Spotify Community

Hettydeheks · 2022-10-02

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

AlejaR · 2022-10-03

Hey @Hettydeheks,

Thanks for posting in the Community and welcome 🙂

We'd like to gather as much info as possible. So, would you mind describing to us what's exactly happening? Include as many details as possible.

On another note, can you share with us the exact make/model and OS of your device along with the Spotify version you have installed?

Lastly would you mind sending us a screenshot of what you're experiencing? This'll help us a lot.

Keep us in the loop!

AlejaRModerator

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