Sometimes i can't play any offline song, offline with my Spotify premium.

[anonymoustly]

After have new Spotify version on my iPhone SE, sometimes they say "connecting", i can't see anything in my playlists or albums (i can't play any Spotify music anymore, this sucks), i can't play any offline song, until i get connect to a internet connection. Then every music is back in seconds and can been played.

I do not have 4G, i only use Wi-Fi networks.

[Billy-J]

Hey @anonymoustly, thanks for reaching out to the Community!

Could you try a clean reinstall of the app?

If that doesn't help, could you let me know your iOS version to your iPhone SE? You can find this by going to Settings > General > About > Version.

Let me know how this goes 🙂

Keep

[anonymoustly]

Problem exist, not solved it.

[Billy-J]

Hey @anonymoustly,

Thanks for getting back to me.

Could you let me know your current iOS version? You can find this by going to Settings > General > About > Version.

Keep me posted!

[anonymoustly]

13.1.2, sorry for late reaction.

[Billy-J]

Hey @anonymoustly,

No worries! It seems like your device isn't up to date. Could you try updating your iPhone to iOS 13.1.3? You can do this by going to Settings > General > Software Update.

Once you've updated your iPhone, let me know things go.

Keep me posted 🙂