Song won't update on lock screen

[kchang14]

Plan

Premium

Country

USA

Device

iPhone 12

Operating System

iOS 14.5.1

My Question or Issue

Spotify doesn't update the song on the lock screen. It's either frozen to the last song or nothing shows up at all. Most of the time it's from casting to a google home or bluetooth device. 

[MateusM]

Hi there, welcome to the Spotify Community!

I see you're facing some issues, don't worry, I'm here to assist you!

Did you try to force close the app and play again the music you want to control on your lock screen?

If so, did it work for you?

Most of the time when you're casting songs to Chromecast or Amazon Echo devices, some glitches may happen while you're trying to control songs on your main device. Force close the app and open again might help you with this issue.

if you have any further questions, please feel free to ask me here. Hope it helps you.

Jonera.

[Ivan]

Hey there folks, 

Help’s here!
 

First thing we suggest trying is logging out from all devices and then logging back in. Occasionally this is necessary to force a sync of info between your device and our account system. 

If this persists, try running a clean reinstall of Spotify on your iPhone. This will remove corrupted data from previous installations that could be causing the issue.   

Hope this helps. Let us know how it goes.