Songs Randomly Change When In A Group Session

[JamesW579]

• None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Family Plan (not the owner)

Country

USA

Device

iPhone 13

Operating System

iOS 15.6.1

My issue is that every time my girlfriend and I call (She has an iPhone 11 and both her spotify and iOS is up to date as well) and I start a group session, my song suddenly changed without us doing anything. My playlist isn’t on shuffle/smart shuffle and every time I try to go back, it changes again. I’ve logged out and longed back in, deleted my app and re-downloaded it, I’ve ended the group session and made a new one, I even hung up and called her back but nothing seems to work. How can I fix this?

[Alex]

Hi there @JamesW579,

Welcome to the Community!

Can you let us know if the song changes like that if you're not in call with her? 

It would also be helpful if you can do a screen recording when the issue happens, so we can better understand exactly what's going on. You can upload it as an .mp4 file with your reply or as a link to Youtube.

Looking forward to your reply.