Songs disappearing in playlists

[Thisisemilie]

Hi, I'm actually getting really tired of using Spotify since music keep on disappearing. It was only from my most used playlist, but now -all- of the songs in a recently put together playlist I realised was gone. I know they were there yesterday, and now I have to go through all the trouble of making and mixing the playlist once again. This isn't fun and is neither my first time talking about it here.

[David_09 · Accepted solution]

Hey! @Thisisemilie

 I'm sorry to hear that, make some inquiries and find the reasons and the possible solution for your problem...

• Check your subscription page. Your status should be Premium. 
• If you're on Premium, try signing out and back into the app. 
• If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Please let me know if this solved your problem or not.

[Thisisemilie]

I actually tried this yesterday, and it still was not collaborating. I also experienced songs went wild with choosing songs and changed playlists by itself. I got tired and went offline and have been since this problem yesterday.