Songs downloaded to playlist no longer available offline. Why? I have a premium account.

[IamElaine]

Songs downloaded to playlist no longer available offline. Why? I have a premium account.

[Josh]

Hello @IamElaine, welcome to the community!

Is it just certain songs that became unavailable? or the whole playlist?  

[IamElaine]

At first it was one or two ones of a playlist now it may be 60% of several playlists.

[jeremygoh]

You should have min 1GB of free space for streaming and if you need to sync playlists, the rough estimate would be 100 songs to 1.4GB. (Normal mode sound quality)
Check your free space under iPhone/iPad Settings > General > Usage.


Furthermore, you will see an icon spinning when syncing and those in a grey download icon beside the track name means its pending sync, and those which are successfully synced will be turned green.


Thanks for voicing it out, If you have to sync about 1,400 songs, it will take at least 3GB to 6GB of disk space on your iPhone.. Do you have enough space?
(You can check for free space via the Settings app -> General -> Usage)

I have synced about 1.4K plus songs and it is using about 4.3GB.


Also, each Premium account has a 10,000 offline song limit, spread across 3 devices. This means each device can store 3,333 songs max for offline access. (So once you have the 4th device on available offline mode, it will kick out one of your device.)