Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Songs past alone

Songs past alone

I have Spotify premium, my phone is iPhone 11 Pro Max . I have a question. When I play song from one of my playlists instead of moving to the next song in the playlist it’s moves to a random song that is not in my playlist. What can I do for this to not happen? 

 

Reply
1 Reply

Hey @Agam1,

 

Thanks for reaching out about this here in the Community.

 

If you've come across music unexpectedly played with your Spotify, it'd be good to make sure no one is accessing your account in an unauthorized way.

 

For this purpose, it'd be great to bookmark and follow the steps in this support page article as well as this one since they feature some essential info regarding how to keep the safety of your account up-to-date.

 

You can also take a look at the songs which were or will be played by checking your Play Queue to see if you spot anything suspicious so you can report it to us.

 

Hope you'll find this useful. We'll keep an eye on your reply in case there's anything else we can help with!

Mario Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts