Songs randomly freezing

[Ebenotti]

Plan: Premium

Country: USA 

Device: iPhone 12

My Question or Issue

Randomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occurs on wifi and data. It occurs in downloaded songs and not downloaded songs. The pause button it still there ( | | ) when it happens, so it looks like it’s playing, but it stays stuck. If I change the song and come back, it will play through without getting stuck at the same point again. 

please help - it keeps freezing while I’m singing and I have the unfortunate experience of having to hear my own singing voice without music. 

[kaworu_bloodpaw]

Hi there!

This sounds like a currently Ongoing Issue that's currently under investigation. Please follow the instructions in the Status update section of this post.