Sonos speakers are not showing on iPhone app after update

[Jan1905]

Plan

Premium

Country

Australia

Device

iPhone X

Operating System

iOS 12.3.1

My Question or Issue

Sonos speakers are not showing on iPhone app after update. My iPhone is on same wifi as sonos speakers but they are not listed under devices to connect. My wife has same phone with older version of spotify and she can see all spotify speakers.

[Dj_Fex]

workaround:

disable mobile data or allow spotify to use it

(I know very weird but I had the same issue as you)

[gibbsycj]

I had the same issue, I was having to delete the app and reinstall for it to see my sonos speakers, then redownload all my offline music. This would then last for a couple of days and repeat the problem. The mobile data fix works, but shouldn't Spotify be fixing their update so their customers dont have to adjust their settings?

[Dj_Fex]

my thoughts exactly that's why I created another thread with a larger explanation of the problem

https://community.spotify.com/t5/iOS-iPhone-iPad/Bug-Spotify-connect-not-working-when-Spotify-is-lim...

[MusicYo]

I've tried this approach with no luck.  Any other ideas?

[Dj_Fex]

use the contact form maybe? (option 3)

https://www.spotify.com/de/about-us/contact/