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Spotify App is not working - Iphone4 with iOS 6.1.3

Spotify App is not working - Iphone4 with iOS 6.1.3

My Spotify app is not working, and I have premium. Havent worked for over a week! I have tried to change region, but it didnt work. The app won't even open? I have tried deleted and installing over and over again - but it still doesn't work! All my other app's are working perfectly fine and there's no problem with my phone.

 

Then I tried installing the app "Spotify iOS 4" and it works - but it stops EVERY song after 1 minut of playing?! And it's no matter what I do.

 

 

Reply
8 Replies

@karosay - hey there, what's happening when you open the app? Are you getting any error messages at all? If you have a screenshot, that'd be super helpful.

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Sure - this is what I get when I open the app and it looks this way untill I close it again. 

IMG_1874.PNG

Hi, I have same problem as Karosay, so what has happened and is there more of us?

 

Can you try restarting your iphone by holding the Home and Lock buttons together for 10 seconds.

I have the exact same problem. Have tried resetting my phone and deleting the app and downloading it again.

 

Still won't work...

 

Iphone 4S IOS6.1.3 suddenly the other day my synced songs stopped playing after around 1 minute, I also was not abel to sync with my computer. I have resintalled app several times, also redone my playlists on my computer (which made it possible to sync at last), have also tried to upgrade to lates spotify app but that is totally blank. I feel I have spent enought time on this now - need help to solve asap, Regards:)

@CharlotteF there was a crashing issue on on Spotify v0.7.4 on iOS as outlined in the release notes but it has since been fixed. 

 

Can you try removing the Spotify application, fully rebooting your device by holding the home and lock buttons together until the apple logo appears on screen and then reinstall the most up to date Spotify from the App Store? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

download this file http://www.mediafire.com/download/8qk2lc9yn1u2215/Spotify%28v2.4.0%29.ipa

delete your spotify from itunes and drag this file for apps windows, just sinc app.

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