Spotify IOS app does not recognize premium account

[teytwo]

I just signed up for the 30-day free trial premium account to see how it works on my iPhone.  Unfortunately, the iphone app does not recognize my account as premium and does not allow me to do on-demand streaming.  I am thinking of continuing my subscription IF it works well on my devices.  Please assist.

[Sam]

Looks like it's updated, could you log out and in again? Is it now Premium?

[bjamfs]

I'm having the same issue with the app on my phone.

[teytwo]

I logged off and logged back in.  Still does not work.  There is a message on top that says "Spotify Premium trial ended".  

[Peter__]

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@teytwo wrote:

I logged off and logged back in.  Still does not work.  There is a message on top that says "Spotify Premium trial ended".  

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Hey 🙂 

Do you have an active premium subscription?

If so, what is your subscription status on your online overview?

Peter

[teytwo]

It says "You have an active premium subscription" under the Subscription Status in the overview page.  I have no problems on my Windows laptop.  It just does not work on my iphone.

[Peter__ · Accepted solution]

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@teytwo wrote:

It says "You have an active premium subscription" under the Subscription Status in the overview page.  I have no problems on my Windows laptop.  It just does not work on my iphone.

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Hey again! 

I would suggest you have a read at and try the steps outlined in this post.

Peter

[teytwo]

I did the uninstall/reinstall of the iphone app.  It is now recognizing my premium account and it works great!  Thanks for all the help.