Spotify Premium not working on my iphone! HELP! ASAP

[JOYANNE7]

I recently purchased Spotify Premium to use on my iPhone as I was leaving the house for the gym. Would really like to use it someone please help!

[Liam]

Hi, welcome to the community 🙂

Please try logging out then in, and if that doesn't work a reinstall should do the trick 🙂

Liam

[JOYANNE7]

I've done both. Neither worked.

[Liam]

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@JOYANNE7 wrote:

I've done both. Neither worked.

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Spotify were recently having server issues, these are now fixed however the servers are still catching up. Please give it a bit longer, and try again 🙂

[Meddle]

Now that you have installed/reinstalled try going to Spotify.com and check that you have your account showing "Premium"

There is a known social connectivity issue going on and that could be tied to your account not updating.

Also, could you verify that you only have Spotify installed on 3 or fewer devices? (PCs/Mac included)

Need current app status? - @SpotifyStatus

Did I help? Click "Accept as Answer" below! Easy as pie!

Wanna spread the love? Make me a Spotify Star!

[JOYANNE7]

I only have my cell phone and PC logged in. I am still unable to access Spotify Premium from my 4S.

[Meddle]

Do you see "premium" on your PC but not on your iPhone 4s?

Do you have the iOS app updated to the latest version?

[JOYANNE7]

I am just checking and it does not say it is Premium on my PC or Iphone

[Meddle]

sign out and then sign back in.

if that doesn't update your account to "PREMIUM" please verify on Spotify.com that you are listed as Premium and then make a formal request for support via e-mail as this is an account issue the community won't be able to assist with further.

Need current app status? - @SpotifyStatus

Did I help? Click "Accept as Answer" below! Easy as pie!

Wanna spread the love? Make me a Spotify Star!