Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I'm a Spotify Premium user, and have been able to sync all of my playlists to offline mode previously. Recently when I open Spotify on my computer, it says 12.9 GB used on iPhone, 0.00 remaining. There is plenty of space left on my iPhone, is there a limit on how many tracks Spotify will sync to iPhone?
Solved! Go to Solution.
Solved it! It was a problem with my iPhone, not Spotify. Thanks for your help!
It will only allow you to sync 3,333 offline tracks to a single device, it is possible you have synched more than that?
How much free space is left on the device exactly? Spotify will stop synching when there is less than 500MB(ish) of space left.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
There is currently 4.67 GB available on my iPhone, and I have just over 500 tracks currently synced (about half my playlists). Until a few days ago I was able to sync all of my playlists offline without any problems, it has just now started saying 'pending' and I had to switch half of my playlists off of offline mode.
Are you synching them from the desktop client or just via the application?
Also, are any of the tracks in those playlists local files stored on your computer?
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I'm syncing them wirelessly through the app on my iPhone. There are a few (5-10?) tracks in there that are from my personal library on my computer. When I open the spotify desktop client it shows all of my spotify playlists and itunes playists, but I have it set to sync manually and only have the spotify playlists selected.
Solved it! It was a problem with my iPhone, not Spotify. Thanks for your help!
How did you fix the problem on your phone because I am having the same issue now!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…