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Spotify app crashing on startup

Spotify app crashing on startup

Iphone 5c   V 7.1.2

Spotify version 1.4.1

 

Crashes on startup, I've tried as many things as I can with no luck.

 

Anyone know what to do?

 

update: the only way I can get it to work is by putting it in airplane mode and putting the app in offline mode, but as soon as I put the app in online mode it crashes.

 

update: having my phone connected to the internet in any way, crashes the app.

Reply
6 Replies

@anthromousiki welcome to the spotify community!

Did you restart your device and reinstall the app from the app store?
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

I've restarted the phone several times, but i'm reluctant to reinstall the app as I don't want to lose 8GB of local music and spend 4 hours resyncing.

@anthromousiki You might have to if you want to resolve the problem. It might be a cache thats corrupted when the song is being downloaded.
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

Yea, unfortunately it's sounding like a reinstall might do the trick. I hate having to resync my music, too 😞

How to Fix Spotify Crash By Reinstalling The Spotify App

As reported by many users: Spotify app is compatible with iOS 8. It is also working fine on our iPhones. However, if you are still facing problems, and your latest Spotify app crashes at startup, then we suggest you to reinstall it. There is a trick involved here, which we have explained below:

Go to the App Store and type “Spotify” in the search box
Tap on Spotify icon and tap “Uninstall”
Do not download Spotify app right away. Wait for 5 minutes.
Reinstall Spotify from the App Store by clicking on “Install”
What it does: The trick here is to wait for sometime before you reinstall Spotify app. Every iOS app can be removed instantly, but it takes a while for the core files to erase themselves from your device. So waiting for 5-10 minutes will get rid of old Spotify files, after which you can install it again.
This worked for me.

exactly the same problem here, if anyone has a solution, please, reply and link the solution 😄

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