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Spotify app disappeared will not download

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Spotify app disappeared will not download

Avatar of jilladduono
Casual Listener
2016-07-05 06:56 PM
One day my Spotify app disappeared off iPhone 6s. Have tried to redownload from App Store. Tap on cloud icon and will not download again. I am paying for premium and would like to get it back asap! Please help! Thanks!
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Avatar of Thegeorgepotter
Music Fan
2016-07-05 06:59 PM

hi, 

Try holding lock button and homenbutton simultaniously for about 5-10 seconds or until the phone turns black. This will soft reset any bugs or crashes, then go back to the app store and redownload, hope that helps.

George

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Avatar of Thegeorgepotter
Music Fan
2016-07-05 06:59 PM

hi, 

Try holding lock button and homenbutton simultaniously for about 5-10 seconds or until the phone turns black. This will soft reset any bugs or crashes, then go back to the app store and redownload, hope that helps.

George

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Avatar of jilladduono
Casual Listener
2016-07-05 07:16 PM
No this did not work 😞 still doing same thing it looks like it's available to download off cloud but nothing happens when I tap it.
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