Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I searched the site to no avail..
Description
iPad 1 5.1.1
Spotify 0.6.4.2
A more detailed description, using numbered steps
Starts fine
Plays fine for about 10 minutes
Crashes
App is still running but I'm sent to the home screen and music stops
When I repoen the app, it's in a different playlist than I was last in
Will play again for about 5-10 minutes and crashes the same again
What I expected to happen
It to work
What actually happened
It didn't work
My iPad/iPhone model
iPad 1 (WiFi used only, no 3G
Device’s Operating System
5.1.1
Is your device jailbroken?
No. MAYBE I should jailbreak it??
Approximately how many playlists do you have?
About 30. I had about 4 offline but now none.
0.6.4.2
My desktop Spotify version (if applicable)
NA
My provider and country
NA
My username
xmonster86
Do you have any screenshots you can attach to more clearly explain your issue?
No...
AND YES
I've uninstalled and reinstalled
Does your iPad do this with any other apps cause I have heard of ipads having this problem before? and if any how many songs to you have stored offline because if you have a lot that could maybe cause crashes
- Only Spotify crashes
- I've tried with having offline files and also not having ANY offline files... still crashes
-USUALLY happens when a song changes but not always
...it just crashed again....
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Nope.... forgot to mention I tried that too
I've also had the same program with my first generation iPad, along with other apps. After looking at the diagnostic logs it appears that the iPad doesn't have enough memory to support a lot of applications anymore. Which really sucks, because now it's kind of useless. I tried everything from disabling iCloud, turning of fnotifications, to deleting all other apps. 5.1.1 was a major killer for the first generation iPad and Apple won't to do anything for it. The only solution here is to upgrade your iPad. As in buy a newer iPad. Seriously. Or you could downgrade your iPad and go to a different iOS version but that's a hassle. Sorry mate, I feel your pain! 😞
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…