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Spotify doesn't work after an update

Spotify doesn't work after an update

Hi, after updating Spotify to version 6.5.0 on my iPhone 4 it just doesn't work anymore - I keep pushing application icon on the screen, it goes darker like it is about to start but then it goes just normal and nothing happens, app doesn't work. What should I do? I deleted it and installed again already, and it didn't help, so any kind of help would be appreciated :< Especially that I have bought Premium and I don't want it to go to waste.

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1 Reply

Hey @Efemeryczna,

 

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.

osorniosSpotify Star
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