Spotify family- when does invited family get the premium version?

[Jessipal]

Hi, I have upgraded my account to Spotify family and invited my son and husband. Is there a delay of a couple of hours or a month until they can use the premium version? My son have registered the token he got on the computer and it is still the free version. And I also wounder about how to get the premium version on the I phone. It seems that the computer and I -phone has not synced while I can not see any offline unit on my sons account. On the prenumeration information (account information) you can see he has got the Spotify family premium version. Do we have to wait until my paymentperiod (for my pervious account) has went out and the new payment period for spotify family has started? Would be really glad to have some feedback about this. I have restarted the computer and I phone several times,  uninstalled spotify and reinstalled it again. I have make sure that both comupter and I phone have the same WI fi...... now I do not know what to do.

[MattSuda]

Sorry for the trouble! Premium usually activates instantly. There seems to be a delay right now.

Please be patient and try to log out and back in a few times every once in a while to see if it has activated.

You can also contact support:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.