Spotify free not working at all on iphone (says I need premium to play radio or shuffle mode)

[achan13]

I have spotify free on my computer (mac v. 10.9.5) and it is working normally. However, when I try to use spotify free on my iphone 5 (iOS 8.4), it says "premium only" even when I try to play songs in shuffle mode, or the radio, or playlists in shuffle mode. What's the point of downloading this app if it won't play anything at all on the free version? Please advise.

[mike_vengeance]

Hey there!

Have you tried reinstalling Spotify on your iPhone?

1. On the home screen, tap and hold the Spotify icon until it shakes.
2. Tap the X symbol on the icon.
3. Restart your iPhone.
4. Open the App Store then search for and install the Spotify app.

After that, go ahead adn log in with your username (not your email address) and password; or through 'Log in with Facebook' if your account was created through Facebook.

Let us know how it goes!

[mminging]

I have the same problem and deleted app and reinstall but still the same!!! Really annoying as it worked fine in my MacBook but can't play any songs even press shuffle play. I was like cheated by spotify since it says can shuffle play in free version! So there's no use for downloading an app which can't do anything!

[Quads]

Same issue with free account have tried to remove and reinstall but no luck. When I click shuffle play it always ask if I wan to join premium. But when I click later nothing plays.

[mike_vengeance · Accepted solution]

Check for the latest iOS update and do a quick reinstall of Spotify on the iPhone. It should be working on Shuffle mode!

[Eefy]

I have same problem before. I tried to logout my original account, register a new account. Then it works now.

Give it a try, once able to shuffle music. It’s just the best app you can use.