Spotify on IOS is not working?

[Moe0406]

When i try to search for music on my spotify app it says "an error occurred try again" 

help?

[puddingC]

same case

[kRamon]

Same here, Germany!

[jordammit]

I'm getting the exact same thing, along with everybody in my office on iPhone. Seems to be working on the Android phones and works on our PCs.

[mjamin24]

Same issue.

Have tried rebooting phone, redownloading app, and I still get the 'error, try again' message under every tab that I use. 

For a widely used app that costs money, the technical support at Spotify should be much better and more personalized. 

This forum method of troubleshooting seems super hands off and ineffective, Spotify!

[radiofreetobin]

Same! I have also reinstalled the app and restarted the phone several times. Search and Browse are working fine on laptop, but not on phone.

[aray64]

Me too. I was listening to the Discover weekly, whic I guess was offline, and when I tried to use again I'm getting the "error try again" message. Very frustrating.

[aray64]

I totally agree this is BS plus having to repeatedly prove you are not a robot sucks.

---

@mjamin24 wrote:

Same issue.

Have tried rebooting phone, redownloading app, and I still get the 'error, try again' message under every tab that I use. 

For a widely used app that costs money, the technical support at Spotify should be much better and more personalized. 

This forum method of troubleshooting seems super hands off and ineffective, Spotify!

---

[Mandanni46]

I have the same issue

[chitwan]

Same issue here! I tried everything suggested on this post https://community.spotify.com/t5/iOS-iPhone-iPad/quot-An-Error-Occured-Try-Again-quot-Message-Everyw...

Nothing worked. 😞

Also when you guys log in to spotify through the browser are you see this message?

[Jkpdx]

I have same issue, spotify cant connect whole day....  it began to happen a lot since last week.... i dont think its the phones connection. Apple music seem to work fine so..

[sheonamo]

Same here nothing is working and there is no help being given on it

[Scott68]

Had same issues. Seems to be working now. Good luck!

[jordammit]

I know this probably won't help many out, but just in case:

I used AppAdmin on my jailbroken iPhone 6 (iOS 10.2) and downgraded the app and now it works correctly. Very peculiar issue. I tried a few different downgrades before I found one that worked. May have been the consistent reinstallation of the app versus using an older version, honestly, but just sharing my experience.