Spotify on ipad can't be opened

[Marmouzet]

Hello, I used Spotifiy on iPad without any problems until some days ago. Suddenly, the application's got inactive and the brand name under the icon was no longer Spotify but "clean ...". When I click to open the app, it does not react. I've updated the app via the App Store, but it doesn't change anything. Could you please help me? Best regards,

[anjieeeeeeeeee]

That's pretty odd. Have you tried reinstalling the app?

[Marmouzet]

Hi,

Thanks to community and Spotify team for help. The solution is:

1. On the Home screen, press and hold the Spotify icon until it shakes.
2. Press the X icon.
3. Open the App Store and then locate and install the application Spotify Music.
4. Shut down and restart your device