Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify pausing on wifi?

Spotify pausing on wifi?

Plan

Premium

Country

Germany

Device

iPhone Xr, Desktop PC

Operating System

iOS 14, Windows 10

 

My Issue

Alright, so my Spotify keeps pausing around the 30 second mark, and will keep pausing after another 30 secs if i press play again...

I have already performad the clean reinstall method yet it seems to have changed absolutely nothing, neither should my wifi have anything to do with it.

Sincerely Luca

Reply
2 Replies

Same things happening w me keep needing to reinstall the app every day 

 

Hey hey folks!

 

Thanks for posting on the Community and sorry for the late reply!

 

@lucapet if you're still experiencing this, we'd recommend following the steps here to log out everywhere. Another good step would be logging in on your Account page and going to ''Apps'' in the menu on the left side. There you can see all third party apps that are connected to your account and we'd recommend that you "Remove Access" for the apps that you don't recognize.

 

@Giorgiom1 could you let us know if this happens on all your devices? We'll need to know the model and OS versions of the affected devices so that we'd be able to suggest more troubleshooting steps.

 

We'll be on the lookout for your reply. Let us know if you have any questions in the meantime.

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts