Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify still playing on phone as well as speaker

Spotify still playing on phone as well as speaker

Plan

Premium

Country

UK

Device

iPhone 13 pro

Operating System

iOS iOS 16.4.1 (20E252)

 

My Question or Issue

About two weeks ago when I try to transfer playback from my phone to a remote speaker (Amazon Echo) it plays on on the remote device but still plays on the phone. Stopping playback and transferring again seems to fix it but it is less than slick. Any thoughts?

 

Reply
1 Reply

Hey @Gadgerz,

 

Thank you for reaching out to the Community and welcome.

 

This type of issue is commonly related to some damaged cache stored on your device. In this case, we'd first recommend performing a clean reinstall of the app on your phone by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

 

If the issue persists, would you mind connecting a different speaker (if possible) to see if it makes any difference?

 

Lastly, include in your next response the Spotify version you're currently running to continue investigating the case.

 

We'll be on the lookout.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts