Spotify stop playing music and wont play anymore

[Taubys]

So in one hour spotify stop play about 5 times, and won’t play forward before its just star... play button wont work at that time so u can’t make go forward... and spotify shut it down app couple times... i have re installed hole app, restore phone, shut down phone and put on, reset all memory of spotify before re installed... that why I haven’t pay premium if isn’t work free hiw it’s can work premium.....

Plan

Free

Country

Device

(iPhone 6

Operating System

(iOS 10

My Question or Issue

[d_atd01]

What I would recommend is you Updating your phone by going to Settings -> General -> Software Update then install the new version. When you stop listening to Spotify for a few minutes leaving it paused. Apple closes the app. Which then if you click play it plays from Apple Music.

[Taubys]

I have lates version of spotify -.- i click in spotify app that play button -.- u r nit helping

[Taubys]

So your help wasn’t help and u stop helping.... so i know something about codes and technology.... it’s your commercial what stop hole thing bc it can’t play it or show it..just show grey screen when look your app. maybe u don’t have that anymore or some code error.... please fix this and i have new is version of your app.... so that’s xant be problem