Spotify stops playing after 1minute

[jmcginty2878]

My Spotify Premium is stopping playing after 1 minute or 1 and a half minutes each time, regardless of offline or online. I've cleared by cache on Safari and reintalled Spotify twice. Very frustrating. I've tried the different steps here, and I can't get it fixed. Can someone help ASAP?

[Joe]

Does this still happen if you disable autolock (Settings > General > Auto-Lock > Never)  An alternative, if my memory serves me right, is to lock it yoursef once your music is playing.

[194608]

I have exactly THE Same problemen. Who knows THE solution?

[JEMims]

I am having the same problem and looking for resolution.  Is there a contact number for Spotify.  Ive been looking to see if I can speak with someone regarding the problem.

[judithstar]

I've had the same problem for days!

And also last august! I looked around for the old thread that helped me then...

found this... did this except change password and it seems to be working now!

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MarilynneN wrote:

After my initial post here, I heard back from Spotify tech support. We've been back and forth with several things to try, none of which worked until after the last upgrade, which in itself did not fix the problem. I got a followup e-mail from a tech named Tristan, who sent me the following. Details related specifically to my account are removed, but otherwise, these are his directions in full:

I know you have performed a reinstall many times already, but to make sure everything is fresh, I would like you to perform this again, this time deleting the cache files first, as I believe you may have a corrupt file. Please follow below.

If you could start by clearing your cache, follow these instructions:

On the first desktop page of your iPhone, you need to select settings.
Then scroll down until you get to the Safari option, selet this.
You then need to select clear history and proceed to clear.
You will then also need to select clear cookies and data (beneath clear history) and then proceed to clear.

Now you can perform a clean installation of the new app following these instructions:

1. Delete the Spotify application from your iPhone/iPod. To do this, press and hold the application until it hovers and then press the X symbol
2. Restart your iPod/iPhone
3. Install Spotify again from the AppStore

Can you also reset your password by clicking the link below. Don't worry you can change this back if needed.

(link removed as I think it linked directly to my account)

Please log in using username '(Spotify user name)' (not email address) and new password.

This procedure fixed my problem. I am now both streaming and playing offline play lists successfully. I hope this will lead you in the right direction for those still experiencing problems. Also, 3 cheers for Tristan! 😉

Thanks,

Marilynne

[iMike]

I believe clearing your cache would be roughly the same things, might have some bad song files?

[JEMims]

I was having the same problem until today.  Spotify was playing for abour 1 - 2 minutes and then stopping on my ipad.  I tried on my andriod device and it worked fine.  I called apple and they instructed me to go to setting->general->reset networks.  I did and it resolved my problem.  Hope this helps.