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Spotify uses up all my data even with mobile data off

Spotify uses up all my data even with mobile data off

I have the following issue with Spotify on an iPhone 6S Plus with iOS 9.3.1.

I have Mobile Data turned off yet Spotify used GBs of mobile data in a few days.

I have a huge mobile data bill due to this.

 

The screenshot below was taken doing the following:

- Turn off WiFi

- Reset statistics

- Turn on Mobile Data in general but turn it off for Spotify as you can see

- After a short time Spotify already used half a MB off data again so I turned Mobile Data off on my phone again.

 

IMG_0373.PNG

 

I have currently no option but either

- remove Spotify (for which I pay the premium to be able to listen offline when not on WiFi)

- turn off Mobile Data completely, which means having a useless iPhone with a 3GB data plan

 

Can you please investigate this because this is consuming lots of data causing high bills!

Reply
2 Replies

Hey @mart1n0

We have created an ongoing issues post about your issue here 🙂

If you could comment with the information requested it would be greatly appreciated 🙂

Have An Awesome Day! 🙂

The thread you linked to indicates this issue as fixed. That is not true, this glitch still exists.

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