Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi,
I have a problem with Spotify app for iOS lately.
When I'm in the car, connected iPhone via USB cable to my head unit, music is playing OK. When I turn off the unit or press pause Spotify stops playing, but after I turn on the unit agait, on press play, Spotify won't resume.
If iPhone is connected via Bluetooth problem does not occur.
iOS version (latest) 10.2.1
Spotify version (latest) 7.5.0
Head Unit Alpine CDE-178BT
Problem occurs only when connected via USB cable. There was not such problem before 7.4.0 update.
Please help.
Solved! Go to Solution.
Hi there,
This is just part of an iPhones design. Whenever your iPhone identifies a source ie. you plug in headphones or an auxiliary cord, it automatically pauses whatever media you happen to be playing; spotify included. So if you turn off your car ignition, then turn it on again, it identifies as it as a new source. You just need to click play and you're good to go.
Carl
Hello,
So this only happens when you're device is connected with the USB. May I ask where you plug your USB into?
I too have this issue with my Pioneer X8800 BHS. It happens with both USB and Bluetooth for me.
For example: I'm playing music via Spotify, turn off my car, next time I turn on my car, it switches to the first song on the iPhone's built in music player. It rarely (maybe never) "remembers" to resume playing from Spotify. This happenes even if I keep the USB connected.
sdschramm what happens if You play Spotify, press "Pause" on Your head unit, and then press it again to resume? In my case playing won't resume, I have to click play button on my iPhone.
Updated to latest version yesterday, problem still there.
Trying to find a way to downgrade to version 6.8.0
Carl, in my case, I am not closing Spotify. For example I can have Spotify connected and playing music, I turn off my car, turn my car back on (never removed my device, changed apps, etc) and then the first song of my phone music starts playing rather then resuming what I was playing on Spotify. If I was playing music that is stored locally on my phone (or Apple music) that resumes just fine.
Additionally, I think someone else had asked about "pushing play" on the stereo - I am able to do that, I can toggle between "pause" and "play" from the radio and the Spotify music resumes fine. It only seems to be if I turn the stereo/car on and off that it "forgets"
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…