Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Starred playlist songs disappeared on iPhone 6

Starred playlist songs disappeared on iPhone 6

Hi,

 

I hopped in the car for a road trip last week and when I went to pull up my starred songs (which are all marked as available offlline), it only showed I had 18 songs. It was a bummer to say the least...

 

I didn't update anything on the phone or my desktop before I left. Desktop still has my entire starred playlist of 179 songs.

 

Got back today and it still says 18 songs. Won't sync through wifi and have logged in and out multiple times on both desktop and iPhone.

 

What do I do here??

 

Thanks for your help!

Reply
1 Reply

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts