Stopped downloading any songs!

[mrputter]

Ok, so I have offline mode on 3 devices, my iPhone 4, my mum's iPad and my home computer. I also listen to Spotify on my work computer, but it's only on-line. It has always been like this and worked fine.

Now, when I added music to my playlist and tried to download them into offline mode, it wouldn't work and I got a red exclamation mark pop up. I've had this problem before and was told my a Spotify member of staff to deelte the app and re-install it.

This time when I tried it, it got half way and stopped working! So now about 100 songs I could listen to beforehand, I can't play!

If there's a solution here, please let me know

Bit of an annoyed customer here 😞

[MichaelJerzak]

have you tried turning the device off and then back on?

[mrputter]

Tried this a few times - no luck 😕

[Peter__]

Can you just confirm how much free storage space you have on the device you are getting this on? 

Peter

[gill999]

Hy i havé the same problem , i have a red dot exclamation on my not downloaded songs
i thing it.s not the place on the device ( because i havé 9gb on my) but i have delete some song
and directly spotify ré-begin to download .. I havé 3904 songs , it's a special number so i thing it have a Max of gb for spotify..?
Can se change that?
Can you help us..? Thanks

[Peter__]

---

@gill999 wrote:
Hy i havé the same problem , i have a red dot exclamation on my not downloaded songs
i thing it.s not the place on the device ( because i havé 9gb on my) but i have delete some song
and directly spotify ré-begin to download .. I havé 3904 songs , it's a special number so i thing it have a Max of gb for spotify..?
Can se change that?
Can you help us..? Thanks

---

I think you are hitting the offline device limit. 

Spotify premium will only allow you to store a maximum of 3,333 tracks on up to three devices. 

Peter

[mrputter]

Hey!
All sorted now. I deleted some videos and it started working 🙂

Did have 200mb free before deleting stuff but maybe that wasn't enough to do the downloading.

[gill999]

Thanks you Peter , i havé reach the limit of 3333 songs

[Philduq]

Is there somewhere i can see how many songs I have in off line mode to see if I
Have reached 3333 track limit. I can see 9GB usage in setting on spotify data

[Peter__]

---

@Philduq wrote:
Is there somewhere i can see how many songs I have in off line mode to see if I
Have reached 3333 track limit. I can see 9GB usage in setting on spotify data

---

Unfortunately not, good old fashioned adding is the only way!

Peter