The playlist is not synchronised between devices

[Zephyrus1]

Plan

Premium

Country

Ukraine

Device

iPhone 14 pro max

Operating System

iOS 16.5

Spotify Version

8.8.38.508

My Question or Issue

when I hide music in a playlist, it's not actually hidden, and the playlist is out of sync

[OscarDC]

Hey @Zephyrus1,

Thank you for reaching out to the Community and welcome. 

If the song is still appearing on your playlists after you hide it, the option to see the hidden songs must be turned on in your app settings. If you want to stop seeing the hidden songs within the playlists, go to your settings and turn off the option "Show unplayable songs". In case you want to unhide it in the future, you can turn this option back on to do it.

On another note, when the device is streaming the playback to a different device, it's possible that the sync may delay a few seconds as it needs to be updated on the system to reflect on the other device. In this case, we'd recommend checking if the issue persists if you're playing directly from your device without using the Connect feature.

Hope this helps. Let us know how it goes.

[Zephyrus1]

There is no problem when not connected, I created this thread to fix the problem while connected, as this is a problem. If you switch on another playlist and switch back on the previous one the hidden songs won't play. Even after a few seconds the hidden songs are not updated on the remote PC

[Lyubka]

Hey @Zephyrus1,

Thanks for getting back to us.

We appreciate you taking the time to share your feedback with us and we'll forward it onto the right teams at Spotify, as we always strive to improve your experience.

In the meantime, please make sure to keep your app up to date with the latest version, so you don't miss out any important fixes or features.
 

Hope this helps. Take care 🙂