Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

The random names when you sign up

The random names when you sign up

Hello, 

 

I'm asking if there is a way to choose your own account name, because when I went to sign up a couple of months ago. My name is random 24 letter and number name which I ABSOLUTELY HATE! 

You should be able to make your own name, as I have seen many and many profiles all with their own names. If there is a way, could you please post back to me?

 

Thanks

 

Reguards

 

Turtle10

 

 

Screen Shot 2018-05-24 at 2.52.57 pm.png
Reply
2 Replies

Hey @Turtle10 

 

Usually you would get these alphanumeric username when you have deactivated your facebook account that was linked with Spotify. This happens because the information that was shared between spotify and facebook can no longer communicate information from another. 

 

Happy Listening

Keanu_C

Thank you for the help Keanu_C. But the problem is that I dont have a Facebook account. So I don't know why it comes up with random chracters.

 

Thanks

 

Reguards 

 

Turtle10

Suggested posts