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Track stops after 1.30 + no access to playlists on mobile

Track stops after 1.30 + no access to playlists on mobile

The music stops after 1 minute 30 seconds into a track. Sometimes it works again after restarting the app, most times it doesn't. I'm listening from iOS 8.1.2. I've reinstalled the app but no difference.
Also I can't access my playlists or favorite tracks on my iphone. However, I have access to followed and recently played artists.

Please help me!

Elin
Reply
1 Reply

Since you have already tried all the troubleshooting steps such as reinstalling,

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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