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Two iphones , one acct - One phone wont let me login says its in offline

Two iphones , one acct - One phone wont let me login says its in offline

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Hey there @kwangus,

 

Thanks for posting in the Community and welcome.

 

Since you mentioned one of your iPhones constantly shows it is in offline mode, we'd suggest you perform a clean reinstall of the app there. By doing that, the app can be up-to-date, and you can make sure the cache is not leading to this issue. You can find out the steps to do it here.

 

If the above doesn't do the trick, we'd like to gather some additional info. Please send us:

  • The make/model and OS of the affected device.
  • The exact Spotify version you're running there. 
  • Did you notice if this started to happen after a specific event, such as an OS update?

Keep us in the loop!

AlejaRModerator
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Deleted app and reinstalled- seems to be ok now . Thanks.

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