Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Whenever I connect my earbuds, the loop button and lyrics etc disappear

Whenever I connect my earbuds, the loop button and lyrics etc disappear

The options disappear whenever I connect my earbuds for example the song cover doesn’t show and the loop button disappears. It just shows the title of the song, the like button and the shuffle button but when my headphones are connected, all the options are visible
Reply
1 Reply

Hey @Cubed!

 

Could you let us know the following:

  • Your device's make, model and OS version.
  • The version of Spotify you're running.
  • The troubleshooting you've done so far so we avoid repeating the steps.

Are you using wireless earbuds or bluetooth ones? A short screen recording which shows how things look on your end would be much appreciated!

 

Keep us posted.

 

Cheers!

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts