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Why are songs getting cut off before they finish?

Why are songs getting cut off before they finish?

When playing an album or Spotify playlist on iPhone or MacBook, songs never finish but are cut short by a few seconds each time. Very annoying!
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1 Reply

Hey there @HouseontheHill! Welcome to the Spotify Community! I'm happy to help you!

Let's try some troubleshooting steps and see if it helps:

 

  • Clear the app's cache from Settings > Storage
  • Perform a clean reinstall of the Spotify app.
  • Check if you can play an album or a playlist from a different device or the Web Player.

If these steps don't help, can you send us a short video of the issue you're getting when trying to play them? 

Please keep me posted on how this goes,

/Mateus

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