and more button not working for free users

[cupid444]

hello i would like to inform that the 'and more' button on playlists for free users (IOS) is not working once again, i'm aware this is an issue presumably fixed a few months ago but it's now back and i can't view the songs on playlists i've made or saved to my library.

[OscarDC]

Hey @cupid444,

Thank you for reaching out to the community. We moved your post from Chats to the help boards as its content fits better here.

You're right, this was an issue a couple months ago, but it's flagged as "Fixed" by the relevant team. We've recently tested this again, but it appears to be working fine.

If you still have this issue, it could be related to a damaged cache. Sometimes, the cache stored from previous updates could affect the proper behavior of the app. We'd first recommend performing a clean reinstall of the app. This is often an overlooked step, but it can be helpful in getting rid of any corrupted files that might be causing issues.

If the issue persists and to investigate this further, would you mind including the make, model and OS version of your device, along with the Spotify version you're currently running?

We'll be on the lookout. 

[cupid444]

Hello Oscar, 

i have tried the clean reinstall method and once again, the issue isn't fixed. i am currently using your app on an iPhone 12 Pro, Software Version iOS 15.5 and i'm running Spotify version 8.7.44 .

[Dian]

Hey @cupid444,

Thanks for the reply.

Could you post a short screen recording, where it is visible, that by tapping on the button nothing happens?

This will help us understand exactly what is going on on your end.

Keep us posted,

Cheers!