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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 75113 Views
  • 16 replies
  • 37 likes
  • 75113 Views
  • 16 replies
  • 37 likes

Spotify keeps crashing (Iphone)

Recently my spotify has been crashing. Everytime I try to play a new song it just crashes. I have to keep on trying until it lets me play the song. But it takes a while and it is annoying. Does anybody know how to fix this problem. Help would be nice...

  • Casual Listener
  • Recently my spotify has been crashing. Everytime I try to play a new song it just crashes. I have to keep on trying until it lets me play the song. But it takes a while and it is annoying. Does anybo...
  • mwsb
  • Casual Listener
  • 9798 Views
  • 12 replies
  • 0 likes
  • 9798 Views
  • 12 replies
  • 0 likes

Track unavailable on mobile but not on desktop

So i have had spotify premium for around 10 months and its been perfect for the time span. However, today, for no apparent reason i could not find two songs on one of my playlists on my phone. I searched for them and noticed i couldnt find them throu...

  • Newbie
  • So i have had spotify premium for around 10 months and its been perfect for the time span. However, today, for no apparent reason i could not find two songs on one of my playlists on my phone. I sear...
  • Juanathan
  • Casual Listener
  • 619 Views
  • 1 replies
  • 3 likes
  • 619 Views
  • 1 replies
  • 3 likes

It's not working

I try all the possibilities I can do.I even phone my service provider to help me solve the issue but every time I toggle into the offline mode it says I need to upgrade into Spotify premium fix this please I have enough storage too

  • Casual Listener
  • I try all the possibilities I can do.I even phone my service provider to help me solve the issue but every time I toggle into the offline mode it says I need to upgrade into Spotify premium fix this ...
  • Khen21
  • Casual Listener
  • 339 Views
  • 2 replies
  • 0 likes
  • 339 Views
  • 2 replies
  • 0 likes

Solved!! Notifications

My notifications have stopped working across both my IOS device and my windows Desktop app. I tried removing and re-installing and checked all the notification settings. Can someone help?

  • Music Fan
  • My notifications have stopped working across both my IOS device and my windows Desktop app.   I tried removing and re-installing and checked all the notification settings.   Can someone...
  • osornios
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Family premium

I have an iPhone and my app recently updated which ended up logging me out of my account. My account was the family premium, which is different when setting up and account with it compared to a normal account, so now I don't know how to log back in a...

  • Newbie
  • I have an iPhone and my app recently updated which ended up logging me out of my account. My account was the family premium, which is different when setting up and account with it compared to a norma...
  • osornios
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Facebook name on spotify

Hello! first time on here, i asked my chick to connect my facebook to my spotify but she connected hers -_-". we removed it and everything. But her picture and her name wont go away from my spotify on my iphone. I deleted the app and redownloaded it ...

  • Newbie
  • Hello! first time on here, i asked my chick to connect my facebook to my spotify but she connected hers -_-". we removed it and everything. But her picture and her name wont go away from my spotify o...
  • MichaelJerzak
  • Composer
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

"Unsaving" songs

Hello guysI hope this question hasn't been asked too much but I didn't found a solution.I've got spotify premium and I downloaded a lot of songs. Now as my saving capacity is full I want to delete a few from my phone.How do I do that? I haven't found...

  • Newbie
  • Hello guys I hope this question hasn't been asked too much but I didn't found a solution. I've got spotify premium and I downloaded a lot of songs. Now as my saving capacity is full I want to del...
  • osornios
  • Spotify Star
  • 493 Views
  • 1 replies
  • 0 likes
  • 493 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to sync playlists between iphones?

I had a bunch of local files that I synced to my iPhone a good while back. Everything was good.Since then though, that computer crashed and the local files were not backed up. No biggie, I still had my music on my phone.But then I got a new iPhone, a...

  • Regular
  • I had a bunch of local files that I synced to my iPhone a good while back. Everything was good. Since then though, that computer crashed and the local files were not backed up. No biggie, I still ha...
  • kbrooksc
  • Community Legend
  • 1488 Views
  • 5 replies
  • 0 likes
  • Iphone playlists
    local files
    Syncing devices
  • 1488 Views
  • 5 replies
  • 0 likes

Solved!! Spotify on iPhone 3GS?!

Answers in the guides says it should be possible for me to use spotify on iPhone 3GS. I can't get it to work so please tell me how.

  • Newbie
  • Answers in the guides says it should be possible for me to use spotify on iPhone 3GS. I can't get it to work so please tell me how.
  • Elizabethridt
  • Newbie
  • 21965 Views
  • 5 replies
  • 1 likes
  • 21965 Views
  • 5 replies
  • 1 likes

Can Spotify account can pay the fee to another Spotify account ?

I bought a $10 gift card and i will avail the $0.99 but I don't wanna buy another gift card to another spotify account to avail the promo. Can a spotify account pay off the fee to another spotify account ?

  • Casual Listener
  • I bought a $10 gift card and i will avail the $0.99 but I don't wanna buy another gift card to another spotify account to avail the promo. Can a spotify account pay off the fee to another spotify acc...
  • jean3601
  • Community Legend
  • 593 Views
  • 1 replies
  • 0 likes
  • 593 Views
  • 1 replies
  • 0 likes

Chromecast & iPhone: Changing audio quality ?

Is there a way to change the quality of audio on the Chromecast via the iPhone app? What is the default audio quality anyway? Thanks, P.

  • Regular
  • Is there a way to change the quality of audio on the Chromecast via the iPhone app? What is the default audio quality anyway?   Thanks,   P.
  • Vnox
  • Newbie
  • 2748 Views
  • 3 replies
  • 3 likes
  • iOS
    iphone
    quality
  • 2748 Views
  • 3 replies
  • 3 likes

Amount of offline songs on device

Is there anyway to tell how much offline content you currently have? I'm pretty sure I am way below the limit but my tracks are not dos,odating for offline use. They just say "Waiting to Download". is there any way to get any help? Does spotify have ...

  • Regular
  • Is there anyway to tell how much offline content you currently have? I'm pretty sure I am way below the limit but my tracks are not dos,odating for offline use. They just say "Waiting to Download". ...
  • MattSuda
  • Spotify Star
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

spotify extremely dysfunctional on iphone 4

i have an iphone 4, which i'm aware is basically vintage at this stage, and spotify barely works on it. it takes 5 minutes every time to load and almost every time it crashes after the first song and it's really frustrating and i'm slowly losing my w...

  • Newbie
  • i have an iphone 4, which i'm aware is basically vintage at this stage, and spotify barely works on it. it takes 5 minutes every time to load and almost every time it crashes after the first song and...
  • kbrooksc
  • Community Legend
  • 654 Views
  • 1 replies
  • 0 likes
  • apple
    iOS
    IPHONE 4
    kill me
    Update
  • 654 Views
  • 1 replies
  • 0 likes

"Song not downloaded"

I converted several youtube songs to mp3's and then imported those songs into spotify. I can play all the songs on my computer, but when I try to play the same song on my phone, I get a pop up saying "song not downloaded" it then gives me directions ...

  • Casual Listener
  • I converted several youtube songs to mp3's and then imported those songs into spotify. I can play all the songs on my computer, but when I try to play the same song on my phone, I get a pop up saying...
  • ncarlson
  • Casual Listener
  • 741 Views
  • 2 replies
  • 0 likes
  • 741 Views
  • 2 replies
  • 0 likes

Spotify Support

I need to contact Spotify support, help please!!!

  • Newbie
  • I need to contact Spotify support, help please!!!
  • mdewater
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Offline Album art not displaying after updating to iOS 9.3.1

The album art(s) in my offline playlists are not being displayed when I'm not connected to data. I am wondering if this has something to do with the latest iOS version? I tried re-installing the Spotify app and then restarting my phone but it did not...

  • Casual Listener
  • The album art(s) in my offline playlists are not being displayed when I'm not connected to data. I am wondering if this has something to do with the latest iOS version? I tried re-installing the Spot...
  • vRavi
  • Casual Listener
  • 1629 Views
  • 3 replies
  • 0 likes
  • 1629 Views
  • 3 replies
  • 0 likes

Offline listening if I downgrade to free version

If I change my subscription from Premium back to the free version, do I still retain the tracks I have already downloaded to my device for offline listening or are they deleted in some way?Thanks.

  • Casual Listener
  • If I change my subscription from Premium back to the free version, do I still retain the tracks I have already downloaded to my device for offline listening or are they deleted in some way? Thanks.
  • Biffta999
  • Casual Listener
  • 370 Views
  • 2 replies
  • 0 likes
  • 370 Views
  • 2 replies
  • 0 likes

Local files

So this is the second post I have psoted on this problem as since the last time i posted i have found out some new information. So i want my local files to be availible offline on my ipad so i saved them as my local files on my spotify on my macbook,...

  • Casual Listener
  • So this is the second post I have psoted on this problem as since the last time i posted i have found out some new information. So i want my local files to be availible offline on my ipad so i saved ...
  • mdewater
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Premium charge on free trial

I am new to Spotify and opted for the free trial but it still charged my cc $5.40. Please help!!!

  • Newbie
  • I am new to Spotify and opted for the free trial but it still charged my cc $5.40. Please help!!!
  • osornios
  • Spotify Star
  • 521 Views
  • 1 replies
  • 0 likes
  • free trial
    Premium payment
  • 521 Views
  • 1 replies
  • 0 likes

How to remove downloaded songs from iphone IN the mobile app...and other general gripes and wishes.

Spotify drives me insane. I miss Rdio more every day, but I digress...The issue I'm having is I can't figure out how to remove entire albums, or entire artists, from the mobile app. I want to remove some things, free up space, and then add new music....

  • Casual Listener
  • Spotify drives me insane. I miss Rdio more every day, but I digress... The issue I'm having is I can't figure out how to remove entire albums, or entire artists, from the mobile app. I want to rem...
  • osornios
  • Spotify Star
  • 10561 Views
  • 1 replies
  • 0 likes
  • 10561 Views
  • 1 replies
  • 0 likes