Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62721 Views
16 replies
37 likes

62721 Views
16 replies
37 likes

How to delete saved/offline songs without a playlist?

Hey there, I've tried figuring out how to delete saved albums/offline songs from my iPhone to clear space but I cannot find anything regarding this, I have not made a playlist for these songs or albums, just simply wanted to have them available when ...

heyfrank
Casual Listener
Hey there, I've tried figuring out how to delete saved albums/offline songs from my iPhone to clear space but I cannot find anything regarding this, I have not made a playlist for these songs or albu...
2016-04-06 4:15:32 PM
2016-04-07 9:25:10 AM
mapuya19
Community Legend
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

Spotify still with restrictions on iPad Air 2

Dear all, I have just installed Spotify Free on my iPad Air 2. I understand that Spotify on tablets allows me to select any tracks without restrictions. However, when I am using Spotfy now, it says that I can only play tracks on Shuffle mode which I ...

hellogoodbye3
Regular
Dear all, I have just installed Spotify Free on my iPad Air 2. I understand that Spotify on tablets allows me to select any tracks without restrictions. However, when I am using Spotfy now, ...
2016-03-27 11:48:14 AM
2016-04-07 8:57:13 AM
Swanny
Community Legend
1415 Views
9 replies
0 likes

1415 Views
9 replies
0 likes

Running never manage to detect tempo

With the three latest updates I cannot use Spotify Running. When I Start the feature IT stops on "Start Running ..." (In Swedish). I have tried several Times the last months and hoped that an updated app would solve the problem. Today I got 5.3.0 and...

Umejolu
Newbie
With the three latest updates I cannot use Spotify Running. When I Start the feature IT stops on "Start Running ..." (In Swedish). I have tried several Times the last months and hoped that an updated...
2016-04-07 6:22:33 AM
308 Views
0 replies
0 likes
iOS
Running with spotify

308 Views
0 replies
0 likes

ogni volta che chiudo spotify si cancellano i brani salvati.

Ogni volta che chiudo spotify, le canzoni salvate in la tua musica -> brani, spariscono. Per averli nuovamente devo disconnettere l'account e loggarmi. ma non appena chiudo l'app si riverifica tutto di nuovo. Uso un Iphone 6S e la versione di spotify...

giorgio16
Casual Listener
Ogni volta che chiudo spotify, le canzoni salvate in la tua musica -> brani, spariscono. Per averli nuovamente devo disconnettere l'account e loggarmi. ma non appena chiudo l'app si riverifica tut...
2016-04-06 11:41:21 AM
370 Views
0 replies
0 likes

370 Views
0 replies
0 likes

Automatically downgraded from premium

I have an android device but recently bought an iphone. After logging in on my new iphone I noticed both spotify apps are no longer premium. I did not log in through facebook. I used my normal logins. Can anyone help with this? or has it happened to ...

jackcarville
Newbie
I have an android device but recently bought an iphone. After logging in on my new iphone I noticed both spotify apps are no longer premium. I did not log in through facebook. I used my normal logins...
2016-04-05 9:29:12 PM
220 Views
0 replies
0 likes

220 Views
0 replies
0 likes

Cover

Hello, Why snd my covers way if I bad Internet ? So out I do not have my weill is covers internet bad?

iTzJulianJ
Newbie
Hello, Why snd my covers way if I bad Internet ? So out I do not have my weill is covers internet bad?
2016-04-05 6:59:03 PM
214 Views
0 replies
0 likes

214 Views
0 replies
0 likes

can not log in

so i got a new iphone and when i try to log in to spotify it says login failed you've already created an account with this email address but i can still log in on my ipad and computer so i did the remove all devices and i removed spotify from my old ...

bowlsftw
Newbie
so i got a new iphone and when i try to log in to spotify it says login failed you've already created an account with this email address but i can still log in on my ipad and computer so i did the re...
2016-04-04 11:37:55 AM
2016-04-05 3:14:34 PM
MaryS
Roadie
630 Views
6 replies
0 likes

630 Views
6 replies
0 likes

Notifications not working for playlist updates

When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setting enabled to send me a push notification whenever a pla...

Hans_Gruber
Regular
When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setti...
2016-04-05 3:09:07 PM
402 Views
0 replies
0 likes
Notifications

402 Views
0 replies
0 likes

Album Artwork screwed up on iPhone App

Hi Everyone, I am havving issues with the album Artwork that appears on my playlists that I have saved on premium Spotify account. When I use Spotify through my Macbook Pro there are no issues... however when I use my iPhone, songs either have the in...

user-removed
Visitor
Hi Everyone, I am havving issues with the album Artwork that appears on my playlists that I have saved on premium Spotify account. When I use Spotify through my Macbook Pro there are no...
2016-04-05 1:51:24 PM
308 Views
0 replies
0 likes

308 Views
0 replies
0 likes

'Available Offline' toggle won't download music

Hi all, I have the Spotify on an iPhone 6s and brand new iPad Pro 9.7" (both running iOS 9.3.1) but I when I tap the 'Available Offline' toggle against an album, recently nothing has been happening - the download icons don't appear next to tracks and...

user-removed
Visitor
Hi all, I have the Spotify on an iPhone 6s and brand new iPad Pro 9.7" (both running iOS 9.3.1) but I when I tap the 'Available Offline' toggle against an album, recently nothing has been ha...
2016-04-05 12:27:32 PM
347 Views
0 replies
0 likes

347 Views
0 replies
0 likes

Solved!! Playlist Gone

Hi, my playlists no longer appear. I am a paying member. How can I get them back?

clickfire
Casual Listener
Hi, my playlists no longer appear. I am a paying member. How can I get them back?
2016-04-05 1:19:02 AM
2016-04-05 11:59:38 AM
amdigital
Casual Listener
465 Views
7 replies
0 likes

465 Views
7 replies
0 likes

Solved!! All my playlists are gone.

So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlists it's empty. Anyone know how to fix this? I have a pr...

infraroodborstj
Casual Listener
So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlist...
2016-03-30 9:12:05 AM
2016-04-05 11:59:29 AM
amdigital
Casual Listener
938 Views
11 replies
0 likes

938 Views
11 replies
0 likes

Spotify won't play on my iPhone

Spotify will play fine on my laptop but when I press shuffle on any playlist on my iPhone the song shows but won't start playing? I uninstalled then installed the app numerous times but this doesn't work? My playlists are also disappearing until I ad...

Shaunal
Newbie
Spotify will play fine on my laptop but when I press shuffle on any playlist on my iPhone the song shows but won't start playing? I uninstalled then installed the app numerous times but this doesn't ...
2016-04-04 5:27:31 PM
2016-04-05 11:24:36 AM
MattSuda
Spotify Star
355 Views
2 replies
0 likes

355 Views
2 replies
0 likes

Sonos connection

When I play music with the sonos system, after a minute the connection with Spotify is lost and the system jumps to a new song. It's irritating. How can I solve this?

Maxenco
Casual Listener
When I play music with the sonos system, after a minute the connection with Spotify is lost and the system jumps to a new song. It's irritating. How can I solve this?
2015-10-25 10:16:44 AM
2016-04-05 9:18:39 AM
schmidig
Newbie
682 Views
10 replies
0 likes

682 Views
10 replies
0 likes

Solved!! search an error occured

Hello, I have an Ipad air and all of sudden spotify tells me "an error occured" when i try to search or browse. Radio works and my music works also. Trying again does nothing. I also tried:Logging off, removing app, installing again.Rebooting device ...

Alan10
Casual Listener
Hello, I have an Ipad air and all of sudden spotify tells me "an error occured" when i try to search or browse. Radio works and my music works also. Trying again does nothing. I als...
2016-03-24 9:51:45 AM
2016-04-05 6:08:45 AM
Swanny
Community Legend
5781 Views
5 replies
0 likes

5781 Views
5 replies
0 likes

iPod has to login when i play offline

When i login to play offline in my car all works and lately i have to relogin a few times a day using fb login. Often this failes. I can't login then so no music. Any one else has this?

Iluva
Newbie
When i login to play offline in my car all works and lately i have to relogin a few times a day using fb login. Often this failes. I can't login then so no music. Any one else has this?
2016-04-04 11:17:22 AM
2016-04-05 1:42:04 AM
MaryS
Roadie
164 Views
1 replies
0 likes

164 Views
1 replies
0 likes

Solved!! Playlist sorting options

Hi guys I was just wondering I've recently switched from an Android device (HTC One M8) to an IOS device (iPhone SE) and I downloaded Spotify and noticed something weird on my iPhone. On my Android phone all the songs I had in my playlist were in the...

VinnyChen_
Newbie
Hi guys I was just wondering I've recently switched from an Android device (HTC One M8) to an IOS device (iPhone SE) and I downloaded Spotify and noticed something weird on my iPhone. On my Android p...
2016-04-01 11:26:08 PM
2016-04-04 9:57:10 PM
1242133733
Newbie
338 Views
2 replies
0 likes

338 Views
2 replies
0 likes

I can't log in to Spotify!

I've try to do everything to log in nothing is working, I need this for work to night need help now,

Nshan1
Newbie
I've try to do everything to log in nothing is working, I need this for work to night need help now,
2016-04-03 10:14:43 PM
2016-04-04 5:47:16 PM
mapuya19
Community Legend
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Menu changed from left to bottom

I had the new view all of a sudden and I liked it much.It's hard to push the buttons on the left corner on an iPhone 6S plus.But the equalizer didn't work, even if I reinstalled it.At same time I opened Spotify on my iPhone 6 and had the old view.Aft...

Muzooo
Casual Listener
I had the new view all of a sudden and I liked it much. It's hard to push the buttons on the left corner on an iPhone 6S plus. But the equalizer didn't work, even if I reinstalled it. At same ti...
2016-03-24 7:19:13 AM
2016-04-04 12:31:00 PM
lolastian
Casual Listener
1576 Views
2 replies
1 likes

1576 Views
2 replies
1 likes

App download problem

I cant download the whole app to my iphone 6 at the moment. I have enough space and just bought premium... I deleted the app few days a go because I had log in problems but now I cant get it back...

Adelajallow
Newbie
I cant download the whole app to my iphone 6 at the moment. I have enough space and just bought premium... I deleted the app few days a go because I had log in problems but now I cant get it back...
2016-04-04 6:15:39 AM
2016-04-04 7:17:34 AM
Swanny
Community Legend
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts