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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81660 Views
  • 19 replies
  • 37 likes
  • 81660 Views
  • 19 replies
  • 37 likes

Solved!! iOS 9.2.1 upgrade - Spotify stops playback

Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, nor when lock screen is activated. Once app is back i...

  • Casual Listener
  • Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, no...
  • user-removed
  • Not applicable
  • 712 Views
  • 3 replies
  • 0 likes
  • 712 Views
  • 3 replies
  • 0 likes

Does Shows work with iPod or just iPhone and other?

Just wondering does the new update featuring Shows, work for ipod, 5th gen, or just iphones?

  • Gig Goer
  • Just wondering does the new update featuring Shows, work for ipod,    5th gen, or just iphones?
  • MattSuda
  • Spotify Star
  • 321 Views
  • 4 replies
  • 0 likes
  • 321 Views
  • 4 replies
  • 0 likes

Song into play queue doesn't work on iphone

Hi, since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years.When i put a song into my queue most of the time it doesn't appear at all in the queue. Only songs which would be next of the playlist are ...

  • Newbie
  • Hi,   since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years. When i put a song into my queue most of the time it doesn't appear at all in ...
  • MattSuda
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Solved!! App/data question

If the app is open but the music is paused, am i still using data?Thanks

  • Newbie
  • If the app is open but the music is paused, am i still using data? Thanks
  • MattSuda
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Spotify Premium not working anymore

I got a Fido plan last summer, I don't believe I am paying for it monthly instead the 2 year trial, this morning I was in the shower when an ad just came on which has never before talking about getting spotify premium, has my Premium trial already ra...

  • Newbie
  • I got a Fido plan last summer, I don't believe I am paying for it monthly instead the 2 year trial, this morning I was in the shower when an ad just came on which has never before talking about getti...
  • MattSuda
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Ipod Shuffle

HII am trying to connect me ipod shuffle to Spotify but when I connect it to the usb it doesn't come up with a message recognising the device at all. Please help!

  • Casual Listener
  • HI I am trying to connect me ipod shuffle to Spotify but when I connect it to the usb it doesn't come up with a message recognising the device at all. Please help! 🙂
  • MattSuda
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Shuffle and repeat reset randomly

Hello, I have spotify premium and use it on my iPhone.I usually listen for music with shuffle and repeat_all switched on (so it randomly plays playlist without stoping).However, frequently, when I start the spotify iOS app next day, these settings ar...

  • Casual Listener
  • Hello,   I have spotify premium and use it on my iPhone. I usually listen for music with shuffle and repeat_all switched on (so it randomly plays playlist without stoping). However, frequent...
  • MattSuda
  • Spotify Star
  • 792 Views
  • 1 replies
  • 0 likes
  • 792 Views
  • 1 replies
  • 0 likes

Premium won't work

I upgraded to premium, however it does not work... I have tried logging in and out several times but that does not seem to solve the issue! Please help!

  • Newbie
  • I upgraded to premium, however it does not work... I have tried logging in and out several times but that does not seem to solve the issue! Please help!
  • KatesHere
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Music skips, stops and re-starts while running - not to mention doesn't sync fully

I have upgraded to the new iPhone 6 and since then I have not been able to fully download my playlists onto my iPhone with some tracks of my own music, it stays constantly "in progress" but does not do anything. Furthermore, yesterday I went for a ru...

  • Newbie
  • I have upgraded to the new iPhone 6 and since then I have not been able to fully download my playlists onto my iPhone with some tracks of my own music, it stays constantly "in progress" but does not ...
  • ryanlacey99
  • Newbie
  • 802 Views
  • 2 replies
  • 1 likes
  • 802 Views
  • 2 replies
  • 1 likes

Shuffle Keeps Playing Non Offline Songs

Hey! So I have my Spotify set to offline mode and also have my mobile data turned off for Spotify. When I go to shuffle songs after about 5 or 6 songs it starts playing songs that I haven't put offline. Has this happened to anyone else? It's really a...

  • Casual Listener
  • Hey!   So I have my Spotify set to offline mode and also have my mobile data turned off for Spotify. When I go to shuffle songs after about 5 or 6 songs it starts playing songs that I haven't ...
  • mrathbone89
  • Casual Listener
  • 421 Views
  • 3 replies
  • 0 likes
  • 421 Views
  • 3 replies
  • 0 likes

Solved!! Playlist Order

Hi all!! i can't seem to find a previous post on this, though I know other people have complained about it. On my iPhone 5S, my spotify is in its most updated version. My playlists are sorted by date, but I think there used to be a way to re-order th...

  • Community Legend
  • Hi all!! i can't seem to find a previous post on this, though I know other people have complained about it.  On my iPhone 5S, my spotify is in its most updated version. My playlists are sort...
  • Bittencourt
  • Spotify Star
  • 930 Views
  • 10 replies
  • 0 likes
  • 930 Views
  • 10 replies
  • 0 likes

Spotify on streaming bluetooth GOLF7 Discover pro media

Hi,I try to use Spotify on my Iphone 5S with bluetooth.The Iphone is connected to my media center Discover Pro Medio (Golf 7).I see track informations, time... but not the pictures of the track.Any solution ?

  • Newbie
  • Hi, I try to use Spotify on my Iphone 5S with bluetooth. The Iphone is connected to my media center Discover Pro Medio (Golf 7). I see track informations, time... but not the pictures of the t...
  • 770 Views
  • 0 replies
  • 1 likes
  • 770 Views
  • 0 replies
  • 1 likes

New phone won't load premium account

Hey guys,I've just got a new phone and have had a premium account for ages however when I log on it won't connect to my full premium account. I have my account on my laptop and have tried connecting my phone to my laptop but it still won't sync. Coul...

  • Casual Listener
  • Hey guys, I've just got a new phone and have had a premium account for ages however when I log on it won't connect to my full premium account. I have my account on my laptop and have tried connectin...
  • jordanplay
  • Casual Listener
  • 440 Views
  • 4 replies
  • 0 likes
  • 440 Views
  • 4 replies
  • 0 likes

Spotify bug with Pioneer 8750BT CarPlay system

Dear All, Recently, I try to connect my iPhone 6 (version is 9.2.1) with the Pioneer 8750BT CarPlay system. There is a bug between these two machine. I don't know which one is the root cause. Here is the reproduce steps and I can reproduce this issue...

  • Newbie
  • Dear All,   Recently, I try to connect my iPhone 6 (version is 9.2.1) with the Pioneer 8750BT CarPlay system. There is a bug between these two machine. I don't know which one is the root ...
  • 580 Views
  • 0 replies
  • 0 likes
  • Car Play
    Carplay
  • 580 Views
  • 0 replies
  • 0 likes

Unplayable Song

Hello there, Recently on Spotify I heard that one of my favourite songs by artist, Lana Del Rey, was available. I tried to search it up but couldn't find it. Then I went to a friend's playlist and saw it, but couldn't play it on my phone (haven't tri...

  • Newbie
  • Hello there,   Recently on Spotify I heard that one of my favourite songs by artist, Lana Del Rey, was available.  I tried to search it up but couldn't find it.  Then I went to a f...
  • Bittencourt
  • Spotify Star
  • 2873 Views
  • 1 replies
  • 0 likes
  • 2873 Views
  • 1 replies
  • 0 likes

Spotify crashing Wifi

When using airplay from my iPhone to Apple TV after 10 minutes the wireless network crashes. This doesn't happen with iTunes airplay only on Spotify. Possible Bug?

  • Newbie
  • When using airplay from my iPhone to Apple TV after 10 minutes the wireless network crashes. This doesn't happen with iTunes airplay only on Spotify. Possible Bug?
  • trueandfreedom
  • Newbie
  • 1451 Views
  • 3 replies
  • 0 likes
  • 1451 Views
  • 3 replies
  • 0 likes

iOS 9.2.1 iphone 4 spotify wont re-install from app store

I recently upgraded my iphone 4 to iOS 9.2.1, immediately after an earlier upgrade. As I didn't have enough storage on my phone I had to uninstall spotify (and various other apps) beforehand. Since the upgrade there is a cloud-like symbol in the app ...

  • Casual Listener
  • I recently upgraded my iphone 4 to iOS 9.2.1, immediately after an earlier upgrade. As I didn't have enough storage on my phone I had to uninstall spotify (and various other apps) beforehand.  ...
  • Faveythebest
  • Casual Listener
  • 761 Views
  • 6 replies
  • 0 likes
  • 761 Views
  • 6 replies
  • 0 likes

Shows

Okay guys, forgive me if someone else already asked this question but it's not answered correcty in FAQs and I'm frustrated. I'm having trouble with the "Shows" feature on the iPhone app. All of my software and the app itself is up to date. When I fo...

  • Casual Listener
  • Okay guys, forgive me if someone else already asked this question but it's not answered correcty in FAQs and I'm frustrated. I'm having trouble with the "Shows" feature on the iPhone app. All of my s...
  • 41100 Views
  • 0 replies
  • 0 likes
  • Apple iPhone app
    Shows
  • 41100 Views
  • 0 replies
  • 0 likes

Subscription

I cancelled my subscription before my 30 day trial was up and I still got charged. Pretty mad at this point and theres no way to contact anyone in regards to this issue.

  • Visitor
  • I cancelled my subscription before my 30 day trial was up and I still got charged. Pretty mad at this point and theres no way to contact anyone in regards to this issue. 
  • OviiiOne
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes