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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62907 Views
  • 16 replies
  • 37 likes
  • 62907 Views
  • 16 replies
  • 37 likes

Premium Not Working

I had Spotify Free and paid for Spotify Premium.It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the download and that premium couldn't be purchased? I've delete...

  • Casual Listener
  • I had Spotify Free and paid for Spotify Premium. It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the downloa...
  • Shannon492
  • Casual Listener
  • 424 Views
  • 2 replies
  • 0 likes
  • 424 Views
  • 2 replies
  • 0 likes

"Search Failed..." on IPod Touch 3G.

Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a message "Search Failed. This search failed, please ...

  • Newbie
  • Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a ...
  • Manu244
  • Regular
  • 837 Views
  • 2 replies
  • 2 likes
  • 837 Views
  • 2 replies
  • 2 likes

Local files on computer not playing on other devices

Hello, i've imported a couple of songs from Itunes, they are perfectly readable on my Mac (the one which the songs are saved on). Those same songs appear in grey on other devices (iphone, ipad...) or sometimes don't not appear at all. If it appears I...

  • Regular
  • Hello,  i've imported a couple of songs from Itunes, they are perfectly readable on my Mac (the one which the songs are saved on). Those same songs appear in grey on other devices (iphone,...
  • niemyjskaa
  • Newbie
  • 751 Views
  • 8 replies
  • 0 likes
  • 751 Views
  • 8 replies
  • 0 likes

Local Files completely don't work

I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work in either of the apps, and renaming them or redire...

  • Regular
  • I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work...
  • ahnayk
  • Newbie
  • 474 Views
  • 1 replies
  • 1 likes
  • 474 Views
  • 1 replies
  • 1 likes

Solved!! How to turn off Spotify on my iphone when not using it?

I have an iPhone 6S. I am new to Spotify. How can I turn off Spotify when I am not using it? Do I always have to log out, or is there another way?

  • Casual Listener
  • I have an iPhone 6S.  I am new to Spotify.  How can I turn off Spotify when I am not using it?  Do I always have to log out, or is there another way?
  • lcsad
  • Casual Listener
  • 73618 Views
  • 5 replies
  • 0 likes
  • How to turn off Spotify
  • 73618 Views
  • 5 replies
  • 0 likes

No way to organise / move playlists in app

Hi, I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program. This is completely unacceptable in today's portable device culture. PLEASE implement the ability to move playlists on the app as s...

  • Music Fan
  • Hi,   I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program.   This is completely unacceptable in today's portable device cu...
  • jameslondon74
  • Music Fan
  • 4068 Views
  • 2 replies
  • 15 likes
  • 4068 Views
  • 2 replies
  • 15 likes

Spotify storage and now playing list

Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I assume that they are saved to the Phone's memory??...

  • Newbie
  • Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I...
  • Bittencourt
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Locked screen - Spotify plays even when unloaded

When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify is playing music, but when I unlock it, the app is...

  • Newbie
  • When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Solved!! On my iPhone the songs are switching

On my iPhone the Songs still switch so I can't hear music to go on Spotify. I don't know why, but it's since my 7 day Test Premium is over. And this is the second problem... I can't subscribe Sptify Premium with PayPal. Just an Error but can't find m...

  • Newbie
  • On my iPhone the Songs still switch so I can't hear music to go on Spotify. I don't know why, but it's since my 7 day Test Premium is over. And this is the second problem... I can't subscribe Sptify ...
  • oddball2
  • Casual Listener
  • 436 Views
  • 2 replies
  • 0 likes
  • 436 Views
  • 2 replies
  • 0 likes

No songs/albums/artists appear offline, only playlists

I have Spotify premium as I do not have 3/4G on my phone so listening to Spotify offline is a neccesity for me. However, I can pick an individual song as it says I have none and can only choose one of my playlists. I have all of my songs saved on my ...

  • Newbie
  • I have Spotify premium as I do not have 3/4G on my phone so listening to Spotify offline is a neccesity for me. However, I can pick an individual song as it says I have none and can only choose one o...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Please help!

Will spoptify connect work on an ipod touch 5th gen running ios 5 and higher?

  • Newbie
  • Will spoptify connect work on an ipod touch 5th gen running ios 5 and higher?
  • jonasherdegen
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Problems with Windows PC local files on IPhone

Hi,I have desktop version of spotify premium running on a Windows 10 PC and IPhone app on my phone.I have problems to visualize on my iphone local files I have on desktop version.I try the following steps:- Load my files in Local files section on the...

  • Regular
  • Hi, I have desktop version of spotify premium running on a Windows 10 PC and IPhone app on my phone. I have problems to visualize on my iphone local files I have on desktop version. I try the foll...
  • gendis1979
  • Regular
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Music pauses shortly after starting streaming from phone to chormecast (gen 1)

So I've been having this problem consistently since Spotify relseased chromecast support. When I first start the stream from spotify on iPhone (6, iOS 9.2.1) to Chromecast (gen 1, fw 1.17.46278) it sets up and starts playing fine, but after a short w...

  • Newbie
  • So I've been having this problem consistently since Spotify relseased chromecast support. When I first start the stream from spotify on iPhone (6, iOS 9.2.1) to Chromecast (gen 1, fw 1.17.46278) it s...
  • 377 Views
  • 0 replies
  • 0 likes
  • 377 Views
  • 0 replies
  • 0 likes

Playlist - partly online and partly offline

Hi, I created a playlist on my computer and added some songs from my collection that are not on Spotify. When I use my iPad to use this playlist, I have to download the complete playlist (make it offline) to get the complete playlist, otherwise the s...

  • Casual Listener
  • Hi,   I created a playlist on my computer and added some songs from my collection that are not on Spotify. When I use my iPad to use this playlist, I have to download the complete playlist (...
  • srspom
  • Casual Listener
  • 504 Views
  • 4 replies
  • 0 likes
  • 504 Views
  • 4 replies
  • 0 likes

IPod Touch

I just purchased the latest iPod touch. I thought I would be able to download and LISTEN OFFLINE, but I don't even see that option. It started out saying I was on a FREE account, but I've been paying for premium for a while. So now it says I'm on a t...

  • Newbie
  • I just purchased the latest iPod touch. I thought I would be able to download and LISTEN OFFLINE, but I don't even see that option. It started out saying I was on a FREE account, but I've been paying...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Worldwide Student Discount

I live in Kansas and attend Hutchinson Community College. When i Put this in the university bar it says it isnt valid. Is there any solution? I am trying to get the Student discount for premium

  • Newbie
  • I live in Kansas and attend Hutchinson Community College. When i Put this in the university bar it says it isnt valid. Is there any solution? I am trying to get the Student discount for premium
  • Bittencourt
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Kein premium auf ipod

Hallo ich habe folgendes Problemich habe auf meinen ipod Spotify gepackt. Jetzt kann ich mich aber nicht mit meinen Account anmeldenBzw ich habe kein premium laut ipod. Wie kann ich das Problem beheben. da ich ja immer fleißig zahle für premium

  • Newbie
  • Hallo ich habe folgendes Problem ich habe auf meinen ipod Spotify gepackt.   Jetzt kann ich mich aber nicht mit meinen Account anmelden Bzw ich habe kein premium laut ipod.  Wie kann ich...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Pague el servicio premium

Pague el premium y sigo teniendo el basico

  • Newbie
  • Pague el premium y sigo teniendo el basico
  • user-removed
  • Not applicable
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes