Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64844 Views
16 replies
37 likes

64844 Views
16 replies
37 likes

Spotify Connect Problem on iPhone

Hi everybody, at first: sorry for my bad english i am trying my best... I have a problem with spotify on my iPhone since i updated to the latest version recently. I have several devices spotify is running on and i used to control them via spotify con...

Feivy
Newbie
Hi everybody, at first: sorry for my bad english 😉 i am trying my best... I have a problem with spotify on my iPhone since i updated to the latest version recently. I have several ...
2016-02-01 5:52:20 PM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

New personalized radio stations?

I noticed yesterday for the first time the appearance of "Tim's Radio," "Inspired By Your Listening." Six new stations were added to the Radio feature based on my genre listening habits. I've searched around for any mention of this feature and can't ...

LepperMessiah
Newbie
I noticed yesterday for the first time the appearance of "Tim's Radio," "Inspired By Your Listening." Six new stations were added to the Radio feature based on my genre listening habits. ...
2016-01-30 9:22:21 PM
2016-02-01 7:07:28 AM
progmetalzone
Regular
415 Views
2 replies
0 likes

415 Views
2 replies
0 likes

How to play local itune files on spotify mobile device

I am a premium user. For the past several years I have used mostly spotify on my desktop. I have several playlists where I combine spotify tracks along with local files from my iTunes library. This works great for my desktop, however I'm trying to fi...

muse_surfer
Music Fan
I am a premium user. For the past several years I have used mostly spotify on my desktop. I have several playlists where I combine spotify tracks along with local files from my iTunes library. This w...
2016-01-31 12:40:13 AM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

Airplay device IP address changed

Hi, Recently the IP address of my Airplay device has changed but spotify seems to remember the old IP address. The Yamaha app can control the device (RX-A820) on the new IP address just fine. It seems spotify keeps the old IP address in cache. Is the...

anold67
Newbie
Hi, Recently the IP address of my Airplay device has changed but spotify seems to remember the old IP address. The Yamaha app can control the device (RX-A820) on the new IP address just fine...
2016-01-31 12:45:14 PM
410 Views
0 replies
0 likes

410 Views
0 replies
0 likes

Filter on playlist

Hello,1- In playlist page, I entered a word in filter field then spotify filtered songs that is okay till now.2- I closed spotify3- When i open spotify again playlist was still filtered but filter area was empty.4- I rewrite something in filter area ...

Gokhanguneygg
Newbie
Hello, 1- In playlist page, I entered a word in filter field then spotify filtered songs that is okay till now. 2- I closed spotify 3- When i open spotify again playlist was still filtered but fil...
2016-01-31 12:20:52 PM
325 Views
0 replies
0 likes
Filter playlist bug

325 Views
0 replies
0 likes

Green "shuffle" button on the top of playlist disappeared

Since yesterday the above mentioned button disappeared on my iPhone. In my wife's device it is still there. Any idea?

kuzja7
Newbie
Since yesterday the above mentioned button disappeared on my iPhone. In my wife's device it is still there. Any idea?
2016-01-31 10:18:33 AM
231 Views
0 replies
0 likes

231 Views
0 replies
0 likes

Spotify changes track during song when playing trough usb cable

When I connect my iPad running latest iOS or iPhone to my receiver trough USBspotify skips to an other song during the song I'm playing, this happens randomly sometimes after 50 seconds sometimes of 3:xxThis happens only when connected using usb. Whe...

ezweers1985
Newbie
When I connect my iPad running latest iOS or iPhone to my receiver trough USB spotify skips to an other song during the song I'm playing, this happens randomly sometimes after 50 seconds sometimes o...
2016-01-31 10:09:54 AM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Can't search, only filter

When I go to search Spotify's catalogue, I only get a filter option. So, I can only search the songs I've already saved and nothing new. Is there a setting to change the search bar back into, well, an actual search bar?

Dascott
Casual Listener
When I go to search Spotify's catalogue, I only get a filter option. So, I can only search the songs I've already saved and nothing new. Is there a setting to change the search bar back into, well, a...
2016-01-31 3:29:03 AM
2016-01-31 3:33:31 AM
Dascott
Casual Listener
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

Songs in offline mode unsync without reason

Some songs in playlists wich have been selected as offline, are suddenly "unsynced" not being available in offline mode, therefore I have to "download" them again. Is quite annoying, specially when you are somewhere without WIFI (travel, journey, etc...

cmunozro
Newbie
Some songs in playlists wich have been selected as offline, are suddenly "unsynced" not being available in offline mode, therefore I have to "download" them again. Is quite annoying, specially when y...
2012-04-10 5:34:10 PM
2016-01-30 10:57:46 PM
systemupgrade
Newbie
2347 Views
4 replies
5 likes

2347 Views
4 replies
5 likes

can't play individual song

New to Spotify free. Trying to play individual songs on iPhone 5s. Use search to find song. I find the song but it shows the album and an option to "follow" and "shuffle". I can't seem to play the specific song. Can someone help me? I also have Spoti...

ctm2
Casual Listener
New to Spotify free. Trying to play individual songs on iPhone 5s. Use search to find song. I find the song but it shows the album and an option to "follow" and "shuffle". I can't seem to play the sp...
2016-01-30 10:41:22 PM
390 Views
0 replies
0 likes

390 Views
0 replies
0 likes

Spotify no longer syncs new songs I've requested to download

For some reason Spotify no longer downloads songs I wish to listen to offline on my iPhone 6. (IOS software up to date). Originally I though this was due to an issue with my old iPhone 6, however I'm now using a brand new one and I'm still having the...

Alexa1591
Casual Listener
For some reason Spotify no longer downloads songs I wish to listen to offline on my iPhone 6. (IOS software up to date). Originally I though this was due to an issue with my old iPhone 6, however I'm...
2016-01-30 12:43:47 PM
2016-01-30 6:26:42 PM
MaryS
Roadie
767 Views
6 replies
0 likes
Spotify not syncing
Spotify offline

767 Views
6 replies
0 likes

Spotify family plan

I have Spotify premium and want to upgrade to the family plan but everytime I try to it saysUnfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you further....

ThatOneKewlGuy
Newbie
I have Spotify premium and want to upgrade to the family plan but everytime I try to it says Unfortunately, there is no support at the moment to make this type of change to your subscription. Cont...
2016-01-29 9:43:29 PM
2016-01-30 6:16:00 PM
kbrooksc
Community Legend
816 Views
1 replies
0 likes

816 Views
1 replies
0 likes

Spotify on new phone

I received a new work phone and I downloaded Spotify. I have a premium account. When I attempt to log into my new phone I receive and error that I have already "created an account with this email address". How can I switch the account from my old pho...

Murphy2
Casual Listener
I received a new work phone and I downloaded Spotify. I have a premium account. When I attempt to log into my new phone I receive and error that I have already "created an account with this email add...
2016-01-30 3:18:55 PM
2016-01-30 3:25:47 PM
Murphy2
Casual Listener
197 Views
1 replies
0 likes

197 Views
1 replies
0 likes

Solved!! Not syncing

I'm having problems syncing songs for available offline on my iPhone 6. It won't sync new songs I put into my playlists. Trouble started a couple of weeks ago. Have tried the solutions from troubleshooting page in help section. Anyone else having the...

northsoul
Casual Listener
I'm having problems syncing songs for available offline on my iPhone 6. It won't sync new songs I put into my playlists. Trouble started a couple of weeks ago. Have tried the solutions from troublesh...
2016-01-25 10:19:04 PM
2016-01-30 2:54:40 PM
northsoul
Casual Listener
624 Views
1 replies
0 likes
syncing

624 Views
1 replies
0 likes

Solved!! iPhone 5s Spotify freeze

My Spotify app is in a constant freeze mode, trying to fetch an update or something. I've tried to delete the app and download again, still the same happens. Please advise!!

Petraaa
Casual Listener
My Spotify app is in a constant freeze mode, trying to fetch an update or something. I've tried to delete the app and download again, still the same happens. Please advise!!
2016-01-29 3:58:16 PM
2016-01-30 8:41:36 AM
Petraaa
Casual Listener
1127 Views
3 replies
0 likes
iPhone 5s Spotify freeze

1127 Views
3 replies
0 likes

Missing Chromecast icon on Android app

I have searched ages on here and on the Chromecast forums. There seems to be lots with the same problem but I've given up trying to find any solutions!I have a Chromecast 2 on the same network as my phone and pc, the latest Chromecast firmware, the n...

Garawa
Casual Listener
I have searched ages on here and on the Chromecast forums. There seems to be lots with the same problem but I've given up trying to find any solutions! I have a Chromecast 2 on the same network as...
2016-01-25 9:54:16 AM
2016-01-30 7:41:58 AM
Garawa
Casual Listener
3578 Views
3 replies
0 likes

3578 Views
3 replies
0 likes

A song won't start from the beginning.

I have a lowkey obsession with Twenty One Pilots and I have them on repeat all the time. But one of their songs won't start from the beginning on my iPhone. It works perfectly fine on the Play web Browser on my ChromeBook, but it won't on my phone. I...

MajiBuscus
Newbie
I have a lowkey obsession with Twenty One Pilots and I have them on repeat all the time. But one of their songs won't start from the beginning on my iPhone. It works perfectly fine on the Play web Br...
2016-01-30 3:25:03 AM
2016-01-30 3:37:21 AM
Bittencourt
Spotify Star
1136 Views
1 replies
0 likes

1136 Views
1 replies
0 likes

"available offline" tracks not downloading

I am using my spotify premium account on my iphone 6s. For some reason my phone stopped downloading the songs that I want to be available offline. It is definitely not an issue of having enough room on my phone... I can't figure it out. Help?

user-removed
Visitor
I am using my spotify premium account on my iphone 6s. For some reason my phone stopped downloading the songs that I want to be available offline. It is definitely not an issue of having enoug...
2016-01-29 3:45:01 AM
2016-01-30 3:28:52 AM
Bittencourt
Spotify Star
313 Views
3 replies
0 likes

313 Views
3 replies
0 likes

App Stops Playing Music When I Exit, Never Did That Before

I recently downloaded the Spotify app. It usually kept playing the music, while I did other things on my iPad. Today, I tried it, and as soon as I went out of the app, the music stopped. How can I fix this? I haven't touched anything in settings. Tha...

xristinapps
Newbie
I recently downloaded the Spotify app. It usually kept playing the music, while I did other things on my iPad. Today, I tried it, and as soon as I went out of the app, the music stopped. How can I fi...
2016-01-29 11:50:25 PM
2016-01-29 12:05:47 AM
Bittencourt
Spotify Star
211 Views
1 replies
0 likes

211 Views
1 replies
0 likes

moving abroad

Hi, I spend six months in Holland and now just got back from the UK. Spotify however, thinks that I'm on holidaya and wont let me log in. saying, "Cant use Spotify for over 14 days abroad "

Fe10
Newbie
Hi, I spend six months in Holland and now just got back from the UK. Spotify however, thinks that I'm on holidaya and wont let me log in. saying, "Cant use Spotify for over 14 days abroad "
2016-01-29 11:13:49 PM
2016-01-29 11:46:37 PM
Bittencourt
Spotify Star
214 Views
1 replies
0 likes

214 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts