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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69393 Views
  • 16 replies
  • 37 likes
  • 69393 Views
  • 16 replies
  • 37 likes

Browse on ipad not working

Hi all. We used to be able to use the browse feature on the ipad but it doesn't work now. We have premium membership. It still works on our iPhones but not the ipad. We have version 0.9.2.7many thanks CBSpoiler (Highlight to read)

  • Visitor
  • Hi all. We used to be able to use the browse feature on the ipad but it doesn't work now.    We have premium membership. It still works on our iPhones but not the ipad. We have version 0....
  • Steph_B
  • Roadie
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Can't see volume slider on iphone for other devices

I am controling my iPAD remotely from my iPhone app and the volume slider is gone since I did the latest update. Is there a setting to put it back? When I click on the iPhone device, it appears; when I click on the iPAD device it disappears.

  • Newbie
  • I am controling my iPAD remotely from my iPhone app and the volume slider is gone since I did the latest update.  Is there a setting to put it back?     When I click on the i...
  • Steph_B
  • Roadie
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Saving a song leads to app crash

As of about two-three weeks ago, at least once per listening session, when I try to save a song, it leads to the app crashing. The crash isn't instantaneous however, usually waiting 30 seconds to a minute, stalling/skipping mid-song, then crashing. W...

  • Casual Listener
  • As of about two-three weeks ago, at least once per listening session, when I try to save a song, it leads to the app crashing. The crash isn't instantaneous however, usually waiting 30 seconds to a m...
  • Steph_B
  • Roadie
  • 766 Views
  • 3 replies
  • 0 likes
  • saving music
  • 766 Views
  • 3 replies
  • 0 likes

Downloading Stopped

HI, I had to reset my phone and had to re-install Spotify. I had offline songs downloaded before but when I tried re-downloading them, it stops after the 4th song. Can someone enlighten me as to what I'm missing here? This is sole reason why I signed...

  • Newbie
  • HI, I had to reset my phone and had to re-install Spotify. I had offline songs downloaded before but when I tried re-downloading them, it stops after the 4th song. Can someone enlighten me as to what...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Local files not being synced to my iPhone

I have MP3 files that I downloaded onto my computer and put into a file on my desktop so that I can listen to them in the Local Files tab or when I put them into a playlist on my computer, no problem. I want these MP3 songs, that are physically on my...

  • Casual Listener
  • I have MP3 files that I downloaded onto my computer and put into a file on my desktop so that I can listen to them in the Local Files tab or when I put them into a playlist o...
  • fauxamoeba
  • Casual Listener
  • 325 Views
  • 2 replies
  • 1 likes
  • 325 Views
  • 2 replies
  • 1 likes

Can't save any music with Premium account

Hi,I have a Premium account and suddenly i can't save any more music even if the WiFi is on and the phone is charging. A few days ago i had no problem saving some music, when i plugged the phone to the charging cable, the saving bar appeared so i cou...

  • Casual Listener
  • Hi, I have a Premium account and suddenly i can't save any more music even if the WiFi is on and the phone is charging. A few days ago i had no problem saving some music, when i plugged the phone to...
  • Reuben_Jones
  • Casual Listener
  • 6723 Views
  • 7 replies
  • 0 likes
  • 6723 Views
  • 7 replies
  • 0 likes

Solved!! Nothing on my iPhone 5s is playing

I pay for premium spotify and in the last week and a half, nearly everything has stopped working!- Songs are not playing. I will click on them and they just simply will not play, whether they were offline or online (at this point i deleted and re-dow...

  • Casual Listener
  • I pay for premium spotify and in the last week and a half, nearly everything has stopped working! - Songs are not playing. I will click on them and they just simply will not play, whether they were ...
  • 1238780325
  • Newbie
  • 683 Views
  • 6 replies
  • 0 likes
  • 683 Views
  • 6 replies
  • 0 likes

Cant Use Spotify at All

I used to have premium, now I don't. Spotify doesn't work on my iPad or Windows laptop. If I try to select a song to listen to, it skips through all of them and then lands on one. If I select a different song, it does the same thing. If I hit shuffle...

  • Casual Listener
  • I used to have premium, now I don't. Spotify doesn't work on my iPad or Windows laptop. If I try to select a song to listen to, it skips through all of them and then lands on one. If I select a diffe...
  • evanjmerc
  • Casual Listener
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes

Spotify doesn't download anymore

Hi everyone, I've been using Spotify for quite a while now and never had any problems with it. Since a few days however, Spotify doesn't want to download anymore. It keeps starting the download but then cancels it soon after. I'm using an iPhone 6 an...

  • Newbie
  • Hi everyone,   I've been using Spotify for quite a while now and never had any problems with it. Since a few days however, Spotify doesn't want to download anymore. It keeps starting the downl...
  • Steph_B
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Maximum Devices Reached - Error

I want to be able to listen "offline" when I'm in the Mountains boarding. I have never had a premium account, so i got one and I want to do the trial for my next trip coming soon. I am currently premium and when I go to select "my songs" - available ...

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  • Regular
  • I want to be able to listen "offline" when I'm in the Mountains boarding. I have never had a premium account, so i got one and I want to do the trial for my next trip coming soon.   I am curre...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

How to delete Connect Devices from List?

For some reason i have several Coonect Devices listet on my iphone and ipad which are not available nor ever been. Some devices are doubled.I have 3 Connect devices. Kitchen, Bureau and Sleeping Room.But in the list are: Kitchen (2 Times), Bureau (2 ...

  • Casual Listener
  • For some reason i have several Coonect Devices listet on my iphone and ipad which are not available nor ever been. Some devices are doubled. I have 3 Connect devices. Kitchen, Bureau and Sleeping Ro...
  • Steph_B
  • Roadie
  • 374 Views
  • 3 replies
  • 0 likes
  • 374 Views
  • 3 replies
  • 0 likes

Offline playlist

I keep getting this message You can download to a maximum of three devices. As you've already reached this number" But When go into my account under "offline devices" it says I don't have any there so why can't I download my playlist offline?Spoiler ...

  • Newbie
  • I keep getting this message You can download to a maximum of three devices. As you've already reached this number" But When go into my account under "offline devices" it says I don't have any there s...
  • woodyrox31
  • Newbie
  • 248 Views
  • 1 replies
  • 1 likes
  • 248 Views
  • 1 replies
  • 1 likes

Offline playback for 6Splus

Spotify says I've reached my max for offline playback however I have removed all my devices...

  • Newbie
  • Spotify says I've reached my max for offline playback however I have removed all my devices...
  • 451 Views
  • 0 replies
  • 0 likes
  • Offline download
  • 451 Views
  • 0 replies
  • 0 likes

Traveling to Ireland- Can I Use Spotify Premium on my Phone?

I'm going to be traveling to Ireland for about four months, and I was wondering if I will be able to use my spotify app on my iphone while I am there. I pay for spotify premium through the student plan, and I just want to make sure that it will conti...

  • Newbie
  •   I'm going to be traveling to Ireland for about four months, and I was wondering if I will be able to use my spotify app on my iphone while I am there. I pay for spotify premium through the st...
  • thaqza
  • Roadie
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Reset offline devices still can't download my playlists

I got a message saying I reached 3 devices and I couldn't download to more devices in offline mode. I reset my 3 devices and I'm still getting the same error. Any idea what could be wrong?

  • Newbie
  • I got a message saying I reached 3 devices and I couldn't download to more devices in offline mode. I reset my 3 devices and I'm still getting the same error. Any idea what could be wrong?
  • 437 Views
  • 0 replies
  • 0 likes
  • Offline Devices
    Spotify
  • 437 Views
  • 0 replies
  • 0 likes

Spotify Stopped

Hi there I have a big Problem, everytime if I use Spotify it is stopping automatically after some Songs because it say : Spotify stopped , because ur account is used somewhere else, I'm Premium user,nobody have my account infomationNo I Dont use it a...

  • Casual Listener
  • Hi there I have a big  Problem,   everytime if I use Spotify it is stopping automatically after some Songs because it say :  Spotify stopped , because ur account is used somewhe...
  • damienhutchindo
  • Casual Listener
  • 409 Views
  • 3 replies
  • 0 likes
  • 409 Views
  • 3 replies
  • 0 likes

Solved!! Music keeps cutting off

On my iPad and iPhone streaming music is terible at the moment. Keeps cutting off. On all qualities. Syncing is extremely slow. 1 song in 10 minutes??!! Spotify, it seems as if your servers just can't handle al the music streams. Please fix, I'm thin...

  • Regular
  • On my iPad and iPhone streaming music is terible at the moment. Keeps cutting off. On all qualities. Syncing is extremely slow. 1 song in 10 minutes??!! Spotify, it seems as if your servers just can'...
  • PurpleOrchid
  • Regular
  • 8264 Views
  • 15 replies
  • 0 likes
  • 8264 Views
  • 15 replies
  • 0 likes

Premium account not activating

So I had a premium membership but due to some billing problems I had to renew my membership manually, this caused the subscription to be activated one month later, and since that was the 19th of december, that would mean the account would have come b...

  • Newbie
  • So I had a premium membership but due to some billing problems I had to renew my membership manually, this caused the subscription to be activated one month later, and since that was the 19th of dece...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

How can i delete a song from a playlist on my IOS Device?

Hey Guys,my iPhone 5S is my "Main Spotify Station". I´m using it with my Wireless Bose Soundlink Speaker, with my Bose Solo 5 TV Soundbar and in my car with my Parrot. Sometimes, i´m wondering about the usability about the Spotify App with an IOS Dev...

  • Music Fan
  • Hey Guys, my iPhone 5S is my "Main Spotify Station". I´m using it with my Wireless Bose Soundlink Speaker, with my Bose Solo 5 TV Soundbar and in my car with my Parrot. Sometimes, i´m wondering abou...
  • hannes-reloaded
  • Music Fan
  • 946 Views
  • 4 replies
  • 0 likes
  • 946 Views
  • 4 replies
  • 0 likes

Spotify problems when I connect Chromecast Audio

When I connect my Iphone 6s with audio Chromecast it spotify not appears on the lock screen and it is impossible to change volume or change songs with the iPhone locked. In the Android system it is possible, and in the Iphone you can only use spotify...

  • Newbie
  • When I connect my Iphone 6s with audio Chromecast it spotify not appears on the lock screen and it is impossible to change volume or change songs with the iPhone locked.   In the Android syste...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes