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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62753 Views
  • 16 replies
  • 37 likes
  • 62753 Views
  • 16 replies
  • 37 likes

Spotify And Chromecast problems

I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try to cast to either Chromecast it tries to connect bu...

  • Casual Listener
  • I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try ...
  • Musicspotter
  • Newbie
  • 613 Views
  • 2 replies
  • 1 likes
  • 613 Views
  • 2 replies
  • 1 likes

Can't login to premium version

It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account. Weeks ago I created a Premium account. For the past hour I...

  • Casual Listener
  • It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account.  &...
  • Lunux
  • Casual Listener
  • 423 Views
  • 5 replies
  • 0 likes
  • 423 Views
  • 5 replies
  • 0 likes

Does playlist time calculated by Spotify account crossfade? Does crossfade work on mobile playback?

Hi folks, I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade time is discounted or just the original track time total?...

  • Regular
  • Hi folks,  I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade...
  • Kally90
  • Newbie
  • 1471 Views
  • 3 replies
  • 0 likes
  • 1471 Views
  • 3 replies
  • 0 likes

Solved!! Song Playing Glitch

Hello spotify users, I have a really frustrating problem witm my spotify. Lets start with that im a non-premium user and I am on a Mac. Ok on my playlist that I crreated on my account I have quite a lot of songs. Some of them I downloaded like two mo...

  • Casual Listener
  • Hello spotify users, I have a really frustrating problem witm my spotify. Lets start with that im a non-premium user and I am on a Mac. Ok on my playlist that I crreated on my account I have quite a ...
  • meganh007
  • Community Legend
  • 4248 Views
  • 5 replies
  • 0 likes
  • 4248 Views
  • 5 replies
  • 0 likes

Solo2 Wireless Connection Post Update

Anyone else having issues hearing Spotify using Solo2 Wireless headphones since the most recent app update? I can hear everything else from my iPhone 6 through my headphones and the Spotify app says it's connected to my headphones but I'm not able to...

  • Newbie
  • Anyone else having issues hearing Spotify using Solo2 Wireless headphones since the most recent app update? I can hear everything else from my iPhone 6 through my headphones and the Spotify app says ...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Playlist Modification Problem

I am a longtime user and create lots of Playlists; having a unique problem with them that I never had before. I can still move songs within a playlist but can no longer move them further than the distance of the display window. In other words, if the...

  • Casual Listener
  • I am a longtime user and create lots of Playlists; having a unique problem with them that I never had before.   I can still move songs within a playlist but can no longer move them further ...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

How to delete everything from account

Hellp I have 2 questions 1. I'd all songs that I have currently in Offline mode downlaoded to be un-downloaded. they take too much space of my phone right now. Can it be done somehow? I'd to choose off-line mode songs again 2. Can I delete all playli...

  • Regular
  • Hellp I have 2 questions 1. I'd all songs that I have currently in Offline mode downlaoded to be un-downloaded. they take too much space of my phone right now. Can it be done somehow? I'd to choose o...
  • respawn18
  • Regular
  • 743 Views
  • 2 replies
  • 0 likes
  • offline mode undownload download delete all songs
  • 743 Views
  • 2 replies
  • 0 likes

offline cancellation not valid-three devices

Spotfy just wrote on my IOS I phone app to say that they are removing all my offline albums because i have more than 3 devices using spotify. THAT IS NOT ACCURATE. I have exactly three-1 MAC and two IPhones. please let me know i can get this correcte...

  • Casual Listener
  • Spotfy just wrote on my IOS I phone app to say that they are removing all my offline albums because i have more than 3 devices using spotify. THAT IS NOT ACCURATE. I have exactly three-1 MAC and...
  • Bittencourt
  • Spotify Star
  • 287 Views
  • 3 replies
  • 0 likes
  • 287 Views
  • 3 replies
  • 0 likes

Selecting School Issues During Premium Student Sign Up

I am attempting to approve the student discount while signing up for premium. I'm on iOS and using google chrome. When I get to the screen filling out information and school it won't let me continue unless I pick a school from the list. My school is ...

  • Newbie
  • I am attempting to approve the student discount while signing up for premium. I'm on iOS and using google chrome. When I get to the screen filling out information and school it won't let me continue ...
  • Boob3
  • Newbie
  • 441 Views
  • 1 replies
  • 0 likes
  • Signup Issues
  • 441 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn´t download music

Spotify doesen´t download music en mi Ipod 5. Downloaded correctly many songs and artists but then stoped. Every time i want to download a playlist Spotify begin downloading and immediately stop. I got playlists saved with few song downloaded. I got ...

  • Regular
  • Spotify doesen´t download music en mi Ipod 5. Downloaded correctly many songs and artists but then stoped. Every time i want to download a playlist  Spotify begin downloading...
  • Bittencourt
  • Spotify Star
  • 666 Views
  • 7 replies
  • 0 likes
  • 666 Views
  • 7 replies
  • 0 likes

Login on browser but not through ios app

Hi, I am having problems logging in to spotify on my Iphone, I can login through chrome or safari but when i try to login to the app it won't let me says incorrect details and asks if i have a spotify account.I have tried resetting my password, I hav...

  • Newbie
  • Hi,  I am having problems logging in to spotify on my Iphone, I can login through chrome or safari but when i try to login to the app it won't let me says incorrect details and asks if i have...
  • Nico
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

My Spotfy shutdown all the time

Help, i have premium account and since yesterday everytime i try to open my spotify it shuts down in 2 secs! I updated the app and rebooted the phone and stills happen!Iphone6

  • Newbie
  • Help, i have premium account and since yesterday everytime i try to open my spotify it shuts down in 2 secs! I updated the app and rebooted the phone and stills happen! Iphone6
  • pooom
  • Newbie
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Chromecast support is pathetic

I'm using iPhone 5s / iOS 9.2, and my computer is running Windows 10. I have the new Chromecast with the floppy cord. Every device is on the same wireless network. Problems:If I am listening to music on my phone, and arrive at home, I do not see any ...

  • Casual Listener
  • I'm using iPhone 5s / iOS 9.2, and my computer is running Windows 10. I have the new Chromecast with the floppy cord. Every device is on the same wireless network.    Problems: If I am ...
  • martinsweeny
  • Casual Listener
  • 575 Views
  • 1 replies
  • 1 likes
  • iOS 9.2
    iPhone 5S
  • 575 Views
  • 1 replies
  • 1 likes

It happens on Iphone too, available offline turning off

I had this problem for years, on every phone ive had Spotify installed on and its not going to change it apears. My last phone was a Galaxy S4. I now have an Iphone 6s Plus. When I download an album, the "Available Offline" switch is on and stays on ...

  • Newbie
  • I had this problem for years, on every phone ive had Spotify installed on and its not going to change it apears. My last phone was  a Galaxy S4.  I now have an Iphone 6s Plus.  When I ...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Spotify and endomondo dont work with screen off

When i start up endomondo and spotify, spotify stops playing when i turn off the screen. It starts playing again when i turn on the screen again. What to do?

  • Newbie
  • When i start up endomondo and spotify, spotify stops playing when i turn off the screen. It starts playing again when i turn on the screen again. What to do?
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Spotify Crash on Startup ... IOS 9.2

Hi my Spotify Crashes on startup every Time! Ich have it New installed Phone Restartet. On pc all work fine.I have Wait now 1 month for a update. IT was an update today but on start i see the Logo and back to Startscreen. What can i do ?

  • Visitor
  • Hi my Spotify Crashes on startup every Time! Ich have it New installed Phone Restartet. On pc all work fine. I have Wait now 1 month for a update. IT was an update today but on start i see the Logo ...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Transfer spotify account to new phone

Reinstalled spotify app on new phone,had to reset password,still can't access,still being billed

  • Newbie
  • Reinstalled spotify app on new phone,had to reset password,still can't access,still being billed
  • Bittencourt
  • Spotify Star
  • 370 Views
  • 2 replies
  • 0 likes
  • 370 Views
  • 2 replies
  • 0 likes

Iphone Wont play next song or offline mode.

me be long time spotify premium subscriber,me have Iphone 5s, ios and spotify app up to date,spotify songs, playlists, albums saved, sync'd, and downloaded for offline listening,won't play songs in offline mode (especially on tube),won't play next so...

  • Casual Listener
  • me be long time spotify premium subscriber, me have Iphone 5s, ios and spotify app up to date, spotify songs, playlists, albums saved, sync'd, and downloaded for offline listening, won't play song...
  • secretarrow
  • Newbie
  • 508 Views
  • 3 replies
  • 0 likes
  • 508 Views
  • 3 replies
  • 0 likes

Playlist starts in the middle

Hey. I hope you Can help. Suddenly my playlist has changed. It starts in the middle of the playlist and i havd to scroll through a lot of songs to hear the new ones. I dont Think i've done anything different than i use to.

  • Casual Listener
  • Hey. I hope you Can help. Suddenly my playlist has changed. It starts in the middle of the playlist and i havd to scroll through a lot of songs to hear the new ones. I dont Think i've done anything d...
  • Alexandersmor
  • Casual Listener
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Thumb up/down not responding on Spotify Radio using Connect feature

When I am controlling Spotify Connect from my iPad Air or iPhone 5s (iOS 8.1.1, all actual SW versions) I seem to not be able to like or dislike (thumb up/down) any song that's playing on Radio. The buttons for thumb up and down are there, but they l...

  • Visitor
  • When I am controlling Spotify Connect from my iPad Air or iPhone 5s (iOS 8.1.1, all actual SW versions) I seem to not be able to like or dislike (thumb up/down) any song that's playing on Radio. The ...
  • Yrzmyrz
  • Music Fan
  • 908 Views
  • 5 replies
  • 4 likes
  • 908 Views
  • 5 replies
  • 4 likes