Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70740 Views
16 replies
37 likes

70740 Views
16 replies
37 likes

Can't save any music with Premium account

Hi,I have a Premium account and suddenly i can't save any more music even if the WiFi is on and the phone is charging. A few days ago i had no problem saving some music, when i plugged the phone to the charging cable, the saving bar appeared so i cou...

RFURFU
Casual Listener
Hi, I have a Premium account and suddenly i can't save any more music even if the WiFi is on and the phone is charging. A few days ago i had no problem saving some music, when i plugged the phone to...
2015-04-11 8:01:16 PM
2016-01-21 1:26:04 AM
Reuben_Jones
Casual Listener
6744 Views
7 replies
0 likes

6744 Views
7 replies
0 likes

Solved!! Nothing on my iPhone 5s is playing

I pay for premium spotify and in the last week and a half, nearly everything has stopped working!- Songs are not playing. I will click on them and they just simply will not play, whether they were offline or online (at this point i deleted and re-dow...

tay_de
Casual Listener
I pay for premium spotify and in the last week and a half, nearly everything has stopped working! - Songs are not playing. I will click on them and they just simply will not play, whether they were ...
2015-10-04 7:54:03 AM
2016-01-20 9:22:20 PM
1238780325
Newbie
713 Views
6 replies
0 likes

713 Views
6 replies
0 likes

Cant Use Spotify at All

I used to have premium, now I don't. Spotify doesn't work on my iPad or Windows laptop. If I try to select a song to listen to, it skips through all of them and then lands on one. If I select a different song, it does the same thing. If I hit shuffle...

evanjmerc
Casual Listener
I used to have premium, now I don't. Spotify doesn't work on my iPad or Windows laptop. If I try to select a song to listen to, it skips through all of them and then lands on one. If I select a diffe...
2016-01-20 8:31:04 AM
2016-01-20 6:40:04 PM
evanjmerc
Casual Listener
181 Views
2 replies
0 likes

181 Views
2 replies
0 likes

Spotify doesn't download anymore

Hi everyone, I've been using Spotify for quite a while now and never had any problems with it. Since a few days however, Spotify doesn't want to download anymore. It keeps starting the download but then cancels it soon after. I'm using an iPhone 6 an...

PreReact
Newbie
Hi everyone, I've been using Spotify for quite a while now and never had any problems with it. Since a few days however, Spotify doesn't want to download anymore. It keeps starting the downl...
2016-01-18 10:29:04 AM
2016-01-20 5:22:02 PM
Steph_B
Roadie
240 Views
1 replies
0 likes

240 Views
1 replies
0 likes

Maximum Devices Reached - Error

I want to be able to listen "offline" when I'm in the Mountains boarding. I have never had a premium account, so i got one and I want to do the trial for my next trip coming soon. I am currently premium and when I go to select "my songs" - available ...

jbullis-us
Regular
I want to be able to listen "offline" when I'm in the Mountains boarding. I have never had a premium account, so i got one and I want to do the trial for my next trip coming soon. I am curre...
2016-01-20 4:33:45 PM
328 Views
0 replies
0 likes

328 Views
0 replies
0 likes

How to delete Connect Devices from List?

For some reason i have several Coonect Devices listet on my iphone and ipad which are not available nor ever been. Some devices are doubled.I have 3 Connect devices. Kitchen, Bureau and Sleeping Room.But in the list are: Kitchen (2 Times), Bureau (2 ...

holgn
Casual Listener
For some reason i have several Coonect Devices listet on my iphone and ipad which are not available nor ever been. Some devices are doubled. I have 3 Connect devices. Kitchen, Bureau and Sleeping Ro...
2016-01-18 1:58:11 PM
2016-01-20 3:45:04 PM
Steph_B
Roadie
375 Views
3 replies
0 likes

375 Views
3 replies
0 likes

Offline playlist

I keep getting this message You can download to a maximum of three devices. As you've already reached this number" But When go into my account under "offline devices" it says I don't have any there so why can't I download my playlist offline?Spoiler ...

ThisIsMaxwell22
Newbie
I keep getting this message You can download to a maximum of three devices. As you've already reached this number" But When go into my account under "offline devices" it says I don't have any there s...
2016-01-20 3:25:57 PM
2016-01-20 3:39:25 PM
woodyrox31
Newbie
254 Views
1 replies
1 likes

254 Views
1 replies
1 likes

Offline playback for 6Splus

Spotify says I've reached my max for offline playback however I have removed all my devices...

Mwileyix
Newbie
Spotify says I've reached my max for offline playback however I have removed all my devices...
2016-01-20 2:48:03 PM
456 Views
0 replies
0 likes
Offline download

456 Views
0 replies
0 likes

Traveling to Ireland- Can I Use Spotify Premium on my Phone?

I'm going to be traveling to Ireland for about four months, and I was wondering if I will be able to use my spotify app on my iphone while I am there. I pay for spotify premium through the student plan, and I just want to make sure that it will conti...

slderstine
Newbie
I'm going to be traveling to Ireland for about four months, and I was wondering if I will be able to use my spotify app on my iphone while I am there. I pay for spotify premium through the st...
2016-01-20 4:59:22 AM
2016-01-20 2:40:50 PM
thaqza
Roadie
365 Views
1 replies
0 likes

365 Views
1 replies
0 likes

Reset offline devices still can't download my playlists

I got a message saying I reached 3 devices and I couldn't download to more devices in offline mode. I reset my 3 devices and I'm still getting the same error. Any idea what could be wrong?

hsoto92
Newbie
I got a message saying I reached 3 devices and I couldn't download to more devices in offline mode. I reset my 3 devices and I'm still getting the same error. Any idea what could be wrong?
2016-01-20 2:02:44 PM
438 Views
0 replies
0 likes
Offline Devices
Spotify

438 Views
0 replies
0 likes

Spotify Stopped

Hi there I have a big Problem, everytime if I use Spotify it is stopping automatically after some Songs because it say : Spotify stopped , because ur account is used somewhere else, I'm Premium user,nobody have my account infomationNo I Dont use it a...

MP_92
Casual Listener
Hi there I have a big Problem, everytime if I use Spotify it is stopping automatically after some Songs because it say : Spotify stopped , because ur account is used somewhe...
2016-01-19 12:18:27 PM
2016-01-20 1:34:01 PM
damienhutchindo
Casual Listener
413 Views
3 replies
0 likes

413 Views
3 replies
0 likes

Solved!! Music keeps cutting off

On my iPad and iPhone streaming music is terible at the moment. Keeps cutting off. On all qualities. Syncing is extremely slow. 1 song in 10 minutes??!! Spotify, it seems as if your servers just can't handle al the music streams. Please fix, I'm thin...

nielsclaassens
Regular
On my iPad and iPhone streaming music is terible at the moment. Keeps cutting off. On all qualities. Syncing is extremely slow. 1 song in 10 minutes??!! Spotify, it seems as if your servers just can'...
2012-05-05 1:18:39 PM
2016-01-20 7:20:17 AM
PurpleOrchid
Regular
8286 Views
15 replies
0 likes

8286 Views
15 replies
0 likes

Premium account not activating

So I had a premium membership but due to some billing problems I had to renew my membership manually, this caused the subscription to be activated one month later, and since that was the 19th of december, that would mean the account would have come b...

sarmientomartin
Newbie
So I had a premium membership but due to some billing problems I had to renew my membership manually, this caused the subscription to be activated one month later, and since that was the 19th of dece...
2016-01-20 4:03:25 AM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

How can i delete a song from a playlist on my IOS Device?

Hey Guys,my iPhone 5S is my "Main Spotify Station". I´m using it with my Wireless Bose Soundlink Speaker, with my Bose Solo 5 TV Soundbar and in my car with my Parrot. Sometimes, i´m wondering about the usability about the Spotify App with an IOS Dev...

hannes-reloaded
Music Fan
Hey Guys, my iPhone 5S is my "Main Spotify Station". I´m using it with my Wireless Bose Soundlink Speaker, with my Bose Solo 5 TV Soundbar and in my car with my Parrot. Sometimes, i´m wondering abou...
2016-01-19 12:48:13 AM
2016-01-20 1:19:12 AM
hannes-reloaded
Music Fan
956 Views
4 replies
0 likes

956 Views
4 replies
0 likes

Spotify problems when I connect Chromecast Audio

When I connect my Iphone 6s with audio Chromecast it spotify not appears on the lock screen and it is impossible to change volume or change songs with the iPhone locked. In the Android system it is possible, and in the Iphone you can only use spotify...

CharOskar
Newbie
When I connect my Iphone 6s with audio Chromecast it spotify not appears on the lock screen and it is impossible to change volume or change songs with the iPhone locked. In the Android syste...
2016-01-19 8:08:23 PM
298 Views
0 replies
0 likes

298 Views
0 replies
0 likes

Spotify premium not working

I have paid for Spotify premium for over 6 months now this month ts took it out won't let me use offline mode or skip playlists I've deleted the app and Everything I go in spitifyg and it says I've only shot the free version

Oliver22
Newbie
I have paid for Spotify premium for over 6 months now this month ts took it out won't let me use offline mode or skip playlists I've deleted the app and Everything I go in spitifyg and it says I've o...
2016-01-19 7:44:16 PM
197 Views
0 replies
0 likes

197 Views
0 replies
0 likes

Billing

I've upgraded to premium 6 days ago and now it's asking me to do it again

GaryL94
Newbie
I've upgraded to premium 6 days ago and now it's asking me to do it again
2016-01-19 7:30:01 PM
2016-01-19 7:43:01 PM
Bittencourt
Spotify Star
180 Views
1 replies
0 likes

180 Views
1 replies
0 likes

Spotify not recognizing my iPod shuffle after syncing yesterday

Yesterday I connected my new iPod Shuffle to Spotify which recognized the device. It went into the sync mode and supposedly synced some of my playlist into the device. I played a number from the device to make sure the music was loaded, however when ...

tylawrence1103
Newbie
Yesterday I connected my new iPod Shuffle to Spotify which recognized the device. It went into the sync mode and supposedly synced some of my playlist into the device. I played a nu...
2016-01-13 3:13:48 AM
2016-01-19 6:01:51 PM
Steph_B
Roadie
1091 Views
1 replies
0 likes

1091 Views
1 replies
0 likes

How do I force songs to sync to my iPhone

I have a buch of songs I added to a playlist I have set up for offline listening. The issue is, when I add new songs to this playlist, they don't sync. Last time this happend I comepltely deleted the app and started from scrathch and they downloaded....

jeremytondo
Newbie
I have a buch of songs I added to a playlist I have set up for offline listening. The issue is, when I add new songs to this playlist, they don't sync. Last time this happend I comepltely deleted the...
2013-04-13 1:03:26 AM
2016-01-19 5:55:07 PM
arthur404
Regular
1717 Views
1 replies
5 likes

1717 Views
1 replies
5 likes

iPhone 6 plays some queued track twice

HI, Another annoying problem on iphone 6. When i add an album to my up next it often play the same track twice consecitively, it often displays the wrong track name and art whilst doing so. Any ideas? Is there a fix?

colink
Regular
HI, Another annoying problem on iphone 6. When i add an album to my up next it often play the same track twice consecitively, it often displays the wrong track name and art whilst doing so. ...
2016-01-12 12:21:39 AM
2016-01-19 5:52:46 PM
Steph_B
Roadie
207 Views
1 replies
0 likes

207 Views
1 replies
0 likes

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