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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62646 Views
  • 16 replies
  • 37 likes
  • 62646 Views
  • 16 replies
  • 37 likes

Spotify crashes, iOS9.2

Ever since I updated to iOS 9.2 I noticed Spotify sometimes takes more than 20 seconds to open or doesnt open at all, and that Spotify hangs and crashes alot with browsing and playing, as if it has connection problems.I monitored the state of my inte...

  • Newbie
  • Ever since I updated to iOS 9.2 I noticed Spotify sometimes takes more than 20 seconds to open or doesnt open at all, and that Spotify hangs and crashes alot with browsing and playing, as if it has c...
  • 331 Views
  • 0 replies
  • 1 likes
  • 331 Views
  • 0 replies
  • 1 likes

New Premium Member

I've just upgraded to Premium and having enormous interface problems with Spotify. I used to use Rdio which was simple & easy bur Spotify iis something else. I cannot get an album to play in full. I cannot get a Radio station to play in full. On both...

  • Casual Listener
  • I've just upgraded to Premium and having enormous interface problems with Spotify. I used to use Rdio which was simple & easy bur Spotify iis something else. I cannot get an album to play in full...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

My playlists are not showing up in the public - TIA

I tried everything and my friends and family still don't see them. public to secret then back to public.Created them on a desktop, still don't see them. Even tried names that make them easy to find.. BTW they are not collaborative nor secret User Sky...

  • Casual Listener
  • I tried everything and my friends and family still don't see them.   public to secret then back to public. Created them on a desktop, still don't see them. Even tried names that make them eas...
  • 373 Views
  • 0 replies
  • 0 likes
  • Playlist iOS
  • 373 Views
  • 0 replies
  • 0 likes

Premium Doesnt Work

HiI bought premium on my iPhone with itunes credits but it does\nt give me premium. I've tried relogging to the app and when i log back in it says "receipt could not be verified. a new attempt to verify the receipt runs in the background" Please help...

  • Newbie
  • Hi I bought premium on my iPhone with itunes credits but it does\nt give me premium. I've tried relogging to the app and when i log back in it says "receipt could not be verified. a new attempt to v...
  • kbrooksc
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

iPad login

Hello,I just joined Spotify and found that my iMac OS is too old for Spotify, so I tried to open on my new(ish) iPad. My account login works on the iMac but not on the iPad. I've shut down and restarted the iPad. Any ideas how I can access Spotify on...

  • Visitor
  • Hello, I just joined Spotify and found that my iMac OS is too old for Spotify, so I tried to open on my new(ish) iPad.  My account login works on the iMac but not on the iPad.  I've shut d...
  • kbrooksc
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Playlists and stations

Hey I am new to the Spotify community and would like some help with creating playlistS and stations on the iPhone app how do you add artist to a playlist and or is that possible and 2 how do you add variety to stations such as adding the artist littl...

  • Casual Listener
  • Hey I am new to the Spotify community and would like some help with creating playlistS and stations on the iPhone app how do you add artist to a playlist and or is that possible and 2 how do you add ...
  • 290 Views
  • 0 replies
  • 0 likes
  • Playlist Managment Accessibility
  • 290 Views
  • 0 replies
  • 0 likes

Can't open spotify! on Iphone

Hello. When I try to start the Spotify app on my Iphone all I see is the black background and Spotifys logo... But nothing more happens it stays like that, tried having the app opened but after 1 hour it still hadn't opened. Have the latest version o...

  • Newbie
  • Hello.    When I try to start the Spotify app on my Iphone all I see is the black background and Spotifys logo... But nothing more happens it stays like that, tried having the app ope...
  • dandognorton
  • Casual Listener
  • 1615 Views
  • 3 replies
  • 0 likes
  • 1615 Views
  • 3 replies
  • 0 likes

ascolto shuffle

I can listen to my play list only in "shuffle" mode.....I used to listen all my songs in the order I set up my list...Ho can I fix this?Thanks to allAnna

  • Newbie
  • I can listen to my play list only in "shuffle" mode..... I used to listen all my songs in the order I set up my list...Ho can I fix this? Thanks to all Anna
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Chromecast for iOS

Please integrate Spotify with Chromecast on iOS. I've started using Google Play Music more due to its better integration with both Apple TV and Chromecast, on iOS devices.

  • Casual Listener
  • Please integrate Spotify with Chromecast on iOS. I've started using Google Play Music more due to its better integration with both Apple TV and Chromecast, on iOS devices.
  • nitramwin
  • Music Fan
  • 2258 Views
  • 4 replies
  • 2 likes
  • google
  • 2258 Views
  • 4 replies
  • 2 likes

Solved!! iPod touch won't sync offline

Using Spotify on both PC and iPod touch - when I add songs to "my music" and fire it up on the iPod, the songs won't sync doing this over Wi-Fi - no connection problems - attempted full reinstall of Spotify on the iPod, same problem sometimes it does...

  • Casual Listener
  • Using Spotify on both PC and iPod touch - when I add songs to "my music" and fire it up on the iPod, the songs won't sync   doing this over Wi-Fi - no connection problems - attempted full rein...
  • Mister_Cheeky
  • Casual Listener
  • 704 Views
  • 1 replies
  • 0 likes
  • 704 Views
  • 1 replies
  • 0 likes

I have all of my song on offline

Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make the newly added music offline without making all of...

  • Casual Listener
  • Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make ...
  • Sylvana
  • Casual Listener
  • 401 Views
  • 1 replies
  • 0 likes
  • help.
    offline music
    problems
  • 401 Views
  • 1 replies
  • 0 likes

Can't login to free account on iPad 1

Hi, I have a free account that I have used on my new iPad but I wanted to use it on my old iPad one.I downloaded the last compatible version of the app and when I try to login it tells me my details are wrong.Ive check it on other devices and even be...

  • Newbie
  • Hi, I have a free account that I have used on my new iPad but I wanted to use it on my old iPad one. I downloaded the last compatible version of the app and when I try to login it tells me my detail...
  • MaryS
  • Roadie
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Do I have a special Spotify power (or disease) ? Same Phone - Same App - Two users: different menu?

Hi Everyone, I have two spotify users. One that is connected to my facebook and another one. does somebody know why the first user gets the old sidebar (browse, search, your music), while the other one gets the following : search; now; moments; runni...

  • Newbie
  • Hi Everyone,   I have two spotify users. One that is connected to my facebook and another one. does somebody know why the first user gets the old sidebar (browse, search, your music), while th...
  • user-removed
  • Not applicable
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Can't update Spotify app [iPad/ios 9.2] - advice?

I've screwed up and am hoping someone has got a fix. - Spotify running happily on elderly iPad for couple of years- month or so ago one of the automatic updates got "stuck" and thereafter the app didn't update- eventually I deleted the app completely...

  • Newbie
  • I've screwed up and am hoping someone has got a fix.     - Spotify running happily on elderly iPad for couple of years - month or so ago one of the automatic updates got "stuck" and ther...
  • darrenjontaylor
  • Newbie
  • 720 Views
  • 2 replies
  • 3 likes
  • 720 Views
  • 2 replies
  • 3 likes

Cant subscribe Premium

When i try subscribing to Premium, i cant fill the form with my personal infos. Triple checked, evertrhing looks ok, bit it keep saying i have invalid data.

  • Newbie
  • When i try subscribing to Premium, i cant fill the form with my personal infos. Triple checked, evertrhing looks ok, bit it keep saying i have invalid data.
  • 460 Views
  • 0 replies
  • 0 likes
  • Android App
    android mobile
  • 460 Views
  • 0 replies
  • 0 likes

I can access a Receiver in a different WIFI with Spotify Connect

Last week I was at a friend and I connected my iPhone to his WiFi, playing music on his Pioneer-Receiver.Now, back in my own flat and my own WiFi, I can still see his receiver and play music on it.In other words: My Phone is connected to WiFi 1, and ...

  • Casual Listener
  • Last week I was at a friend and I connected my iPhone to his WiFi, playing music on his Pioneer-Receiver. Now, back in my own flat and my own WiFi, I can still see his receiver and play music on it....
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Running and offline music missing

Hi all, Just wondering why Running disappeared from the (left hand side) menu and why offline music disappeared from "Your Music"? I thought this was some kind of app glitch but after several weeks still cant find it. instead of having a simpler to u...

  • Newbie
  • Hi all,   Just wondering why Running disappeared from the (left hand side) menu and why offline music disappeared from "Your Music"?   I thought this was some kind of app glitch but aft...
  • OviiiOne
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Premium update

I paid for the premium 99p for 3 months and the money has supposedly gone through but I can't get premium to activate on my app, I have tried all the suggested things on other posts, help please!!

  • Casual Listener
  • I paid for the premium 99p for 3 months and the money has supposedly gone through but I can't get premium to activate on my app, I have tried all the suggested things on other posts, help please!! 😞
  • Ahahaha
  • Casual Listener
  • 461 Views
  • 6 replies
  • 0 likes
  • 461 Views
  • 6 replies
  • 0 likes

Synced Playlists randomly unsynced

I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them they were no longer synced. The only thing I did inbet...

  • Music Fan
  • I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them the...
  • Rayhicks15
  • Regular
  • 1034 Views
  • 3 replies
  • 0 likes
  • bug
    Bug iPhone
    bug report
  • 1034 Views
  • 3 replies
  • 0 likes

Soundhound to Spotify

Hello-I have a search history in Soundhound of about 600 songs. I just got a Spotify account. I'd like to transfer the entire search history from Soundhound to Spotify to create a Soundhound playlist. Obviously, I want to avoid having to go to every ...

  • Newbie
  • Hello-I have a search history in Soundhound of about 600 songs. I just got a Spotify account.  I'd like to transfer the entire search history from Soundhound to Spotify to create a Soundhound pl...
  • 538 Views
  • 0 replies
  • 1 likes
  • 538 Views
  • 0 replies
  • 1 likes