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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80799 Views
  • 19 replies
  • 37 likes
  • 80799 Views
  • 19 replies
  • 37 likes

Spotify Offline does not work on home network

I have a strange problem: in my home network spotify does not really sync the offline content. It is always written "warten auf Downlod" (waiting for download). From time to time it downloads one song, but that is more in the range of 1 song per hour...

  • Casual Listener
  • I have a strange problem:  in my home network spotify does not really sync the offline content. It is always written "warten auf Downlod" (waiting for download). From time to time it downloads ...
  • Nico
  • Community Legend
  • 700 Views
  • 4 replies
  • 0 likes
  • 700 Views
  • 4 replies
  • 0 likes

Solved!! local files will not sync to spotify mobile

My details - Spotify Premium -iPhone 4 -MacBook Pro 13 inch (from 2010) Not sure what the deal is, but let me break it down as simply as I can: I'm Phish fan - I have TONS of Phish on my computer, all of it obtained legally. Either through buying it ...

  • Music Fan
  • My details - Spotify Premium -iPhone 4 -MacBook Pro 13 inch (from 2010)   Not sure what the deal is, but let me break it down as simply as I can:   I'm Phish fan - I have TONS...
  • user-removed
  • Not applicable
  • 11053 Views
  • 30 replies
  • 2 likes
  • 11053 Views
  • 30 replies
  • 2 likes

Solved!! Home button

Can I suggest a button somewhere to return to the main Spotify screen? If you've been going through loads of related artists for example, it takes loads of pressing "back" over and over to get back to the search screen.

  • Music Fan
  • Can I suggest a button somewhere to return to the main Spotify screen? If you've been going through loads of related artists for example, it takes loads of pressing "back" over and over to get back t...
  • Swanny
  • Community Legend
  • 4693 Views
  • 6 replies
  • 2 likes
  • home button
    iOS
  • 4693 Views
  • 6 replies
  • 2 likes

It does not work premium

hi, how can I turn my offer of 12 months free spotofy offer from Vodafone?

  • Newbie
  • hi, how can I turn my offer of 12 months free spotofy offer from Vodafone?
  • Swanny
  • Community Legend
  • 396 Views
  • 2 replies
  • 0 likes
  • 396 Views
  • 2 replies
  • 0 likes

select songs

Hello, I've just brought Spotify premium but it still wont let my select what song I want to play. I still have to shuffle. Please help.Thanks

  • Newbie
  • Hello, I've just brought Spotify premium but it still wont let my select what song I want to play. I still have to shuffle. Please help. Thanks
  • OviiiOne
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Broken iPhone App

I'm running the latest version of spotify on my iPhone 4s. I have never had any issues, until today when when music downloaded to my phone has stopped playing mid song, and I cannot even start songs that I want to stream. I have a relaible wi-fi cone...

  • Visitor
  • I'm running the latest version of spotify on my iPhone 4s. I have never had any issues, until today when when music downloaded to my phone has stopped playing mid song, and I cannot even st...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Automatic Shuffle with Premium.

Hi, I have a Premium account, but my spotify keeps on playing the songs on shuffle and it's making me hysterical. It does that both on my MacBook and my Iphone. Please help me!! Thanks!!

  • Casual Listener
  • Hi, I have a Premium account, but my spotify keeps on playing the songs on shuffle and it's making me hysterical. It does that both on my MacBook and my Iphone. Please help me!!  Thanks!! 
  • 123370912
  • Newbie
  • 609 Views
  • 4 replies
  • 0 likes
  • 609 Views
  • 4 replies
  • 0 likes

iOS 6 playlist problems

I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of problems with the iPod touch. The iPod touch runs iOS 6.1...

  • Newbie
  • I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of p...
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes

Starred playlist will not load and songs only play for 1 minutes

Hi there, Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues. Recently spotify just won't load my starred playlist or show any or my playlists it just sits on starred ...

  • Newbie
  • Hi there,   Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues.   Recently spotify just won't load...
  • todep
  • Newbie
  • 1148 Views
  • 3 replies
  • 1 likes
  • 1148 Views
  • 3 replies
  • 1 likes

Casting to chromecast pause the song

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast.I see the video on the tv but whenever I try to play any song it autimatically pause again. Any ideas?

  • Casual Listener
  • I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast. I see the video on the tv but whenever I try to play any song it autimatically pause again.   Any ideas?
  • mauricegl
  • Casual Listener
  • 734 Views
  • 4 replies
  • 0 likes
  • 734 Views
  • 4 replies
  • 0 likes

no radio on mobile device

I recently upgraded to premium. When listening to Spotify on my Macbook, there is an option for radio. I can create a station by choosing an artist. I cannot find this option on my mobile device. When I look up help for this, it says there is a radio...

  • Newbie
  • I recently upgraded to premium. When listening to Spotify on my Macbook, there is an option for radio. I can create a station by choosing an artist. I cannot find this option on my mobile device. Whe...
  • Bittencourt
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

What happened to "Up Next"?

In the latest iOS update it seems I've lost the "Up Next" function that allowed me to see the songs in my queue. What happened to this functionality -- I loved it and don't understand why it might have been eliminated. I'm using 9.1.230.

  • Casual Listener
  • In the latest iOS update it seems I've lost the "Up Next" function that allowed me to see the songs in my queue. What happened to this functionality -- I loved it and don't understand why it might ha...
  • life40fied
  • Newbie
  • 1489 Views
  • 6 replies
  • 1 likes
  • 1489 Views
  • 6 replies
  • 1 likes

Cannot sync local files to iPhone

So I've been trying to sync all of my Tool onto my iPhone Spotify app, and it just isn't working. Does anyone know why this is happening? The albums do not show up in my Local Files folder on my phone, and I tried making a new playlist with the album...

  • Newbie
  • So I've been trying to sync all of my Tool onto my iPhone Spotify app, and it just isn't working. Does anyone know why this is happening?    The albums do not show up in my Local Files fo...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

It says it has failed to connect and Spotify is abroad for 14 days

Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my password because I've changed it lots of times. Plea...

  • Newbie
  • Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my p...
  • 341 Views
  • 0 replies
  • 0 likes
  • Login
  • 341 Views
  • 0 replies
  • 0 likes

Compatible iOS6 version

Recently purchased Spotify Premium and works great on my iPhone 6. But recently was given a used iPod Touch which is pegged out at iOS 6.1.6. Would llike to use the Touch exclusively for Spotify and free up my phone. My version of Spotify needs iOS 7...

  • Newbie
  • Recently purchased Spotify Premium and works great on my iPhone 6.  But recently was given a used iPod Touch which is pegged out at iOS 6.1.6.  Would llike to use the Touch exclusively for ...
  • 494 Views
  • 0 replies
  • 0 likes
  • 494 Views
  • 0 replies
  • 0 likes

cuenta familiy

Compre una versión familiy pero no puedo accesar como versión premiun

  • Newbie
  • Compre una versión familiy pero no puedo accesar como versión premiun
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Local song misreplaced by a Spotify catalog song

Hi everyone, I just had a problem with the local syncinf function in the iPhone. I have just load some song of mine in spotify, made a playlist out of them and then synced it on my iPhone. The problem is Spotify thinking their version of the song is ...

  • Newbie
  • Hi everyone,   I just had a problem with the local syncinf function in the iPhone. I have just load some song of mine in spotify, made a playlist out of them and then synced it on my iPhone. T...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Spotify phantom storage?

I've been having an issue where My Spotify playlist (1 GB) has taken up 4x that amount in storage. Anyone know how to stop that from happening?

  • Newbie
  • I've been having an issue where My Spotify playlist (1 GB) has taken up 4x that amount in storage. Anyone know how to stop that from happening?
  • Swanny
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Saved songs-playlist disappearing on iPhone

Hello! My saved songs-playlist suddenly disappeared from my iPhone but are still there on my macbook air. How can I get my saved songs-playlist back to my iPhone? I had over 150 songs on it... Thank you for your help, love Caroline

  • Newbie
  • Hello!   My saved songs-playlist suddenly disappeared from my iPhone but are still there on my macbook air. How can I get my saved songs-playlist back to my iPhone? I had over 150 songs on it....
  • Bittencourt
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes