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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 75801 Views
  • 16 replies
  • 37 likes
  • 75801 Views
  • 16 replies
  • 37 likes

select songs

Hello, I've just brought Spotify premium but it still wont let my select what song I want to play. I still have to shuffle. Please help.Thanks

  • Newbie
  • Hello, I've just brought Spotify premium but it still wont let my select what song I want to play. I still have to shuffle. Please help. Thanks
  • OviiiOne
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Broken iPhone App

I'm running the latest version of spotify on my iPhone 4s. I have never had any issues, until today when when music downloaded to my phone has stopped playing mid song, and I cannot even start songs that I want to stream. I have a relaible wi-fi cone...

  • Visitor
  • I'm running the latest version of spotify on my iPhone 4s. I have never had any issues, until today when when music downloaded to my phone has stopped playing mid song, and I cannot even st...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Automatic Shuffle with Premium.

Hi, I have a Premium account, but my spotify keeps on playing the songs on shuffle and it's making me hysterical. It does that both on my MacBook and my Iphone. Please help me!! Thanks!!

  • Casual Listener
  • Hi, I have a Premium account, but my spotify keeps on playing the songs on shuffle and it's making me hysterical. It does that both on my MacBook and my Iphone. Please help me!!  Thanks!! 
  • 123370912
  • Newbie
  • 605 Views
  • 4 replies
  • 0 likes
  • 605 Views
  • 4 replies
  • 0 likes

iOS 6 playlist problems

I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of problems with the iPod touch. The iPod touch runs iOS 6.1...

  • Newbie
  • I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of p...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Starred playlist will not load and songs only play for 1 minutes

Hi there, Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues. Recently spotify just won't load my starred playlist or show any or my playlists it just sits on starred ...

  • Newbie
  • Hi there,   Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues.   Recently spotify just won't load...
  • todep
  • Newbie
  • 1140 Views
  • 3 replies
  • 1 likes
  • 1140 Views
  • 3 replies
  • 1 likes

Casting to chromecast pause the song

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast.I see the video on the tv but whenever I try to play any song it autimatically pause again. Any ideas?

  • Casual Listener
  • I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast. I see the video on the tv but whenever I try to play any song it autimatically pause again.   Any ideas?
  • mauricegl
  • Casual Listener
  • 732 Views
  • 4 replies
  • 0 likes
  • 732 Views
  • 4 replies
  • 0 likes

no radio on mobile device

I recently upgraded to premium. When listening to Spotify on my Macbook, there is an option for radio. I can create a station by choosing an artist. I cannot find this option on my mobile device. When I look up help for this, it says there is a radio...

  • Newbie
  • I recently upgraded to premium. When listening to Spotify on my Macbook, there is an option for radio. I can create a station by choosing an artist. I cannot find this option on my mobile device. Whe...
  • Bittencourt
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

What happened to "Up Next"?

In the latest iOS update it seems I've lost the "Up Next" function that allowed me to see the songs in my queue. What happened to this functionality -- I loved it and don't understand why it might have been eliminated. I'm using 9.1.230.

  • Casual Listener
  • In the latest iOS update it seems I've lost the "Up Next" function that allowed me to see the songs in my queue. What happened to this functionality -- I loved it and don't understand why it might ha...
  • life40fied
  • Newbie
  • 1481 Views
  • 6 replies
  • 1 likes
  • 1481 Views
  • 6 replies
  • 1 likes

Cannot sync local files to iPhone

So I've been trying to sync all of my Tool onto my iPhone Spotify app, and it just isn't working. Does anyone know why this is happening? The albums do not show up in my Local Files folder on my phone, and I tried making a new playlist with the album...

  • Newbie
  • So I've been trying to sync all of my Tool onto my iPhone Spotify app, and it just isn't working. Does anyone know why this is happening?    The albums do not show up in my Local Files fo...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

It says it has failed to connect and Spotify is abroad for 14 days

Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my password because I've changed it lots of times. Plea...

  • Newbie
  • Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my p...
  • 337 Views
  • 0 replies
  • 0 likes
  • Login
  • 337 Views
  • 0 replies
  • 0 likes

Compatible iOS6 version

Recently purchased Spotify Premium and works great on my iPhone 6. But recently was given a used iPod Touch which is pegged out at iOS 6.1.6. Would llike to use the Touch exclusively for Spotify and free up my phone. My version of Spotify needs iOS 7...

  • Newbie
  • Recently purchased Spotify Premium and works great on my iPhone 6.  But recently was given a used iPod Touch which is pegged out at iOS 6.1.6.  Would llike to use the Touch exclusively for ...
  • 485 Views
  • 0 replies
  • 0 likes
  • 485 Views
  • 0 replies
  • 0 likes

cuenta familiy

Compre una versión familiy pero no puedo accesar como versión premiun

  • Newbie
  • Compre una versión familiy pero no puedo accesar como versión premiun
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Local song misreplaced by a Spotify catalog song

Hi everyone, I just had a problem with the local syncinf function in the iPhone. I have just load some song of mine in spotify, made a playlist out of them and then synced it on my iPhone. The problem is Spotify thinking their version of the song is ...

  • Newbie
  • Hi everyone,   I just had a problem with the local syncinf function in the iPhone. I have just load some song of mine in spotify, made a playlist out of them and then synced it on my iPhone. T...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Spotify phantom storage?

I've been having an issue where My Spotify playlist (1 GB) has taken up 4x that amount in storage. Anyone know how to stop that from happening?

  • Newbie
  • I've been having an issue where My Spotify playlist (1 GB) has taken up 4x that amount in storage. Anyone know how to stop that from happening?
  • Swanny
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Saved songs-playlist disappearing on iPhone

Hello! My saved songs-playlist suddenly disappeared from my iPhone but are still there on my macbook air. How can I get my saved songs-playlist back to my iPhone? I had over 150 songs on it... Thank you for your help, love Caroline

  • Newbie
  • Hello!   My saved songs-playlist suddenly disappeared from my iPhone but are still there on my macbook air. How can I get my saved songs-playlist back to my iPhone? I had over 150 songs on it....
  • Bittencourt
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Some songs not playing or stop after 10 seconds

I have an issue where some songs just wont play and others stop after 10 seconds.I have an iPhone 6 iOS 9.2 with Spotify version 4.6.0.1466I have tried to delete and redownload from the app store but the problem persists.It is very frustrating.David

  • Newbie
  • I have an issue where some songs just wont play and others stop after 10 seconds. I have an iPhone 6 iOS 9.2 with Spotify version 4.6.0.1466 I have tried to delete and redownload from the app ...
  • Bittencourt
  • Spotify Star
  • 1353 Views
  • 1 replies
  • 0 likes
  • bug
  • 1353 Views
  • 1 replies
  • 0 likes

Ipad Air IOS 9.1 connection/delayproblem chromecast

Hello, I couldnt find a topic about this matter so direct me to it please if there is already one.I bought last week chromecast 2. I could run spotify realy well on my hd tv for about 2 days.But since several days spotify has realy a hard time to mak...

  • Casual Listener
  • Hello,  I couldnt find a topic about this matter so direct me to it please if there is already one. I bought last week chromecast 2. I could run spotify realy well on my hd tv for about 2 ...
  • ppdaoc
  • Casual Listener
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

Shuffle from phone to work server

I run Spotify through my phone via the work server . I have around 4000 songs on the playlist but it's only shuffling around 50?!! Don't know how to amend this!! It's only just started happening!! So annoying

  • Casual Listener
  • I run Spotify through my phone via the work server . I have around 4000 songs on the playlist but it's only shuffling around 50?!! Don't know how to amend this!! It's only just started happening!! So...
  • 314 Views
  • 0 replies
  • 0 likes
  • Help
  • 314 Views
  • 0 replies
  • 0 likes

Ads pausing when screen locked

I have an Ipad Air and am running iOS 9.2 and spotify 4.6.0.1466I listen a lot with headphones and my ipad screen locked. There are certain ads for spotify that will pause as soon as they start (usually 15 second ads). all I have to do for them to pl...

  • Casual Listener
  • I have an Ipad Air and am running iOS 9.2 and spotify 4.6.0.1466 I listen a lot with headphones and my ipad screen locked. There are certain ads for spotify that will pause as soon as they start (us...
  • eajsimko
  • Newbie
  • 811 Views
  • 1 replies
  • 0 likes
  • iOS 9.2
    Ipad version
    pause
    pauses
  • 811 Views
  • 1 replies
  • 0 likes