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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70903 Views
  • 16 replies
  • 37 likes
  • 70903 Views
  • 16 replies
  • 37 likes

When using Spotify Connect with Radio, my thumbs up/down are greyed out and don't function

I use my iPhone to control my Spotify Connect. I like to work around the house while listening to Spotify Radio. I am connected to my stereo system Via Connect which plays fine, but as mentioned, my thumbs up/down for song voting are greyed out and d...

  • Casual Listener
  • I use my iPhone to control my Spotify Connect. I like to work around the house while listening to Spotify Radio. I am connected to my stereo system Via Connect which plays fine, but as mentioned, my ...
  • Yrzmyrz
  • Music Fan
  • 2110 Views
  • 14 replies
  • 17 likes
  • 2110 Views
  • 14 replies
  • 17 likes

Can not play direct songs or playlists via my raumfeld devices.

Hi, I am new and I havent found a similar issue. Please help. Brief description of the issue:Despite Premium account, I can not play single songs or playlists on my raumfeld wifi speaker devices. Steps to reproduce the issue:First I did this: I tried...

  • Newbie
  • Hi,   I am new and I havent found a similar issue. Please help.   Brief description of the issue: Despite Premium account, I can not play single songs or playlists on my raumfeld wifi ...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

iOS 9.1 ONLINE MODE no album art

So I know the bug has been existing for quite a while, and I've been living with it since I changed my device from hTC m7 to iPhone 6s with iOS 9.1. Most of my album arts are not showing up and the weird thing is, few of them do. I thought by updatin...

  • Newbie
  • So I know the bug has been existing for quite a while, and I've been living with it since I changed my device from hTC m7 to iPhone 6s with iOS 9.1. Most of my album arts are not showing up and the w...
  • Sethalreadytakn
  • Newbie
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Iphone 6s Plus Issue - Can't play song directly selected

HI,I just got an Iphone 6s Plus and having difficulty playing back the song being selected as displayed. I also have IPAD Retina, and with the same account I can playback the song directly.Kindly Help.Thanks,tfernand2014

  • Casual Listener
  • HI, I just got an Iphone 6s Plus and having difficulty playing back the song being selected as displayed.  I also have IPAD Retina, and with the same account I can playback the song directly. ...
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Cant sync local files

I've been having this problem for awhile now....whenever i turn a playlist that contains any of my local files to available offline it just says "waiting for download" but never starts... Its getting annoying paying for a service that doesn't even wo...

  • Regular
  • I've been having this problem for awhile now....whenever i turn a playlist that contains any of my local files to available offline it just says "waiting for download" but never starts... Its getting...
  • 310 Views
  • 0 replies
  • 0 likes
  • 310 Views
  • 0 replies
  • 0 likes

Spotify crashes, iOS9.2

Ever since I updated to iOS 9.2 I noticed Spotify sometimes takes more than 20 seconds to open or doesnt open at all, and that Spotify hangs and crashes alot with browsing and playing, as if it has connection problems.I monitored the state of my inte...

  • Newbie
  • Ever since I updated to iOS 9.2 I noticed Spotify sometimes takes more than 20 seconds to open or doesnt open at all, and that Spotify hangs and crashes alot with browsing and playing, as if it has c...
  • 348 Views
  • 0 replies
  • 1 likes
  • 348 Views
  • 0 replies
  • 1 likes

New Premium Member

I've just upgraded to Premium and having enormous interface problems with Spotify. I used to use Rdio which was simple & easy bur Spotify iis something else. I cannot get an album to play in full. I cannot get a Radio station to play in full. On both...

  • Casual Listener
  • I've just upgraded to Premium and having enormous interface problems with Spotify. I used to use Rdio which was simple & easy bur Spotify iis something else. I cannot get an album to play in full...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

My playlists are not showing up in the public - TIA

I tried everything and my friends and family still don't see them. public to secret then back to public.Created them on a desktop, still don't see them. Even tried names that make them easy to find.. BTW they are not collaborative nor secret User Sky...

  • Casual Listener
  • I tried everything and my friends and family still don't see them.   public to secret then back to public. Created them on a desktop, still don't see them. Even tried names that make them eas...
  • 389 Views
  • 0 replies
  • 0 likes
  • Playlist iOS
  • 389 Views
  • 0 replies
  • 0 likes

Premium Doesnt Work

HiI bought premium on my iPhone with itunes credits but it does\nt give me premium. I've tried relogging to the app and when i log back in it says "receipt could not be verified. a new attempt to verify the receipt runs in the background" Please help...

  • Newbie
  • Hi I bought premium on my iPhone with itunes credits but it does\nt give me premium. I've tried relogging to the app and when i log back in it says "receipt could not be verified. a new attempt to v...
  • kbrooksc
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

iPad login

Hello,I just joined Spotify and found that my iMac OS is too old for Spotify, so I tried to open on my new(ish) iPad. My account login works on the iMac but not on the iPad. I've shut down and restarted the iPad. Any ideas how I can access Spotify on...

  • Visitor
  • Hello, I just joined Spotify and found that my iMac OS is too old for Spotify, so I tried to open on my new(ish) iPad.  My account login works on the iMac but not on the iPad.  I've shut d...
  • kbrooksc
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Playlists and stations

Hey I am new to the Spotify community and would like some help with creating playlistS and stations on the iPhone app how do you add artist to a playlist and or is that possible and 2 how do you add variety to stations such as adding the artist littl...

  • Casual Listener
  • Hey I am new to the Spotify community and would like some help with creating playlistS and stations on the iPhone app how do you add artist to a playlist and or is that possible and 2 how do you add ...
  • 299 Views
  • 0 replies
  • 0 likes
  • Playlist Managment Accessibility
  • 299 Views
  • 0 replies
  • 0 likes

Can't open spotify! on Iphone

Hello. When I try to start the Spotify app on my Iphone all I see is the black background and Spotifys logo... But nothing more happens it stays like that, tried having the app opened but after 1 hour it still hadn't opened. Have the latest version o...

  • Newbie
  • Hello.    When I try to start the Spotify app on my Iphone all I see is the black background and Spotifys logo... But nothing more happens it stays like that, tried having the app ope...
  • dandognorton
  • Casual Listener
  • 1631 Views
  • 3 replies
  • 0 likes
  • 1631 Views
  • 3 replies
  • 0 likes

ascolto shuffle

I can listen to my play list only in "shuffle" mode.....I used to listen all my songs in the order I set up my list...Ho can I fix this?Thanks to allAnna

  • Newbie
  • I can listen to my play list only in "shuffle" mode..... I used to listen all my songs in the order I set up my list...Ho can I fix this? Thanks to all Anna
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

Chromecast for iOS

Please integrate Spotify with Chromecast on iOS. I've started using Google Play Music more due to its better integration with both Apple TV and Chromecast, on iOS devices.

  • Casual Listener
  • Please integrate Spotify with Chromecast on iOS. I've started using Google Play Music more due to its better integration with both Apple TV and Chromecast, on iOS devices.
  • nitramwin
  • Music Fan
  • 2282 Views
  • 4 replies
  • 2 likes
  • google
  • 2282 Views
  • 4 replies
  • 2 likes

Solved!! iPod touch won't sync offline

Using Spotify on both PC and iPod touch - when I add songs to "my music" and fire it up on the iPod, the songs won't sync doing this over Wi-Fi - no connection problems - attempted full reinstall of Spotify on the iPod, same problem sometimes it does...

  • Casual Listener
  • Using Spotify on both PC and iPod touch - when I add songs to "my music" and fire it up on the iPod, the songs won't sync   doing this over Wi-Fi - no connection problems - attempted full rein...
  • Mister_Cheeky
  • Casual Listener
  • 723 Views
  • 1 replies
  • 0 likes
  • 723 Views
  • 1 replies
  • 0 likes

I have all of my song on offline

Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make the newly added music offline without making all of...

  • Casual Listener
  • Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make ...
  • Sylvana
  • Casual Listener
  • 409 Views
  • 1 replies
  • 0 likes
  • help.
    offline music
    problems
  • 409 Views
  • 1 replies
  • 0 likes

Can't login to free account on iPad 1

Hi, I have a free account that I have used on my new iPad but I wanted to use it on my old iPad one.I downloaded the last compatible version of the app and when I try to login it tells me my details are wrong.Ive check it on other devices and even be...

  • Newbie
  • Hi, I have a free account that I have used on my new iPad but I wanted to use it on my old iPad one. I downloaded the last compatible version of the app and when I try to login it tells me my detail...
  • MaryS
  • Roadie
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Do I have a special Spotify power (or disease) ? Same Phone - Same App - Two users: different menu?

Hi Everyone, I have two spotify users. One that is connected to my facebook and another one. does somebody know why the first user gets the old sidebar (browse, search, your music), while the other one gets the following : search; now; moments; runni...

  • Newbie
  • Hi Everyone,   I have two spotify users. One that is connected to my facebook and another one. does somebody know why the first user gets the old sidebar (browse, search, your music), while th...
  • user-removed
  • Not applicable
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Can't update Spotify app [iPad/ios 9.2] - advice?

I've screwed up and am hoping someone has got a fix. - Spotify running happily on elderly iPad for couple of years- month or so ago one of the automatic updates got "stuck" and thereafter the app didn't update- eventually I deleted the app completely...

  • Newbie
  • I've screwed up and am hoping someone has got a fix.     - Spotify running happily on elderly iPad for couple of years - month or so ago one of the automatic updates got "stuck" and ther...
  • darrenjontaylor
  • Newbie
  • 740 Views
  • 2 replies
  • 3 likes
  • 740 Views
  • 2 replies
  • 3 likes

Cant subscribe Premium

When i try subscribing to Premium, i cant fill the form with my personal infos. Triple checked, evertrhing looks ok, bit it keep saying i have invalid data.

  • Newbie
  • When i try subscribing to Premium, i cant fill the form with my personal infos. Triple checked, evertrhing looks ok, bit it keep saying i have invalid data.
  • 471 Views
  • 0 replies
  • 0 likes
  • Android App
    android mobile
  • 471 Views
  • 0 replies
  • 0 likes