Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
65959 Views
16 replies
37 likes

65959 Views
16 replies
37 likes

iTunes music won't sync to iPhone :(

Hey guys, So I recently got a new iPhone and bought Adele's new album on iTunes because her label won't stream it. I was really hoping I could just sync it as a local file then put it in my playlist, but it's not working. I've reset everything then s...

user-removed
Visitor
Hey guys, So I recently got a new iPhone and bought Adele's new album on iTunes because her label won't stream it. I was really hoping I could just sync it as a local file then put it ...
2015-12-03 11:33:51 PM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Using my account

When I try to play music through the app on my iPhone 6 it stops and says it's being used on another device, when I do not have it signed in on any other device. I just changed the password but that didn't help. Can someone tell me what to do? Thanks...

Fionaaa4112
Newbie
When I try to play music through the app on my iPhone 6 it stops and says it's being used on another device, when I do not have it signed in on any other device. I just changed the password but that ...
2015-12-03 11:05:48 PM
2015-12-03 11:21:15 PM
Jordi
Community Legend
194 Views
1 replies
0 likes

194 Views
1 replies
0 likes

Songs not syncing to offline mode

I have read up on this issue, and I have over 20gb free memory and am nowhere near 3,000 song, but it has stopped downloading songs

Blakedavis
Newbie
I have read up on this issue, and I have over 20gb free memory and am nowhere near 3,000 song, but it has stopped downloading songs
2015-12-03 5:24:37 PM
2015-12-03 6:09:38 PM
Nico
Community Legend
241 Views
1 replies
0 likes

241 Views
1 replies
0 likes

Spotify doesn't sync music - no matter what (ios)

It happens again and again, that spotify just doesn't sync music anymore. It doesn't matter what i do, restart the app, restart the phone, restart both, reset the network settings. NOTHING WORKS.This is really *swearword* annoying, since i don't have...

Wb_mustang
Casual Listener
It happens again and again, that spotify just doesn't sync music anymore. It doesn't matter what i do, restart the app, restart the phone, restart both, reset the network settings. NOTHING WORKS. Th...
2015-12-03 6:42:04 AM
183 Views
0 replies
0 likes

183 Views
0 replies
0 likes

Solved!! iPhone 6 and iPhone 6+ Look Different?

Wife has the iPhone 6 and I have the Plus. On hers, she has a Now option and an option for Shows. I don't seem to have that on my iPhone 6+ Is this normal or is anyone else seeing this?

RatBoyGL
Music Fan
Wife has the iPhone 6 and I have the Plus. On hers, she has a Now option and an option for Shows. I don't seem to have that on my iPhone 6+ Is this normal or is anyone else...
2015-07-05 4:14:54 AM
2015-12-03 1:35:47 AM
RatBoyGL
Music Fan
1122 Views
5 replies
0 likes

1122 Views
5 replies
0 likes

Not able to follow Facebook friends

I just downloaded the app and signed in using my Facebook account. When I go to find friends, I can see my Facebook friend list but I cannot follow any of them. The follow all button doesn't seem to respond and even following people individually does...

Whatever12341
Newbie
I just downloaded the app and signed in using my Facebook account. When I go to find friends, I can see my Facebook friend list but I cannot follow any of them. The follow all button doesn't seem to ...
2015-12-02 11:52:57 PM
169 Views
0 replies
0 likes

169 Views
0 replies
0 likes

iPhone not showing up on computer

I usel to be able to sync my local files to my iPhone. Then something happend months ago, and my local files were gone. Now you no longer can connect via cable, why? Now it's only possible connecting The computer and iPhone to The same wi-fi, which i...

Mister13
Newbie
I usel to be able to sync my local files to my iPhone. Then something happend months ago, and my local files were gone. Now you no longer can connect via cable, why? Now it's only possible connecting...
2015-12-02 11:33:28 PM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

Radio Won't Work

I am running the newest version of Spotify and android OS and the radio has refused to work for the last 3 weeks. I am a premium member, I've installed the Spotify app and reinstalled it multiple times and nothing has fixed this. Pretty disappointed ...

Xxcarlsonxx
Newbie
I am running the newest version of Spotify and android OS and the radio has refused to work for the last 3 weeks. I am a premium member, I've installed the Spotify app and reinstalled it multiple tim...
2015-12-02 9:15:15 PM
192 Views
0 replies
0 likes

192 Views
0 replies
0 likes

Spotify offline even when connected to wifi

I am unable to connect to Spotify with my iPhone w iOS 9 even when connected to wifi. I can connect when just using my cellular data. Any ideas? Spotify settings-playback - offline mode is OFF per website help.

Tereg1981
Casual Listener
I am unable to connect to Spotify with my iPhone w iOS 9 even when connected to wifi. I can connect when just using my cellular data. Any ideas? Spotify settings-playback - offline mode is OFF per we...
2015-12-01 2:53:18 PM
2015-12-02 8:21:11 PM
jarppii_
Casual Listener
357 Views
3 replies
0 likes

357 Views
3 replies
0 likes

Iphone app (iphone 6S ios 9.1) camera kills Spotify

Hi, Spotify dieds when using the camera (native or Instagram) is this a Spotify bug or iOS bug??

chrisdur
Casual Listener
Hi, Spotify dieds when using the camera (native or Instagram) is this a Spotify bug or iOS bug??
2015-12-01 9:34:14 PM
2015-12-02 2:18:25 PM
jean3601
Community Legend
502 Views
3 replies
0 likes

502 Views
3 replies
0 likes

Offline button doesn't appear

I just got a new phone (iphone 6) and now my offline button does not appear when I listen to different playlists.

1257660513
Newbie
I just got a new phone (iphone 6) and now my offline button does not appear when I listen to different playlists.
2015-12-01 11:26:43 PM
2015-12-02 1:43:07 PM
jean3601
Community Legend
243 Views
1 replies
0 likes

243 Views
1 replies
0 likes

I need help subscribing with iTunes

I am trying to subscribe through the 99 cents for 3 months deal, and whenever I tap upgrade on my phone it still says that it will cost $12.99 I am currently only able to subscribe using my iTunes gift card that I have. BOTTOME LINE: How can I take a...

WilmingtonHD
Newbie
I am trying to subscribe through the 99 cents for 3 months deal, and whenever I tap upgrade on my phone it still says that it will cost $12.99 I am currently only able to subscribe using my iTunes gi...
2015-12-01 11:35:03 PM
2015-12-02 1:39:06 PM
jean3601
Community Legend
194 Views
1 replies
0 likes

194 Views
1 replies
0 likes

Thumbs up/down connected to Soundtouch

The thumbs up/down buttons are grayed out and inaccessible once I connect to my Bose Soundtouch. Why? Its a pain in the ass.

sahilton
Newbie
The thumbs up/down buttons are grayed out and inaccessible once I connect to my Bose Soundtouch. Why? Its a pain in the ass.
2015-12-02 11:02:03 AM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

My iPhone Won't Connect To My Mac Spotify

I've followed so many community instructions but no matter what I do I cannot get my iPhone to show up in the Devices section of my spotify and I'm not able to put any local files on my phone. Please help!

TMug
Newbie
I've followed so many community instructions but no matter what I do I cannot get my iPhone to show up in the Devices section of my spotify and I'm not able to put any local files on my phone. Please...
2015-12-01 10:07:22 PM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

track unavailable

Why would some of my songs become unavailabe on on my iphone, while here I am listening to them on spotify through the desktop client? As an example, I have been listening to Aimee Mann's "Video" and "Guys Like Me" for a week or so on the iphone flaw...

gawwdawful
Newbie
Why would some of my songs become unavailabe on on my iphone, while here I am listening to them on spotify through the desktop client? As an example, I have been listening to Aimee Mann's ...
2012-08-11 3:18:41 AM
2015-12-01 9:04:10 PM
duncanreid-us
Casual Listener
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

PREMIUM USER - NOW NOT THE CASE SINCE CONTRACT UPGRADE

Ok, hope you can help (awaiting spotify response) Me and my Wife have SPOTIFY PREMIUM and have done for ages now and been paying the monthly amount, no issues. We upgraded last Friday to new handsets and have since gone to use SPOTIFY again and now n...

daz69mac
Newbie
Ok, hope you can help (awaiting spotify response) Me and my Wife have SPOTIFY PREMIUM and have done for ages now and been paying the monthly amount, no issues. We upgraded last Friday to new...
2015-12-01 8:40:22 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Solved!! Newest update kills local file sync.

Spotify Version: 2.1.0.2676Account: PremiumiOS: 8.1.1iPhone: 5SMac Desktop OS: Yosemite 10.10.1Updated to the latest Spotify version yesterday. It removed all of my locally synced music (the tracks not available on Spotify, like AC/DC and Tool). Now ...

bricostello
Gig Goer
Spotify Version: 2.1.0.2676 Account: Premium iOS: 8.1.1 iPhone: 5S Mac Desktop OS: Yosemite 10.10.1 Updated to the latest Spotify version yesterday. It removed all of my locally synced music ...
2014-12-09 4:05:47 PM
2015-12-01 7:02:55 PM
suito
Casual Listener
2170 Views
13 replies
1 likes

2170 Views
13 replies
1 likes

Solved!! Unable to login

I'm unable to login on my Ios device and on the app on mac OSX. I have a premium acount and I'm able to login on the website.

robink13
Casual Listener
I'm unable to login on my Ios device and on the app on mac OSX. I have a premium acount and I'm able to login on the website.
2015-12-01 4:57:31 PM
2015-12-01 5:54:23 PM
Nico
Community Legend
752 Views
5 replies
0 likes

752 Views
5 replies
0 likes

Imported playlist stuck waiting to download?

Where were your local files downloaded from? I went through this last night, easy fix if you know what to look for. It's not Spotify, your software or storage. I'm thinking if your local files weren't downloaded from a trusted, verified source, you w...

Dasiaw419
Casual Listener
Where were your local files downloaded from? I went through this last night, easy fix if you know what to look for. It's not Spotify, your software or storage. I'm thinking if your local files weren'...
2015-12-01 5:43:54 PM
471 Views
0 replies
0 likes

471 Views
0 replies
0 likes

Understanding offline playlists

Hi, I've made a playlist and enabled available offline. After syncing/downloading some songs have the green arrow, some songs doesn't, some songs are grayed out and the playlist says waiting to download. I've re-installed the app and nothing's change...

AeroZ
Composer
Hi, I've made a playlist and enabled available offline. After syncing/downloading some songs have the green arrow, some songs doesn't, some songs are grayed out and the playlist says waiting...
2015-11-27 3:17:04 PM
2015-12-01 5:35:13 PM
Dasiaw419
Casual Listener
592 Views
2 replies
0 likes

592 Views
2 replies
0 likes

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