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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62854 Views
  • 16 replies
  • 37 likes
  • 62854 Views
  • 16 replies
  • 37 likes

Songs not downloading on 6s Plus! Help!

Hey everyone. I just bought a 6s Plus today and loaded my Spotify account onto it. I went to my songs and hit the available offline option. I've made sure that this is the 3rd and final device I can assign this option to. Then it says waiting to down...

  • Casual Listener
  • Hey everyone. I just bought a 6s Plus today and loaded my Spotify account onto it. I went to my songs and hit the available offline option. I've made sure that this is the 3rd and final device I can ...
  • dsa_7
  • Roadie
  • 1056 Views
  • 3 replies
  • 0 likes
  • downloading music
    iPhone 6s
    Spotify Premium
  • 1056 Views
  • 3 replies
  • 0 likes

Deleting songs from starred list

I can't seem to figure out a way to delete songs from my starred list on the new app for iPhones. I often add an entire album to my starred list so I can listen offline and then delete the songs I don't want as they play. Is it still possible to do t...

  • Newbie
  • I can't seem to figure out a way to delete songs from my starred list on the new app for iPhones. I often add an entire album to my starred list so I can listen offline and then delete the songs I do...
  • doriss
  • Regular
  • 2638 Views
  • 6 replies
  • 0 likes
  • 2638 Views
  • 6 replies
  • 0 likes

Premium not activating

I just purchased premium again and this time its not activating, could you please help

  • Newbie
  • I just purchased premium again and this time its not activating, could you please help
  • Nico
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Spotify playing songs not on my playlist (android)

Hi. Ever since i stopped paying for premium when I try listening to one of my playlists, it play songs that aren't even on my list. . . and it won't let me skip them or anything. . . I saw some people had same problems, and I tried looking for the 'q...

  • Casual Listener
  • Hi. Ever since i stopped paying for premium when I try listening to one of my playlists, it play songs that aren't even on my list. . . and it won't let me skip them or anything. . . I saw some peopl...
  • Nico
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Sending songs to non-Facebook people on iOS (iPad, iPhone and iPod)

After a fair amount of hunting I located a non-Facebook friend on Spotify ( *gasp* they DO exist!) but while we can share songs via desktop we are unable to share on our iPads/iPods/iPhones. It seems very odd that I can send to FB friends but not non...

  • Newbie
  • After a fair amount of hunting I located a non-Facebook friend on Spotify ( *gasp* they DO exist!) but while we can share songs via desktop we are unable to share on our iPads/iPods/iPhones. It seems...
  • funkbunk
  • Casual Listener
  • 728 Views
  • 4 replies
  • 2 likes
  • 728 Views
  • 4 replies
  • 2 likes

Solved!! Musixmatch and IPAD

On my Windows , i can see the lyric of all song but in my IPAD the button is not there. WHY? I download Musixmatch on my ipad and i have Spotify premium and the button is not there? Than you for help

  • Newbie
  • On my Windows , i can see the lyric of all song but in my IPAD the button is not there. WHY?   I download Musixmatch on my ipad and i have Spotify premium and the button is not there?   ...
  • MattSuda
  • Spotify Star
  • 2389 Views
  • 1 replies
  • 0 likes
  • 2389 Views
  • 1 replies
  • 0 likes

Cover Art/Local files/iPad

It has been 2 or 3 years that I am fighting for having my cover arts of my local files on my IPad !! They are all very well (cover arts) on my music in ITunes , these local files are sometimes with the cover Art on Spotify on my IMac but very rarely ...

  • Regular
  • It has been 2 or 3 years that I am fighting for having my cover arts of my local files on my IPad !! They are all very well (cover arts) on my music in ITunes , these local files are sometimes with t...
  • MattSuda
  • Spotify Star
  • 499 Views
  • 1 replies
  • 0 likes
  • 499 Views
  • 1 replies
  • 0 likes

Solved!! Songs on demand on ipod?

I've got an ipad which can play Spotify songs on demand for free. My android phone can only shuffle play songs, not play them on demand. I'm thinking of getting an ipod touch 6g, will it still be able to play songs on demand????

  • Casual Listener
  • I've got an ipad which can play Spotify songs on demand for free. My android phone can only shuffle play songs, not play them on demand. I'm thinking of getting an ipod touch 6g, will it still be abl...
  • MattSuda
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Chromecast Icon only in playback controls

I am wondering if somebody knows something that I am missing here. I want to use my Chromecast with my iPhone, however I can only see the Chromecast icon from the playback controls. Which means if there is nothing playing (or paused) I cannot see the...

  • Regular
  • I am wondering if somebody knows something that I am missing here.   I want to use my Chromecast with my iPhone, however I can only see the Chromecast icon from the playback controls.  Wh...
  • MattSuda
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Solved!! Switching tracks on Chromecast

Hi, When using Spotify via Chromecast, is there any way to switch tracks on your device's lock screen instead of having to unlock your device and opening the app? Thanks.

  • Newbie
  • Hi,    When using Spotify via Chromecast, is there any way to switch tracks on your device's lock screen instead of having to unlock your device and opening the app?    Thanks...
  • MattSuda
  • Spotify Star
  • 496 Views
  • 1 replies
  • 0 likes
  • 496 Views
  • 1 replies
  • 0 likes

Facebook automatically lowers volume iOS 9.1

Hey guys! Just updated my Facebook app today and now when playing music from my Spotify app the volume automatically lowers and raises from entering and exiting the Facebook app? Kinda annoying?!?!? I'm running iOS 9.1 with the latest Spotify and Fac...

  • Newbie
  • Hey guys! Just updated my Facebook app today and now when playing music from my Spotify app the volume automatically lowers and raises  from entering and exiting the Facebook app? Kinda annoying...
  • MattSuda
  • Spotify Star
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

I have a premium account but it's not recognizing it

I have a premium account under Cmandou. I recently reset my password and now it's saying upgrade to premium for 12.99 when I already pay $10. Please help!!

  • Newbie
  • I have a premium account under Cmandou. I recently reset my password and now it's saying upgrade to premium for 12.99 when I already pay $10. Please help!!
  • MattSuda
  • Spotify Star
  • 385 Views
  • 2 replies
  • 0 likes
  • 385 Views
  • 2 replies
  • 0 likes

My saved music library disappearing

Today I noticed all of my saved music was erases, thankfully I also keep it in playlists, for different genres too, so I decided to re-save all 1454 songs again, I'd did it. So today I was listening to one of my playlists that compiles stuff from the...

  • Newbie
  • Today I noticed all of my saved music was erases, thankfully I also keep it in playlists, for different genres too, so I decided to re-save all 1454 songs again, I'd did it. So today I was listening ...
  • dsa_7
  • Roadie
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

webversion

hey a question i know somehow you can get the spotify app to work on ios 5but can't we just use the webversion ?

  • Roadie
  • hey a question  i know somehow you can get the spotify app to work on ios 5 but can't we just use the webversion ?
  • MattSuda
  • Spotify Star
  • 670 Views
  • 6 replies
  • 0 likes
  • 670 Views
  • 6 replies
  • 0 likes

Can I still use Spotify on my old iPod?

I just found my old iPod nano and I was wondering if I can still use Spotify to put music on it like I could in the first year of Spotify?

  • Casual Listener
  • I just found my old iPod nano and I was wondering if I can still use Spotify to put music on it like I could in the first year of Spotify?
  • dsa_7
  • Roadie
  • 4058 Views
  • 1 replies
  • 0 likes
  • 4058 Views
  • 1 replies
  • 0 likes

Spotify crashing on iPhone 5S

Hi there. This just started. === START OF TEMPLATE ===Brief description of the issue: Spotify crashes as soon as I click on the icon to open it on my iPhone. Steps to reproduce the issue:Click Spotify icon. It rests on a screen that says I am offline...

  • Newbie
  • Hi there. This just started.    === START OF TEMPLATE === Brief description of the issue: Spotify crashes as soon as I click on the icon to open it on my iPhone.  Steps...
  • dsa_7
  • Roadie
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Spotify does not work on iPhone anymore - but no issues on other iOS devices

Hi all, For a couple of weeks, I am having problems with Spotify on my iPhone. It first started that whenever I started playing a song, it would stop a couple of seconds before the song was over and not automatically switch to the next song either. I...

  • Casual Listener
  • Hi all,   For a couple of weeks, I am having problems with Spotify on my iPhone. It first started that whenever I started playing a song, it would stop a couple of seconds before the song was ...
  • dsa_7
  • Roadie
  • 541 Views
  • 1 replies
  • 0 likes
  • 541 Views
  • 1 replies
  • 0 likes

Uninstalling iOS App while Keeping Offline Tracks

I have not needed to do this yet, but I know there will come a day when I will need to uninstall and then reinstall the Spotify app. What I don't want to happen is lose the settings that I have added for offline songs and albums on my iPhone. Does an...

  • Visitor
  • I have not needed to do this yet, but I know there will come a day when I will need to uninstall and then reinstall the Spotify app. What I don't want to happen is lose the settings that I have added...
  • driveflanger
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • iOS
    Offline Access
    Uninstall
  • 419 Views
  • 1 replies
  • 0 likes

Upgraded, but still on free account on IOS.

I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success. i have tried contactingspotify via their support system, but I ne...

  • Newbie
  • I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success.   i hav...
  • MattSuda
  • Spotify Star
  • 434 Views
  • 3 replies
  • 0 likes
  • 434 Views
  • 3 replies
  • 0 likes

Premium yet shuffle won't turn off

I see so many others with this problem but what is the solution? I use my Spotify to teach classes and cannot get the Shuffle to turn off.

  • Newbie
  • I see so many others with this problem but what is the solution?  I use my Spotify to teach classes and cannot get the Shuffle to turn off.
  • MattSuda
  • Spotify Star
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes