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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73002 Views
  • 16 replies
  • 37 likes
  • 73002 Views
  • 16 replies
  • 37 likes

Offline Songs - Local Files from Mac vs Offline Songs from Spotify Library and the 3333 song Limit

I'm currently facing an issue syncing songs from my Mac to my iPhone 6. I'm running the latest updates for Spotify, and I put all of my local songs on my Mac that I wanted to sync to my iPhone's Spotify app in a playlist and then chose the option for...

  • Newbie
  • I'm currently facing an issue syncing songs from my Mac to my iPhone 6. I'm running the latest updates for Spotify, and I put all of my local songs on my Mac that I wanted to sync to my iPhone's Spot...
  • 467 Views
  • 0 replies
  • 0 likes
  • 467 Views
  • 0 replies
  • 0 likes

Solved!! iOS apps not matching between accounts

So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps show they are on 3.9.0.1054, and both show under th...

  • Regular
  • So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps ...
  • jean3601
  • Community Legend
  • 910 Views
  • 10 replies
  • 0 likes
  • 910 Views
  • 10 replies
  • 0 likes

Hannah's Iphone

Good afternoon, Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1 Since a few days, it appears that when I listen to spotify, a screen appears saying that Hannah's Iphone is connected ...

  • Casual Listener
  • Good afternoon,   Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1   Since a few days, it appears that when I listen t...
  • docvg
  • Casual Listener
  • 417 Views
  • 2 replies
  • 0 likes
  • 417 Views
  • 2 replies
  • 0 likes

Song stops mid song iPhone 6.

Hello all, I've been using Premium for months and have 7 gb of songs in the device. I've read that many people have came across the same issue. The songs offline or online are stopping after 1-2 mins. If I fast forward the song it continues. Is there...

  • Casual Listener
  • Hello all,   I've been using Premium for months and have 7 gb of songs in the device. I've read that many people have came across the same issue. The songs offline or online are stopping after...
  • 409 Views
  • 0 replies
  • 0 likes
  • 409 Views
  • 0 replies
  • 0 likes

Spotify Now ?? Where are you NOW.

Hey,I've just noticed the NOW feature on the website, it let you watch video's and podcasts? But where do you find it. I really need this feature in my life Living in the Netherlands, maybe this feature isn't released here? Let me know!

  • Roadie
  • Hey, I've just noticed the NOW feature on the website, it let you watch video's and podcasts? But where do you find it.  I really need this feature in my life 🙂  Living in the Nethe...
  • MattSuda
  • Spotify Star
  • 581 Views
  • 3 replies
  • 1 likes
  • 581 Views
  • 3 replies
  • 1 likes

charge in dollars

hello! 3 months ago I bought the Spotify premium account and just today I realized it has been charged in dollars instead of reals, what it wrong, considering that I live in Brazil! so due to this problem I might have to cancel the account, or can so...

  • Casual Listener
  • hello! 3 months ago I bought the Spotify premium account and just today I realized it has been charged in dollars instead of reals, what it wrong, considering that I live in Brazil! so due to this pr...
  • MattSuda
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Volume normalization

I use spotify for background music in the restaurant I work in via an ipod. There is no option for volume normalization in settings hence the volume of each track goes up and down which is very frustrating. Spotify on my android phone has this option...

  • Casual Listener
  • I use spotify for background music in the restaurant I work in via an ipod. There is no option for volume normalization in settings hence the volume of each track goes up and down which is very frust...
  • MattSuda
  • Spotify Star
  • 1099 Views
  • 3 replies
  • 0 likes
  • 1099 Views
  • 3 replies
  • 0 likes

Instagram

When I have Spotify playing on my phone, and I go to Instagram, videos I scroll by auto-play and stop my music from playing and I have to go back to my Spotify app to hit play. Is there any way to prevent Instagram from over-riding Spotify? It's not ...

  • Newbie
  • When I have Spotify playing on my phone, and I go to Instagram, videos I scroll by auto-play and stop my music from playing and I have to go back to my Spotify app to hit play. Is there any way to pr...
  • MattSuda
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • Instagram
  • 446 Views
  • 1 replies
  • 0 likes

Download Spotify songs

Hey is it possible to download songs from Spotify for free? How,?

  • Casual Listener
  • Hey is it possible to download songs from Spotify for free? How,?
  • mike_vengeance
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Cannot log in on iPhone6

I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!

  • Newbie
  • I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!
  • mike_vengeance
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Reset password

I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is that I'll not be able to use the Sonos app when I pur...

  • Newbie
  • I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is th...
  • mike_vengeance
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

playing music offline

I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to listen to it offline?

  • Newbie
  • I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to list...
  • mike_vengeance
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Offline Syncing Issues On iPhone 6s

I got a new iPhone 6s yesterday and synched mutiple playlists for offline play without incident. I went to creat a new playlist last night and added multiple albums that all downloaded, but then it hit a snag and I keep getting a message on the playl...

  • Casual Listener
  • I got a new iPhone 6s yesterday and synched mutiple playlists for offline play without incident. I went to creat a new playlist last night and added multiple albums that all downloaded, but then it h...
  • joejask
  • Casual Listener
  • 654 Views
  • 2 replies
  • 0 likes
  • 654 Views
  • 2 replies
  • 0 likes

Spotify On iPhone 6 ISSUES!!!

I have the upgraded version of Spotify allowing me to listen to my music offline. I recently upgrade from Samsung Galaxy Note 3 to iPhone 6 Plus. When I was on the Galaxy, all of my songs were not only available offline in the full song list but I co...

  • Newbie
  • I have the upgraded version of Spotify allowing me to listen to my music offline.  I recently upgrade from Samsung Galaxy Note 3 to iPhone 6 Plus.  When I was on the Galaxy, all of my songs...
  • joejask
  • Casual Listener
  • 1297 Views
  • 3 replies
  • 0 likes
  • 1297 Views
  • 3 replies
  • 0 likes

Premium subscription not showing on laptop (2nd device)

I upgraded to premium on my iphone but when I logged in on my laptop (windows 10) it showed that I still have Spotify Free. I uninstalled the app twice and the problem still occurred.What should I do?? HELP

  • Newbie
  • I upgraded to premium on my iphone but when I logged in on my laptop (windows 10) it showed that I still have Spotify Free. I uninstalled the app twice and the problem still occurred.What should I do...
  • kbrooksc
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Playlist not the same

Hi. I recently was logged out of my spotify account. I forgot my password and had to get a new one. But when I logged in my Playlist was completely different. I am so upset I had so many favorite playlist and sent countless hours putting them togethe...

  • Visitor
  • Hi. I recently was logged out of my spotify account. I forgot my password and had to get a new one. But when I logged in my Playlist was completely different. I am so upset I had so many favorite pla...
  • Nico
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Trouble Syncing Playlists

I created a playlist on Spotify on my iPhone, and also on my iPhone I'm following several playlists of a friend. However, when I access Spotify on my Windows-7-running-Dell computer, the playlists don't appear. Any suggestions?

  • Casual Listener
  • I created a playlist on Spotify on my iPhone, and also on my iPhone I'm following several playlists of a friend. However, when I access Spotify on my Windows-7-running-Dell computer, the playlists do...
  • Nico
  • Community Legend
  • 438 Views
  • 5 replies
  • 0 likes
  • 438 Views
  • 5 replies
  • 0 likes

Solved!! Can no longer go online

My old iPod Touch can no longer go online with Spotify. It is a G1 and I'm running Spotify 0.4.20.155 It can't establish a secure connection to https://ap.gslb.spotify.com/ or any connection to http://ap.gslb.spotify.com/ I realise this is old softwa...

  • Regular
  • My old iPod Touch can no longer go online with Spotify.   It is a G1 and I'm running Spotify 0.4.20.155   It can't establish a secure connection to https://ap.gslb.spotify.com/ or ...
  • Timewarp
  • Regular
  • 1283 Views
  • 1 replies
  • 0 likes
  • ipod touch
  • 1283 Views
  • 1 replies
  • 0 likes

Offline listening on a devise that won't ever be online

A question, that may be simple to answer. I have Spotify on an old iPhone that will very shortly have it's SIM card removed that has a good few tracks available offline at the moment. My intention is to keep using this old devise to listen to music o...

  • Newbie
  • A question, that may be simple to answer.   I have Spotify on an old iPhone that will very shortly have it's SIM card removed that has a good few tracks available offline at the moment. My int...
  • jonasherdegen
  • Community Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Spotify Premium stops playing after one song

Hi!I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to start a shuffle play all over again just to play the n...

  • Newbie
  • Hi! I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to s...
  • cindyz
  • Newbie
  • 637 Views
  • 1 replies
  • 0 likes
  • ios 9
    Playback problem
    Spotify Premium
  • 637 Views
  • 1 replies
  • 0 likes