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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64416 Views
  • 16 replies
  • 37 likes
  • 64416 Views
  • 16 replies
  • 37 likes

Got new phone. Won't let me sign in

I just got a new iPhone 6s and I had an iPhone 5 with premium Spotify. It doesn't give me the option to log in to Spotify on my new phone it only says to upgrade to premium. Can somebody help

  • Newbie
  • I just got a new iPhone 6s and I had an iPhone 5 with premium Spotify. It doesn't give me the option to log in to Spotify on my new phone it only says to upgrade to premium. Can somebody help
  • 452 Views
  • 0 replies
  • 0 likes
  • 452 Views
  • 0 replies
  • 0 likes

Spotify premium

First I downloaded spotlight premium and then I opened it and it wouldn't open. Next I deleted it and tried to download it again but it won't let me download it again

  • Newbie
  • First I downloaded spotlight premium and then I opened it and it wouldn't open. Next I deleted it and tried to download it again but it won't let me download it again
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Activity feed not working and missing profiles page

Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941 On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does but with, what seems, a 5-10 minute delay on showing my fri...

  • Newbie
  • Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941   On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does...
  • 877 Views
  • 0 replies
  • 0 likes
  • 877 Views
  • 0 replies
  • 0 likes

Login failed

When I try to login it appears that I can only used my account abroad for 14 days and doesn't got into my account

  • Newbie
  • When I try to login it appears that I can only used my account abroad for 14 days and doesn't got into my account
  • kbrooksc
  • Community Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

How to get the old design?

Hi, I like the new design update, but I don't like the new way that it shows playlists, because it ALWAYS shows me playlists that I already played, I loved the old way that Spotify used to shows playlists because it would always show me new playlists...

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  • Visitor
  • Hi,   I like the new design update, but I don't like the new way that it shows playlists, because it ALWAYS shows me playlists that I already played, I loved the old way that Spotify...
  • meahtenoha
  • Spotify
  • 859 Views
  • 3 replies
  • 0 likes
  • 859 Views
  • 3 replies
  • 0 likes

Starred/Favorites playlist has been deleted from iPhone

Hey everyone !I have a quite bizarre thing hapening to me...Spotify has a playlist called "Selection" in French, I think it's called Starred or Favorites in English, it's the first playlist on top of all the others with the little star icon (I'm usin...

  • Roadie
  • Hey everyone ! I have a quite bizarre thing hapening to me... Spotify has a playlist called "Selection" in French, I think it's called Starred or Favorites in English, it's the first playlist on to...
  • Grazzt
  • Roadie
  • 1920 Views
  • 10 replies
  • 0 likes
  • 1920 Views
  • 10 replies
  • 0 likes

Solved!! How to get Extreme streaming setting on Spotify app on iPhone 6 Plus

Hey guys, I just upgraded to Spotify Premium for the first time ever and I love it! However, there's a problem... On my iPhone 6 Plus, under streaming quality in the settings of the spotify app, there's no high or extreme options available! Only Auto...

  • Casual Listener
  • Hey guys,   I just upgraded to Spotify Premium for the first time ever and I love it! However, there's a problem...   On my iPhone 6 Plus, under streaming quality in the settings of the...
  • dantheman121
  • Casual Listener
  • 1286 Views
  • 1 replies
  • 0 likes
  • 1286 Views
  • 1 replies
  • 0 likes

iPhone app Running playlist turns shuffle on

I use the Spotify Running feature every day, but each time I use it for more than one or two songs it turns shuffle mode and loop mode on for the rest of the app. I'm aware of how to turn off shuffle, but it is frustrating to need to constantly turn ...

  • Newbie
  • I use the Spotify Running feature every day, but each time I use it for more than one or two songs it turns shuffle mode and loop mode on for the rest of the app. I'm aware of how to turn off shuffle...
  • 387 Views
  • 0 replies
  • 0 likes
  • 387 Views
  • 0 replies
  • 0 likes

Listening to music offline

Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc, i have 22GB free space on my phone. Any idea why ...

  • Newbie
  • Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc...
  • 456 Views
  • 0 replies
  • 0 likes
  • offline music
  • 456 Views
  • 0 replies
  • 0 likes

"Waiting to download" issues

I noticed about two weeks ago that my Spotify app was seemingly picking and choosing which songs it actually wanted to download when I marked them as Available Offline. I cannot seem to spot any rhyme or reason as to why this is happening. - I have a...

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  • Casual Listener
  • I noticed about two weeks ago that my Spotify app was seemingly picking and choosing which songs it actually wanted to download when I marked them as Available Offline.  I cannot seem to sp...
  • Tunarizer
  • Casual Listener
  • 831 Views
  • 4 replies
  • 0 likes
  • 831 Views
  • 4 replies
  • 0 likes

No puedo utilizar mi cuenta con mi sistema de audio SONOS. Como lo hago para poder autorizar el uso

No puedo utilizar mi cuenta con mi sistema de audio SONOS. Como lo hago para poder autorizar el uso con SONOS?. Gracias.

  • Casual Listener
  • No puedo utilizar mi cuenta con mi sistema de audio SONOS. Como lo hago para poder autorizar el uso con SONOS?. Gracias.
  • jopogar
  • Newbie
  • 391 Views
  • 2 replies
  • 1 likes
  • 391 Views
  • 2 replies
  • 1 likes

Spotify won't sync my local files to my iPhone 6.

I had this album I wanted to have on my Spotify but when I added it on, put it on a playlist, and set the playlist to offline on both my PC and iPhone 6, it would play, saying "Song Not Synced: If you own the song, you can sync it from your computer....

  • Newbie
  • I had this album I wanted to have on my Spotify but when I added it on, put it on a playlist, and set the playlist to offline on both my PC and iPhone 6, it would play, saying "Song Not Synced: If yo...
  • Jojo55371
  • Newbie
  • 1700 Views
  • 5 replies
  • 1 likes
  • 1700 Views
  • 5 replies
  • 1 likes

Repeating New Album Notifications Bug

For the last two weeks, I've been getting a notification from Spotify letting me know that "Indicud" by Kid Cudi is now Available. It's literally almost every day. Any way to get this notification to stop? I like the New Album Notifications, but it s...

  • Casual Listener
  • For the last two weeks, I've been getting a notification from Spotify letting me know that "Indicud" by Kid Cudi is now Available. It's literally almost every day. Any way to get this notification to...
  • OskarAndersson
  • Casual Listener
  • 613 Views
  • 1 replies
  • 1 likes
  • 613 Views
  • 1 replies
  • 1 likes

Can't log in using Iphone

Hi all, I have been experiencing issues logging in to my iPhone. When I log in using my username and password, it prompts me "Log In Failed. You've already created an account with this email address". When I log in with Facebook, it prompts me "Login...

  • Newbie
  • Hi all,   I have been experiencing issues logging in to my iPhone.   When I log in using my username and password, it prompts me "Log In Failed. You've already created an account with t...
  • cr4ckf1ght3r
  • Regular
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

iOS app notifications - disappeared

In my app on iPhone 6 with iOS 9.0.2 I don't have the option to deselect any notifications in Spotify.Can anyone tell me why and help fix that?Message in all 3 sections is just: Settings Unavailable

  • Casual Listener
  • In my app on iPhone 6 with iOS 9.0.2 I don't have the option to deselect any notifications in Spotify. Can anyone tell me why and help fix that? Message in all 3 sections is just: Settings Unav...
  • Ronniva
  • Casual Listener
  • 407 Views
  • 2 replies
  • 0 likes
  • 407 Views
  • 2 replies
  • 0 likes

How to disable auto-updates

It appears my app was updated even though I have all settings related to apps doing any automatic disabled in IOS - which I find disturbing. Am I missing something or is Spotify jumping around the IOS settings? I have only been subbed up for few mont...

  • Casual Listener
  • It appears my app was updated even though I have all settings related to apps doing any automatic disabled in IOS - which I find disturbing.   Am I missing something or is Spotify jumping arou...
  • MattSuda
  • Spotify Star
  • 1684 Views
  • 3 replies
  • 0 likes
  • 1684 Views
  • 3 replies
  • 0 likes

Spotify New Features? Announced but not rolled out?

Has anyone that is not in the beta program gotten the new features besides Running? I am very interested in the Shows feature as I listen to a lot of podcasts and woluld prefer a single app for both music and podcasts. I got the Running feature about...

  • Music Fan
  • Has anyone that is not in the beta program gotten the new features besides Running?  I am very interested in the Shows feature as I listen to a lot of podcasts and woluld prefer a single app for...
  • MattSuda
  • Spotify Star
  • 599 Views
  • 4 replies
  • 1 likes
  • 599 Views
  • 4 replies
  • 1 likes

iPhone: local files don't sync

After moving Spotify (4.0.0) to my new iPhone (6S, iOS 9.0.1) last week my local songs didn't play anymore. No *.mp4, no *.mp3, none of them. They play without any problems on my desktop (Mac, 10.10.5). I had no clue why so I decided to delete and re...

  • Newbie
  • After moving Spotify (4.0.0) to my new iPhone (6S, iOS 9.0.1) last week my local songs didn't play anymore. No *.mp4, no *.mp3, none of them. They play without any problems on my desktop (Mac, 10.10....
  • sammermaid
  • Newbie
  • 1532 Views
  • 9 replies
  • 1 likes
  • 1532 Views
  • 9 replies
  • 1 likes

Music won't play at all. Stops at 00.00.

Hi! I'm currently on my Ipad and Spotify has been acting really wierdly these past days. The songs just stop at 00.00 even though I continously press play. I've tried logging out, logging in, removing spotify and redownloading it. I've even tried to ...

  • Newbie
  • Hi! I'm currently on my Ipad and Spotify has been acting really wierdly these past days. The songs just stop at 00.00 even though I continously press play. I've tried logging out, logging in, removin...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes