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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52677 Views
  • 16 replies
  • 36 likes
  • 52677 Views
  • 16 replies
  • 36 likes

Playlist ordering

I use the 'starred playlist' that was created after starred tracks was got rid of and it was all fine until about a week ago when the most recent songs that I put on there are at the bottom of the playlist and I don't know why it's putting them there...

  • Newbie
  • I use the 'starred playlist' that was created after starred tracks was got rid of and it was all fine until about a week ago when the most recent songs that I put on there are at the bottom of t...
  • MattSuda
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Solved!! Background colors don't match current album art

So, the background colors/shading correspond to the album art for the song that will play next, not the song currently playing. Tried deleting and reinstalling but it persists. Help?

  • Visitor
  • So, the background colors/shading correspond to the album art for the song that will play next, not the song currently playing. Tried deleting and reinstalling but it persists. Help?
  • MattSuda
  • Spotify Star
  • 2737 Views
  • 2 replies
  • 0 likes
  • 2737 Views
  • 2 replies
  • 0 likes

Although i have not been outside my country since i installes spotify i can not access to my account

An error window appeares when i want to access to my account saying that u can not use spotify more than 14 days abroad. I have not been abroad since i instolled the app

  • Newbie
  • An error window appeares when i want to access to my account saying that u can not use spotify more than 14 days abroad. I have not been abroad since i instolled the app
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Offline mode and streaming

I have some questions about data and offline mode. 1) what is the difference between offline mode switch within settings and choosing an album and toggleing the switch to make it "available offline?" As an example, I have an album that has the availa...

  • Casual Listener
  • I have some questions about data and offline mode.   1) what is the difference between offline mode switch within settings and choosing an album and toggleing the switch to make it "available ...
  • lechusan
  • Newbie
  • 438 Views
  • 3 replies
  • 0 likes
  • 438 Views
  • 3 replies
  • 0 likes

Re: i need to use the song timer for my work- I notice the time fades away after a few seconds

The "Timer" concern has a message board post. Please search board for "Please-DO-NOT-hide timer". There are several Spin instructors with the same concern, including myself. Please find, read through, and leave your "Kudos" & voice your concern, so t...

  • Casual Listener
  • The "Timer" concern has a message board post.  Please search board for "Please-DO-NOT-hide timer".  There are several Spin instructors with the same concern, including myself.  Please ...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Spotify only plays 1 song

Hi I am using Permium on my iPhone (5s), all went great but since last week Spotify won't play more than 1 song no matter which album or category I select. Does anybody know what the problem is? Thx, Tina

  • Newbie
  • Hi I am using Permium on my iPhone (5s), all went great but since last week Spotify won't play more than 1 song no matter which album or category I select. Does anybody know what the problem is? Thx,...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Solved!! airplay devices unselectable

From IOS version 4.0.0.919 on ipad. The airplay selection interface has changed - however now when I select the "devices available", then "more devices", my airplay receivers pop up and then disappear before i can select them...

  • Casual Listener
  • From IOS version 4.0.0.919 on ipad.  The airplay selection interface has changed - however now when I select the "devices available", then "more devices", my airplay receivers pop up and then di...
  • MattSuda
  • Spotify Star
  • 1167 Views
  • 8 replies
  • 0 likes
  • 1167 Views
  • 8 replies
  • 0 likes

Solved!! How to Remove Albums from Offline Availability

Help! I recently upgraded to Premium on my computer and iPhone. I saved a few dozen albums on my iPhone that I wanted to listen to regularly while without WiFi. Now that I am ready to switch some of them out for others, I'm finding that the only way ...

  • Casual Listener
  • Help! I recently upgraded to Premium on my computer and iPhone. I saved a few dozen albums on my iPhone that I wanted to listen to regularly while without WiFi. Now that I am ready to switch some of ...
  • kbrooksc
  • Community Legend
  • 680 Views
  • 3 replies
  • 0 likes
  • 680 Views
  • 3 replies
  • 0 likes

Random pause on iPhone 4s Version 9.0.2 when walking

Really frustrated that Spotify pauses, then plays every few seconds on its own but only when I'm walking. If I'm not moving it's fine. This is the same on whichever headphones I use. There is no grit or dirt in the headphone socket. Have installed/un...

  • Visitor
  • Really frustrated that Spotify pauses, then plays every few seconds on its own but only when I'm walking. If I'm not moving it's fine. This is the same on whichever headphones I use. There is no grit...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Offline Sync Problem

Alright, I am in my first month of premium, buying it basically just for the offline mode so I have all my muisc everywhere all the time. Now here is my problem: My friends and I have always made a game out of making mixtapes for eachother. We all ha...

  • Newbie
  • Alright, I am in my first month of premium, buying it basically just for the offline mode so I have all my muisc everywhere all the time. Now here is my problem: My friends and I have always made a g...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

iOS offline playback issue

Today all my iOS devices were unable to operate under available offline mode (iPod touch, iPhone 6, Mac mini), but no problem with Samsung S6. Is this a common problem and is Spotify aware of it? Is Spotify working on fixing such issue with IOS devic...

  • Newbie
  • Today all my iOS devices were unable to operate under available offline mode (iPod touch, iPhone 6, Mac mini), but no problem with Samsung S6. Is this a common problem and is Spotify aware of it? Is ...
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes

App shuts down

When im on the app almost everytime i click on a track the whole app shuts down. I always have to play with shuffle because i guess its something wrong with the app, can anyone relate?

  • Newbie
  • When im on the app almost everytime i click on a track the whole app shuts down. I always have to play with shuffle because i guess its something wrong with the app, can anyone relate?
  • Nico
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

i POD 4 touch won't play offline

Hi I have had no problems with this device before.....got about 500 tracks offline enabled in my playlists, i have premium...i got a message saying my 30 days offline period has ended. Now i can't get any of the tracks to go green...the downloaded tr...

  • Casual Listener
  • Hi   I have had no problems with this device before.....got about 500 tracks offline enabled in my playlists, i have premium...i got a message saying my 30 days offline period has ended. Now i...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

I cant log in!!

It says that u can only use spotfy 14 days while ur abrod , im not abrod i dont know what just happened!

  • Casual Listener
  • It says that u can only use spotfy 14 days while ur abrod , im not abrod i dont know what just happened!
  • Fzfzxo
  • Casual Listener
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

I can't follow anyone Facebook unless they follow me first?

In addition to not being able to follow people listed from Facebook I also cannot post playlists to Facebook (New User Here) I have unlimited data and I'm on wifi right now too so what's the issue?

  • Regular
  • In addition to not being able to follow people listed from Facebook I also cannot post playlists to Facebook (New User Here) I have unlimited data and I'm on wifi right now too so what's the issue?
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Soundtrack album available offline: Music yes, Songs no!

Hello, i am experiencing a problem with having songs available offline. So far it has always worked, but i now wanted to make a soundtrack album (cirkeln) available offline and i noticed that all the music composed for the movie downloaded, but all t...

  • Casual Listener
  • Hello, i am experiencing a problem with having songs available offline. So far it has always worked, but i now wanted to make a soundtrack album (cirkeln) available offline and i noticed that all the...
  • 350 Views
  • 0 replies
  • 0 likes
  • available offline
  • 350 Views
  • 0 replies
  • 0 likes

Playing songs offline

Hi thereIf I want to play music offline do I have to disable my mobile data to avoid it streaming? I have synced a playlist and have put the setting in Spotify to 'play offline' but will it still automatically stream the synced songs if the mobile da...

  • Casual Listener
  • Hi there If I want to play music offline do I have to disable my mobile data to avoid it streaming? I have synced a playlist and have put the setting in Spotify to 'play offline' but will it still...
  • Nico
  • Community Legend
  • 369 Views
  • 3 replies
  • 0 likes
  • 369 Views
  • 3 replies
  • 0 likes