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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70738 Views
  • 16 replies
  • 37 likes
  • 70738 Views
  • 16 replies
  • 37 likes

I paid for the premium college student discount

I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says I'm using spotify free how do I fix this?

  • Newbie
  • I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says ...
  • MattSuda
  • Spotify Star
  • 323 Views
  • 2 replies
  • 0 likes
  • 323 Views
  • 2 replies
  • 0 likes

iPhone issues

My iPhone will only play one song at a time, this just started 2 weeks ago, I've tried every possible solution such as reinstalling the app(twice) and removing sync. I have premium account, iPhone 6 with latest software.upgrades.

  • Regular
  • My iPhone will only play one song at a time, this just started 2 weeks ago, I've tried every possible solution such as reinstalling the app(twice) and removing sync. I have premium account, iPhone 6 ...
  • awoodenchair
  • Regular
  • 612 Views
  • 5 replies
  • 0 likes
  • 612 Views
  • 5 replies
  • 0 likes

New iPhone 6s - CANNOT PLAY OFFLINE

I have a premium account and just upgrade my phone and now I cannot get any songs to download to my iPhone - to play offline. Have checked all my settings and everything seems as it should be, but no downloading... I just get "WAITING TO DOWNLOAD" - ...

  • Regular
  • I have a premium account and  just upgrade my phone and now I cannot get any songs to download to my iPhone - to play offline. Have checked all my settings and everything seems as it should be, ...
  • kbrooksc
  • Community Legend
  • 1590 Views
  • 13 replies
  • 0 likes
  • 6s
    iphone
    play offline
  • 1590 Views
  • 13 replies
  • 0 likes

Spotify Change Logs

Spotify used to list the actual changes with each update on the iOS AppStore, but lately it's just a generic message (like Facebook uses) telling you to just keep automatic updates enabled. Are they going to start listing what actually changed again,...

  • Roadie
  • Spotify used to list the actual changes with each update on the iOS AppStore, but lately it's just a generic message (like Facebook uses) telling you to just keep automatic updates enabled. Are they ...
  • 493 Views
  • 0 replies
  • 4 likes
  • 493 Views
  • 0 replies
  • 4 likes

itunes playlist deleted by accident

I deleted my itunes playlist in spotify by accident. How do i recover it?

  • Newbie
  • I deleted my itunes playlist in spotify by accident. How do i recover it?
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Connect on IOS 9 and Philips SW750M

I am using Philips SW750M with IPhone 6plus having IOS 9.1 public beta. The same problem with IPad mini running iOS 9.0.2. You can see the speaker but it doesn't switch to it, only playing on phone/iPad. The problem appeared when upgrading OS to iOS ...

  • Casual Listener
  • I am using Philips SW750M with IPhone 6plus having IOS 9.1 public beta. The same problem with IPad mini running iOS 9.0.2. You can see the speaker but it doesn't switch to it, only playing on phone/i...
  • 470 Views
  • 0 replies
  • 0 likes
  • Connection issues
    Philips
  • 470 Views
  • 0 replies
  • 0 likes

Solved!! Device won't show up but Spotify Connect works

Since the new Spotify updates I keep getting problems. I'd rather have Spotify go back to the earlier versions where everything worked as expected. Especially since Spotify Connect (which may be removed from Spotify for all I care) came problems came...

  • Regular
  • Since the new Spotify updates I keep getting problems. I'd rather have Spotify go back to the earlier versions where everything worked as expected. Especially since Spotify Connect (which may be remo...
  • ericthed
  • Newbie
  • 2466 Views
  • 2 replies
  • 1 likes
  • 2466 Views
  • 2 replies
  • 1 likes

Connect on iOS 9

Spotify connect isn't working on iOS 9 public beta 1 (with Pioneer receiver) airplay is working properly

  • Newbie
  • Spotify connect isn't working on iOS 9 public beta 1 (with Pioneer receiver) airplay is working properly
  • Tapio75
  • Casual Listener
  • 966 Views
  • 2 replies
  • 0 likes
  • main-iOS
    sub-ios9
  • 966 Views
  • 2 replies
  • 0 likes

Iphone 4s stops playing my songs, and all playlists are gone

Hi,Everytime i use my spotify on my iphone, the song im listning to stopst playing after 1.30-2 minutes.All my playlist are also gone, but i can still find them on my users account/recently listened to, and on my mac and ipad. What to do!I cant deal ...

  • Newbie
  • Hi, Everytime i use my spotify on my iphone, the song im listning to stopst playing after 1.30-2 minutes. All my playlist are also gone, but i can still find them on my users account/recently liste...
  • 405 Views
  • 0 replies
  • 0 likes
  • 405 Views
  • 0 replies
  • 0 likes

My Spotify suddenly stopped playing through my aux cable in my car and still doesn't play?

My Spotify suddenly stopped playing through my aux cable in my car and still doesn't work. It plays through head phones but not through any external speakers plugged into my iPhone 5s.I've tried updating Spotify thinking it could be a software update...

  • Casual Listener
  • My Spotify suddenly stopped playing through my aux cable in my car and still doesn't work. It plays through head phones but not through any external speakers plugged into my iPhone 5s. I've tried ...
  • Nickyb1988
  • Casual Listener
  • 19818 Views
  • 4 replies
  • 1 likes
  • 19818 Views
  • 4 replies
  • 1 likes

Activity

I have a notification on the Activity tab on the latest iPhone app, but when I click on activity, the window comes up saying that there is no recent activity, but I have a notification so there must be? I know what the notification is, a friend has a...

  • Newbie
  • I have a notification on the Activity tab on the latest iPhone app, but when I click on activity, the window comes up saying that there is no recent activity, but I have a notification so there must ...
  • 354 Views
  • 0 replies
  • 0 likes
  • 354 Views
  • 0 replies
  • 0 likes

All artists now show "0 songs" -- all my music is gone! :(

I had about 30GB of music downloaded to my iPhone. I browsed and played Spotify last night with no problem.I opened the all today and even continued my queue from last night, but when I clicked Artists I noticed everyone was listed as "0 songs". Clic...

  • Roadie
  • I had about 30GB of music downloaded to my iPhone. I browsed and played Spotify last night with no problem. I opened the all today and even continued my queue from last night, but when I clicked A...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Random Song Algorithm

Hi, This complaint has been a long time coming so please forgive the tone of this message. Spotify random song playing algorithms are atrocious! When playing radio, songs keep repeating multiple times. After a day or two of listening to a radio you'r...

  • Newbie
  • Hi,   This complaint has been a long time coming so please forgive the tone of this message. Spotify random song playing algorithms are atrocious! When playing radio, songs keep repeating mult...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Got new phone. Won't let me sign in

I just got a new iPhone 6s and I had an iPhone 5 with premium Spotify. It doesn't give me the option to log in to Spotify on my new phone it only says to upgrade to premium. Can somebody help

  • Newbie
  • I just got a new iPhone 6s and I had an iPhone 5 with premium Spotify. It doesn't give me the option to log in to Spotify on my new phone it only says to upgrade to premium. Can somebody help
  • 463 Views
  • 0 replies
  • 0 likes
  • 463 Views
  • 0 replies
  • 0 likes

Spotify premium

First I downloaded spotlight premium and then I opened it and it wouldn't open. Next I deleted it and tried to download it again but it won't let me download it again

  • Newbie
  • First I downloaded spotlight premium and then I opened it and it wouldn't open. Next I deleted it and tried to download it again but it won't let me download it again
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Activity feed not working and missing profiles page

Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941 On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does but with, what seems, a 5-10 minute delay on showing my fri...

  • Newbie
  • Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941   On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does...
  • 895 Views
  • 0 replies
  • 0 likes
  • 895 Views
  • 0 replies
  • 0 likes

Login failed

When I try to login it appears that I can only used my account abroad for 14 days and doesn't got into my account

  • Newbie
  • When I try to login it appears that I can only used my account abroad for 14 days and doesn't got into my account
  • kbrooksc
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

How to get the old design?

Hi, I like the new design update, but I don't like the new way that it shows playlists, because it ALWAYS shows me playlists that I already played, I loved the old way that Spotify used to shows playlists because it would always show me new playlists...

IMG_0073.jpg IMG_0074.jpg IMG_0075.jpg
  • Visitor
  • Hi,   I like the new design update, but I don't like the new way that it shows playlists, because it ALWAYS shows me playlists that I already played, I loved the old way that Spotify...
  • meahtenoha
  • Spotify
  • 878 Views
  • 3 replies
  • 0 likes
  • 878 Views
  • 3 replies
  • 0 likes

Starred/Favorites playlist has been deleted from iPhone

Hey everyone !I have a quite bizarre thing hapening to me...Spotify has a playlist called "Selection" in French, I think it's called Starred or Favorites in English, it's the first playlist on top of all the others with the little star icon (I'm usin...

  • Roadie
  • Hey everyone ! I have a quite bizarre thing hapening to me... Spotify has a playlist called "Selection" in French, I think it's called Starred or Favorites in English, it's the first playlist on to...
  • Grazzt
  • Roadie
  • 1955 Views
  • 10 replies
  • 0 likes
  • 1955 Views
  • 10 replies
  • 0 likes