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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70899 Views
  • 16 replies
  • 37 likes
  • 70899 Views
  • 16 replies
  • 37 likes

Starred/Favorites playlist has been deleted from iPhone

Hey everyone !I have a quite bizarre thing hapening to me...Spotify has a playlist called "Selection" in French, I think it's called Starred or Favorites in English, it's the first playlist on top of all the others with the little star icon (I'm usin...

  • Roadie
  • Hey everyone ! I have a quite bizarre thing hapening to me... Spotify has a playlist called "Selection" in French, I think it's called Starred or Favorites in English, it's the first playlist on to...
  • Grazzt
  • Roadie
  • 1955 Views
  • 10 replies
  • 0 likes
  • 1955 Views
  • 10 replies
  • 0 likes

Solved!! How to get Extreme streaming setting on Spotify app on iPhone 6 Plus

Hey guys, I just upgraded to Spotify Premium for the first time ever and I love it! However, there's a problem... On my iPhone 6 Plus, under streaming quality in the settings of the spotify app, there's no high or extreme options available! Only Auto...

  • Casual Listener
  • Hey guys,   I just upgraded to Spotify Premium for the first time ever and I love it! However, there's a problem...   On my iPhone 6 Plus, under streaming quality in the settings of the...
  • dantheman121
  • Casual Listener
  • 1302 Views
  • 1 replies
  • 0 likes
  • 1302 Views
  • 1 replies
  • 0 likes

iPhone app Running playlist turns shuffle on

I use the Spotify Running feature every day, but each time I use it for more than one or two songs it turns shuffle mode and loop mode on for the rest of the app. I'm aware of how to turn off shuffle, but it is frustrating to need to constantly turn ...

  • Newbie
  • I use the Spotify Running feature every day, but each time I use it for more than one or two songs it turns shuffle mode and loop mode on for the rest of the app. I'm aware of how to turn off shuffle...
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes

Listening to music offline

Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc, i have 22GB free space on my phone. Any idea why ...

  • Newbie
  • Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc...
  • 471 Views
  • 0 replies
  • 0 likes
  • offline music
  • 471 Views
  • 0 replies
  • 0 likes

"Waiting to download" issues

I noticed about two weeks ago that my Spotify app was seemingly picking and choosing which songs it actually wanted to download when I marked them as Available Offline. I cannot seem to spot any rhyme or reason as to why this is happening. - I have a...

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  • Casual Listener
  • I noticed about two weeks ago that my Spotify app was seemingly picking and choosing which songs it actually wanted to download when I marked them as Available Offline.  I cannot seem to sp...
  • Tunarizer
  • Casual Listener
  • 847 Views
  • 4 replies
  • 0 likes
  • 847 Views
  • 4 replies
  • 0 likes

No puedo utilizar mi cuenta con mi sistema de audio SONOS. Como lo hago para poder autorizar el uso

No puedo utilizar mi cuenta con mi sistema de audio SONOS. Como lo hago para poder autorizar el uso con SONOS?. Gracias.

  • Casual Listener
  • No puedo utilizar mi cuenta con mi sistema de audio SONOS. Como lo hago para poder autorizar el uso con SONOS?. Gracias.
  • jopogar
  • Newbie
  • 413 Views
  • 2 replies
  • 1 likes
  • 413 Views
  • 2 replies
  • 1 likes

Spotify won't sync my local files to my iPhone 6.

I had this album I wanted to have on my Spotify but when I added it on, put it on a playlist, and set the playlist to offline on both my PC and iPhone 6, it would play, saying "Song Not Synced: If you own the song, you can sync it from your computer....

  • Newbie
  • I had this album I wanted to have on my Spotify but when I added it on, put it on a playlist, and set the playlist to offline on both my PC and iPhone 6, it would play, saying "Song Not Synced: If yo...
  • Jojo55371
  • Newbie
  • 1726 Views
  • 5 replies
  • 1 likes
  • 1726 Views
  • 5 replies
  • 1 likes

Repeating New Album Notifications Bug

For the last two weeks, I've been getting a notification from Spotify letting me know that "Indicud" by Kid Cudi is now Available. It's literally almost every day. Any way to get this notification to stop? I like the New Album Notifications, but it s...

  • Casual Listener
  • For the last two weeks, I've been getting a notification from Spotify letting me know that "Indicud" by Kid Cudi is now Available. It's literally almost every day. Any way to get this notification to...
  • OskarAndersson
  • Casual Listener
  • 626 Views
  • 1 replies
  • 1 likes
  • 626 Views
  • 1 replies
  • 1 likes

Can't log in using Iphone

Hi all, I have been experiencing issues logging in to my iPhone. When I log in using my username and password, it prompts me "Log In Failed. You've already created an account with this email address". When I log in with Facebook, it prompts me "Login...

  • Newbie
  • Hi all,   I have been experiencing issues logging in to my iPhone.   When I log in using my username and password, it prompts me "Log In Failed. You've already created an account with t...
  • cr4ckf1ght3r
  • Regular
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

iOS app notifications - disappeared

In my app on iPhone 6 with iOS 9.0.2 I don't have the option to deselect any notifications in Spotify.Can anyone tell me why and help fix that?Message in all 3 sections is just: Settings Unavailable

  • Casual Listener
  • In my app on iPhone 6 with iOS 9.0.2 I don't have the option to deselect any notifications in Spotify. Can anyone tell me why and help fix that? Message in all 3 sections is just: Settings Unav...
  • Ronniva
  • Casual Listener
  • 432 Views
  • 2 replies
  • 0 likes
  • 432 Views
  • 2 replies
  • 0 likes

How to disable auto-updates

It appears my app was updated even though I have all settings related to apps doing any automatic disabled in IOS - which I find disturbing. Am I missing something or is Spotify jumping around the IOS settings? I have only been subbed up for few mont...

  • Casual Listener
  • It appears my app was updated even though I have all settings related to apps doing any automatic disabled in IOS - which I find disturbing.   Am I missing something or is Spotify jumping arou...
  • MattSuda
  • Spotify Star
  • 1723 Views
  • 3 replies
  • 0 likes
  • 1723 Views
  • 3 replies
  • 0 likes

Spotify New Features? Announced but not rolled out?

Has anyone that is not in the beta program gotten the new features besides Running? I am very interested in the Shows feature as I listen to a lot of podcasts and woluld prefer a single app for both music and podcasts. I got the Running feature about...

  • Music Fan
  • Has anyone that is not in the beta program gotten the new features besides Running?  I am very interested in the Shows feature as I listen to a lot of podcasts and woluld prefer a single app for...
  • MattSuda
  • Spotify Star
  • 620 Views
  • 4 replies
  • 1 likes
  • 620 Views
  • 4 replies
  • 1 likes

iPhone: local files don't sync

After moving Spotify (4.0.0) to my new iPhone (6S, iOS 9.0.1) last week my local songs didn't play anymore. No *.mp4, no *.mp3, none of them. They play without any problems on my desktop (Mac, 10.10.5). I had no clue why so I decided to delete and re...

  • Newbie
  • After moving Spotify (4.0.0) to my new iPhone (6S, iOS 9.0.1) last week my local songs didn't play anymore. No *.mp4, no *.mp3, none of them. They play without any problems on my desktop (Mac, 10.10....
  • sammermaid
  • Newbie
  • 1575 Views
  • 9 replies
  • 1 likes
  • 1575 Views
  • 9 replies
  • 1 likes

Music won't play at all. Stops at 00.00.

Hi! I'm currently on my Ipad and Spotify has been acting really wierdly these past days. The songs just stop at 00.00 even though I continously press play. I've tried logging out, logging in, removing spotify and redownloading it. I've even tried to ...

  • Newbie
  • Hi! I'm currently on my Ipad and Spotify has been acting really wierdly these past days. The songs just stop at 00.00 even though I continously press play. I've tried logging out, logging in, removin...
  • 388 Views
  • 0 replies
  • 0 likes
  • 388 Views
  • 0 replies
  • 0 likes

My music keeps getting deleted

Hi - i am on spotify premium and i use it via my iphone. In the last 6 months on two occasions all of my saves songs and albums have ben wiped. I have no idea why...can anyone advise on how i can recover them as i don't really want to start from scra...

  • Casual Listener
  • Hi - i am on spotify premium and i use it via my iphone. In the last 6 months on two occasions all of my saves songs and albums have ben wiped. I have no idea why...can anyone advise on how i can rec...
  • halerrr
  • Newbie
  • 522 Views
  • 4 replies
  • 0 likes
  • 522 Views
  • 4 replies
  • 0 likes

browse won't work

I have the Spotify app on my iPhone 6 and for a month now the browse won't work. I've reinstalled it but every time it goes back to saying an error occurred please help me I'm going crazy with this

  • Newbie
  • I have the Spotify app on my iPhone 6 and for a month now the browse won't work. I've reinstalled it but every time it goes back to saying an error occurred please help me I'm going crazy with this
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Playlists

For some reason my Spotify doesn't show me all the things on Spotify for example: I'm following a band I like and one of the members has a new playlist, I know it's accessible in my area but it doesn't even come up as an option for me to click on. Al...

  • Newbie
  • For some reason my Spotify doesn't show me all the things on Spotify for example: I'm following a band I like and one of the members has a new playlist, I know it's accessible in my area but it doesn...
  • 284 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 284 Views
  • 0 replies
  • 0 likes

Nike Running + Spotify don't work on my iPhone 4s

I'm a premium subscriber and I use spotify offline mode when I go out for a run. When I begin my run under the wifi network the music starts but later -after a couple of minutes- stops. I have to stop my run, open spotify, and click play or next song...

  • Newbie
  • I'm a premium subscriber and I use spotify offline mode when I go out for a run. When I begin my run under the wifi network the music starts but later -after a couple of minutes- stops. I have t...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

V4.1 update

I can't download the latest update from the App Store, the icon has disappeared and the updated app won't download. Can anyone help?

  • Newbie
  • I can't download the latest update from the App Store, the icon has disappeared and the updated app won't download. Can anyone help?
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Not able to download error on iPhone 6

I have been a premium member for several years now. I attempted to download the update so I could make several of my playlist offline capable on my iPhone 6 with up to date software. After receiving the error that the download cannot be completed, I ...

  • Newbie
  • I have been a premium member for several years now. I attempted to download the update so I could make several of my playlist offline capable on my iPhone 6 with up to date software. After receiving ...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes