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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52584 Views
  • 16 replies
  • 36 likes
  • 52584 Views
  • 16 replies
  • 36 likes

I earned premium and I cant use music offline

I earned premium, and I put to some playlists "available offline" but when I turned down the wi if I wasn't able to listen music offline

  • Casual Listener
  • I earned premium, and I put to some playlists "available offline" but when I turned down the wi if I wasn't able to listen music offline
  • user-removed
  • Not applicable
  • 484 Views
  • 3 replies
  • 0 likes
  • 484 Views
  • 3 replies
  • 0 likes

iphone storage

Hi. Simple question. If I delete a song on my iphone because the phone is full, do I lose the song from my spotify account? Or is there a way to "save" the song on my laptop but delete it from my iphone? Thanks

  • Newbie
  • Hi. Simple question. If I delete a song on my iphone because the phone is full, do I lose the song from my spotify account?   Or is there a way to "save" the song on my laptop but delete it fr...
  • driveflanger
  • Community Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Solved!! All my songs are 'available offline' but don't actually play when there's no internet connection?

All my songs in 'My Music' have been downloaded and are available offline, they all show the green arrow however random songs (quite a few) wont play when my iphone isnt connected to the internet, how do I fix this? Its very frustrating. My phone doe...

  • Newbie
  • All my songs in 'My Music' have been downloaded and are available offline, they all show the green arrow however random songs (quite a few) wont play when my iphone isnt connected to the internet, ho...
  • ToolboxT
  • Roadie
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

discover page error

I keep getting the message ""An error occurred" when I try to go to my Discover page on IOS. this has happened on both iPhone and iPad. I've tried reinstalling app but only fixes Discover for a short time before error again.

  • Regular
  • I keep getting the message ""An error occurred" when I try to go to my Discover page on IOS. this has happened on both iPhone and iPad. I've tried reinstalling app but only fixes Discover for a short...
  • Rschelle
  • Regular
  • 807 Views
  • 9 replies
  • 0 likes
  • 807 Views
  • 9 replies
  • 0 likes

iPhone Unable to Search. "An Error Occurred - Try again"

iPhone Unable to Search. "An Error Occurred - Try again" I am PremiumI am Not OfflineI reset My iPhonePlease HelpArmando - AZThr33

  • Casual Listener
  • iPhone Unable to Search. "An Error Occurred - Try again"   I am Premium I am Not Offline I reset My iPhone Please Help Armando - AZThr33
  • 376 Views
  • 0 replies
  • 0 likes
  • iphone
  • 376 Views
  • 0 replies
  • 0 likes

Unable to log in to Spotify app on iPhone 5

=== START OF TEMPLATE === DescriptionI am unable to log into the spotify app on the iphone 5. There is no issue with my account or logging in on the web player. I have disconnected all users, completed a clean reinstall of the app but whenever I try ...

  • Casual Listener
  •  === START OF TEMPLATE ===   Description I am unable to log into the spotify app on the iphone 5. There is no issue with my account or logging in on the web player. I have disconnected a...
  • thingy003
  • Casual Listener
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

New update not working on IPhone 4

After the new update out today (10/08/2015) the Spotify app will not open on my IPhone 4. I've tried restarting the phone to see if that works but nothing.

  • Newbie
  • After the new update out today (10/08/2015) the Spotify app will not open on my IPhone 4. I've tried restarting the phone to see if that works but nothing.
  • jean3601
  • Community Legend
  • 824 Views
  • 1 replies
  • 0 likes
  • IPHONE 4
  • 824 Views
  • 1 replies
  • 0 likes

Carplay and spotify problem since v3.5.0

Hi, since the v3.5.0 it is not possible to choose a title in a playlist because the content of the playlist is not shown. It goes like this: You tap on a playlist and normally it showed the titles inside the playlist. Actually you tap on the playlist...

  • Newbie
  • Hi,   since the v3.5.0 it is not possible to choose a title in a playlist because the content of the playlist is not shown. It goes like this: You tap on a playlist and normally it showed the ...
  • 343 Views
  • 0 replies
  • 0 likes
  • 343 Views
  • 0 replies
  • 0 likes

Can't add albums to My Music.

Help. When I try to add albums to My Music they disappear after a few minutes. For example... I was viewing an album on my iPhone and hit the Save button. The button changed to Saved and I could go to My Albums and sort by recently added and there it...

  • Casual Listener
  • Help. When I try to add albums to My Music they disappear after a few minutes. For example... I was viewing an album on my iPhone and hit the Save button. The button changed to Saved and I could go t...
  • Adam_B
  • Spotify
  • 753 Views
  • 6 replies
  • 1 likes
  • 753 Views
  • 6 replies
  • 1 likes

Week's tips!

Hey!Spotify have started something called "the week's tip". (I don't know the exactly name in what it's called in English...)I got a couple of good songs there that I forgot to save in another list. Today it's Monday, so it came new songs. Is there a...

  • Casual Listener
  • Hey! Spotify have started something called "the week's tip". (I don't know the exactly name in what it's called in English...) I got a couple of good songs there that I forgot to save in another li...
  • 347 Views
  • 0 replies
  • 0 likes
  • 347 Views
  • 0 replies
  • 0 likes

Spotify's volume is noticeably lower than other players'

It's been for more than a month already. Equalizer is turned off completely. I've tried many different players and streaming services like Rdio, Apple Music, Vox, Tuneshell and what I noticed is that they sound a lot louder than Spotify. I have to tu...

  • Casual Listener
  • It's been for more than a month already. Equalizer is turned off completely. I've tried many different players and streaming services like Rdio, Apple Music, Vox, Tuneshell and what I noticed is that...
  • 918 Views
  • 0 replies
  • 1 likes
  • 918 Views
  • 0 replies
  • 1 likes

Deleting the app

HiI have limited memory on my phone and i need more space, can i delete my Spotify app for a while and then download it again in a while and my music will still be there?Surely it is all saved with my account, so I wouldn't lose everything?Thank you

  • Newbie
  • Hi I have limited memory on my phone and i need more space, can i delete my Spotify app for a while and then download it again in a while and my music will still be there? Surely it is all saved wi...
  • Imgrund
  • Music Fan
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

How to display all songs by artist?

How can I view all the songs by an artist? It is a real pain to search for a specific song when you don't remember the name. This is a much requested function... Maybe someone can make a Cydia tweak?

  • Newbie
  • How can I view all the songs by an artist? It is a real pain to search for a specific song when you don't remember the name. This is a much requested function... Maybe someone can make a Cydia tweak?
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

spotify goes crazy on my iphone 5

so just as im listening music everything stops and i get message: "You are now controlling music on Galaxy S5" and below it - buttons PLAY HERE and CONTINUE. I am using IPHONE 5!! firsly if i hit play here music continues but stops after few sec to s...

  • Newbie
  • so just as im listening music everything stops and i get message: "You are now controlling music on Galaxy S5" and below it - buttons PLAY HERE and CONTINUE. I am using IPHONE 5!! firsly if i hit pla...
  • Adam_B
  • Spotify
  • 627 Views
  • 1 replies
  • 0 likes
  • 627 Views
  • 1 replies
  • 0 likes

iOS 7 is not available to me

Hey over here in the Stone Age, I use my daughters old skool iPod touch from you know generation3 or 4. It won't allow for an update past iOS 6.1 or something close. Am I out of luck and if so, who will be reimbursing is? Also not receiving and have ...

  • Newbie
  • Hey over here in the Stone Age, I use my daughters old skool iPod touch from you know generation3 or 4. It won't allow for an update past iOS 6.1 or something close. Am I out of luck and if so, who w...
  • MattSuda
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • Mac
  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Why aren't songs from an album on spotify but the rest are

I have downloaded one of my favourite albums (habits & contradictions) and it has one of my favourite songs (blessed) however it won't let me play the song and says it isn't available however other songs from the album are and when I saved the full a...

  • Newbie
  • I have downloaded one of my favourite albums (habits & contradictions) and it has one of my favourite songs (blessed) however it won't let me play the song and says it isn't available however oth...
  • donaldjsa68
  • Newbie
  • 3722 Views
  • 2 replies
  • 0 likes
  • 3722 Views
  • 2 replies
  • 0 likes

Music will not play on iphone

Hi guys. Spotify had been working awesome until 2 days ago. None of the songs I have online or offline will play. I've tried uninstalling and reinstalling twice already and hasn't helped. When I try to play a song it either looks like it's loading or...

  • Casual Listener
  • Hi guys. Spotify had been working awesome until 2 days ago. None of the songs I have online or offline will play. I've tried uninstalling and reinstalling twice already and hasn't helped. When I try ...
  • Rockbabii
  • Casual Listener
  • 1093 Views
  • 2 replies
  • 0 likes
  • 1093 Views
  • 2 replies
  • 0 likes

ALBUM COVERS WONT SHOW and TRACKS WONT SKIP TO NEXT SONG AUTOMATICLY

Since the last update ive noticed some very frustrating bugs: 1. Album cover wont show for most of my spotify tracks, only local files show for most part. 2. Tracks tend to just stop at the end instead of skipping to the next song. Also in these inst...

  • Casual Listener
  • Since the last update ive noticed some very frustrating bugs:   1. Album cover wont show for most of my spotify tracks, only local files show for most part.   2. Tracks tend to just...
  • selenesantos301
  • Casual Listener
  • 847 Views
  • 3 replies
  • 5 likes
  • 847 Views
  • 3 replies
  • 5 likes

iPod Touch 4th Gen and Spotify Premium?

Hello, I'm a bit confused about how Spotify premium works with devices such as the iPods. I just want to check to make sure I get this information correct before I purcahse an iPod Touch 4th generation. Will Spotify Premium allow me to sync all my so...

  • Newbie
  • Hello,   I'm a bit confused about how Spotify premium works with devices such as the iPods.  I just want to check to make sure I get this information correct before I purcahse an iPod T...
  • orangekazzie
  • Newbie
  • 6618 Views
  • 2 replies
  • 0 likes
  • 6618 Views
  • 2 replies
  • 0 likes

Landscape view on iphone

Hi Support!I can't seem to be able to get my spotify iPhone app to show landscape mode when tilted?

  • Casual Listener
  • Hi Support! I can't seem to be able to get my spotify iPhone app to show landscape mode when tilted?
  • Greenones
  • Casual Listener
  • 577 Views
  • 3 replies
  • 0 likes
  • Tilt landscape
  • 577 Views
  • 3 replies
  • 0 likes